CRM Job Vacancies in Salt Lake

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.

Key responsibilities:1. Develop and maintain ASP Dot Net web applications: As a Dot Net Developer, you will be responsible for designing, coding, testing, debugging, and implementing web applications using ASP Dot Net.2. Collaborate with cross-functional teams: Work closely with project managers, designers, and other developers to ensure the successful delivery of projects on time and within budget.3. Troubleshoot issues and conduct performance tuning: Identify and resolve any technical issues in the applications and optimize the performance of the systems.4. Stay updated with industry trends and best practices: Keep up-to-date with the latest technologies and trends in the Dot Net development space and implement best practices in your work.5. Document code and technical specifications: Document all code and technical specifications to ensure that other team members can understand and maintain the applications in the future.Required skills and expectations:1. 8-14 years of experience in ASP Dot Net development: Extensive experience in developing web applications using ASP Dot Net framework.2. Strong knowledge of C# and SQL Server: Proficiency in C# programming language and SQL Server for database management.3. Understanding of web technologies: Familiarity with HTML, CSS, JavaScript, and other web technologies for front-end development.4. Excellent problem-solving skills: Ability to analyze problems, troubleshoot issues, and come up with effective solutions in a timely manner.5. Good communication and teamwork skills: Clear communication and ability to work collaboratively with cross-functional teams for successful project delivery.

We are looking for a smart, presentable, and experienced female Sales Executive to be the face of our showroom. This dynamic role combines front desk responsibilities, client handling, and proactive sales activities. The ideal candidate will have strong communication skills, a customer-first attitude, and the ability to manage multiple channels of communication.Key Responsibilities:Client Interaction: Attend walk-in clients, understand their needs, and pitch suitable products confidently.Sales & Lead Generation: Identify, initiate, and nurture potential leads through calls, referrals, and follow-ups. Maintain a lead database and track progress toward conversions.Outbound Calling: Call potential clients to introduce our products, explain pricing and offers, generate leads, and convert them into sales.Inbound Calls: Handle incoming calls professionally, resolve queries, and provide product information.Front Desk: Serve as the first point of contact at our showroom reception. Greet visitors and create a welcoming environment.Communication Management: Manage daily communication through email, WhatsApp, and phone. Ensure prompt follow-ups and proper documentation.Sales Support: Assist with preparing quotations, maintaining client databases, and supporting the sales team as needed.Central Coordination: Act as the key communication hub between customers and the company, ensuring a smooth flow of information internally and externally.Requirements:Female candidate onlyMinimum 12 years of experience in a similar sales/front office/customer-facing roleExcellent communication skills in English and HindiSmart, confident, and well-presented personalityStrong interpersonal skills and customer-centric approachBasic proficiency in email, WhatsApp, and phone etiquetteOrganized, proactive, and able to multitask effectivelyExperience in the pet industry or with pet-related products is a strong advantageSend CV to: 9007673084 or dokitti.india@gmail.com

Candidates should have good communication skill in all 3 languages (English.Hindi,Bengali)must have good knowledge in computer basic (ms,office , mailing ,google sheet)candidates must be comfortable for multi task.

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest updates on the ongoing orders. Understanding key customer individual needs and addressing these. Must have excellent interpersonal and communication skills. Must be proficient in all Microsoft applications. Must have superior product knowledge. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.

- Collection of Party crossed Credit Period All over India by Cheque or NEFT.- To Call Parties and get the payment collected.-Maintaining Service Calls to the customer.-Maintain Report of the same.

Customer Coordination:1. Verify PO copies received from clients and issue Sales Orders (SO) to factories for production.2. Obtain approved drawings and Quality Assurance Plans (QAP) 3. Facilitate inspection arrangements and dispatch clearance.4. Confirm unloading of materials at site.5. Process invoices and manage payment collections.6. Obtain payment advices and receipts.7. Secure performance certificates upon project completionProduction and Logistics:1. Monitor factory Production progress, indent issuance, inspection calls, and material dispatch.2. Track delivery: unloading materials at site.Documentation1. Prepare and manage:- Invoices- Packing Lists- Guaranty Certificates- Insurance Intimations- Proforma Invoices- Sales Orders- Manufacturing Clearance- Inspection Call Letters- Supplementary Invoices- Delivery ChallanData Management:1. Update Google Sheets and other softwares with relevant data.Administrative Tasks:1. Submission of invoices to client through courier services.2. Verify Transporter Invoices and collect receipted LR's via WhatsApp after material unloading.

