CRM Job Vacancies in Salt Lake

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- Resolve Issues: Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- Maintain Customer Records: Accurately document interactions with customers in the system to track inquiries and updates for future reference.- Provide Product Information: Educate customers on product features and services to enhance their understanding and improve their overall experience.- Follow Up: Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- Problem-Solving Ability: The role requires quick thinking and creativity to find effective solutions to customer issues.- Attention to Detail: A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- Team Player: You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- Basic Computer Skills: Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.

Key responsibilities:1. Develop and maintain ASP Dot Net web applications: As a Dot Net Developer, you will be responsible for designing, coding, testing, debugging, and implementing web applications using ASP Dot Net.2. Collaborate with cross-functional teams: Work closely with project managers, designers, and other developers to ensure the successful delivery of projects on time and within budget.3. Troubleshoot issues and conduct performance tuning: Identify and resolve any technical issues in the applications and optimize the performance of the systems.4. Stay updated with industry trends and best practices: Keep up-to-date with the latest technologies and trends in the Dot Net development space and implement best practices in your work.5. Document code and technical specifications: Document all code and technical specifications to ensure that other team members can understand and maintain the applications in the future.Required skills and expectations:1. 8-14 years of experience in ASP Dot Net development: Extensive experience in developing web applications using ASP Dot Net framework.2. Strong knowledge of C# and SQL Server: Proficiency in C# programming language and SQL Server for database management.3. Understanding of web technologies: Familiarity with HTML, CSS, JavaScript, and other web technologies for front-end development.4. Excellent problem-solving skills: Ability to analyze problems, troubleshoot issues, and come up with effective solutions in a timely manner.5. Good communication and teamwork skills: Clear communication and ability to work collaboratively with cross-functional teams for successful project delivery.

We are looking for a smart, presentable, and experienced female Sales Executive to be the face of our showroom. This dynamic role combines front desk responsibilities, client handling, and proactive sales activities. The ideal candidate will have strong communication skills, a customer-first attitude, and the ability to manage multiple channels of communication.Key Responsibilities:Client Interaction: Attend walk-in clients, understand their needs, and pitch suitable products confidently.Sales & Lead Generation: Identify, initiate, and nurture potential leads through calls, referrals, and follow-ups. Maintain a lead database and track progress toward conversions.Outbound Calling: Call potential clients to introduce our products, explain pricing and offers, generate leads, and convert them into sales.Inbound Calls: Handle incoming calls professionally, resolve queries, and provide product information.Front Desk: Serve as the first point of contact at our showroom reception. Greet visitors and create a welcoming environment.Communication Management: Manage daily communication through email, WhatsApp, and phone. Ensure prompt follow-ups and proper documentation.Sales Support: Assist with preparing quotations, maintaining client databases, and supporting the sales team as needed.Central Coordination: Act as the key communication hub between customers and the company, ensuring a smooth flow of information internally and externally.Requirements:Female candidate onlyMinimum 12 years of experience in a similar sales/front office/customer-facing roleExcellent communication skills in English and HindiSmart, confident, and well-presented personalityStrong interpersonal skills and customer-centric approachBasic proficiency in email, WhatsApp, and phone etiquetteOrganized, proactive, and able to multitask effectivelyExperience in the pet industry or with pet-related products is a strong advantageSend CV to: 9007673084 or dokitti.india@gmail.com

Candidates should have good communication skill in all 3 languages (English.Hindi,Bengali)must have good knowledge in computer basic (ms,office , mailing ,google sheet)candidates must be comfortable for multi task.