Customer Relationship Executive CRM Garments Manufacturing Company Rubi Kolkata West BengalA fast growing garment manufacturing and wholesale business looking for highly motivated clients Relationship Executives to join their team. Who will be responsible for driving Auto Uniforms sales by reaching out to prospective AUTO mobile dealers across West Bengal and PAN INDIAPost: CRM (Garments)Job Title: Customer Relationship ExecutiveLocation: Kolkata, West BengalType: Full-Time, Permanent Role Overview Key ResponsibilitiesOutbound Calling: Make high-volume outbound calls daily to potential B2B customers from our database or a provided lead list.Product Pitching: Clearly explain our range of garments (e.g., shirt Tshirt Trouser uniforms, ready-to-wear), quality specifications, and wholesale pricing.Customer Relationship: Build and maintain strong relationships with clients to ensure repeat orders and long-term business partnerships.Order Management: Accurately record customer orders, including SKU codes, sizes, and quantities, and coordinate with the dispatch team.Target Achievement: Consistently meet or exceed monthly and quarterly sales targets for revenue generation and order volume.Reporting: Maintain detailed records of all sales activities and customer interactions in our system (CRM/Excel). Qualifications & SkillsExperience: Minimum 6 months to 2 years of experience in Tele Sales, Inside Sales, or Tele-calling. Prior experience in the Garment, Textile, or Retail sector is a significant advantage.Communication: Excellent verbal communication skills. Fluency in english Hindi and Bengali is essential. Basic English proficiency is preferred.Negotiation: Strong convincing and negotiation skills with a positive, problem-solving attitude.Education: Graduation mustTechnical: Comfortable using computers, basic MS Excel, and the internet. Compensation & BenefitsFixed Salary: 10,000 12,000 per month (depending on experience).Incentives: Highly attractive,3k/ lac performance-based monthly incentives based on achieved sales targets.Working Hours: 9:30 AM 6:30 PM (Monday to Saturday)How to Apply?Interested candidates, send your updated resume what-sap and call 9 3 3 1 2 05 1 3 3 8 7 77 2 1 1 0 1 6 9231799122Call Timing: 9 AM to 8 PMVisit Our Office:Ideal Career Zone128/12A, Bidhan Sarani, Shyambazar Metro Gate No.1, Gandhi Market, Behind Sajjaa Dhaam Bed Sheet Showroom, Kolkata 700004#BackOffice, #CRM, #CustomerRelationshipmExecutives, #HsPassed, #GraduateJobs, #Rubi, #Kalikapur, #Kolkata, #WestBengal, #, #, #, #, #, #, #, #, #, #, #, #, #, #, #, #, #,

I need a young female preferably from fashion designing background, if not then she should be smart, intelligent, should have ability to influence the clients. She will give query to our wholesale buyers and multi designer stores in India and abroad and should be alert in 24 x 7. She has to execute the orders / stock piece through execution department and would ensure the order reaches to the buyers/clients within the stipulated time. We would give the candidates a thorough training. We are looking forward to the client who will grow with our organization and would prefer long term career.

Hiring going on for the profile of CRM( Customer Relation Manager. We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. o be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients. Candidate should be a Graduate. This opening is only for female candidates. A minimum of 1 years experience can apply for the job but freshers are preferred. Excellent interpersonal and communication skills. Proficient in all Microsoft applications. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction. Candidates with good knowledge of Google Sheet is required. She should be fluent in English. Hindi & Bengali. Salary range will be from 15,000-17,000.We are only looking for serious candidates and who can join immediately. Please call and get the interview fixed.

Job Openings for 30 Manager CRR AND CRM Jobs with minimum 1 Year Experience in Kolkata, West Bengal,Building and maintaining strong engagement with existing customer, to increase sales, having Educational qualification of : M.B.A/PGDM with Good knowledge in Building and maintaining strong engagement with existing customer, to increase sales etc. Building and maintaining strong engagement with existingcustomer, to increase sales and lifetime value. Design and implement Customer Retention Strategy and Programs for Retention activity. Responsible for performance & optimization of all plans and strategies for developing business and achieving the companys sales goals. Preparing and managing monthly, quarterly, and annual budgets for the Sales Team. Manage customer segmentation and set KPIs accordingly. Collaborating with customer to understand their business needs and objectives. Profiling customer-centric data. Identify opportunities to grow the database, in key customer segments. Effectively communicate the product value through presentations and proposals. Manage the customer communication programs across multiple mediums, tracking and measuring performance and impact. Understand Geography and Industry specific landscapes and trends. Assists in the development of the sales plan. Prepares forecasts and KPI reporting for upper management for use in organizational planning, financial forecasting, budget setting and strategic planning. Ensuring the production of regular reports on Business KPI performance. Provide full visibility into the sales pipeline at every stage of development. Daily Calendar planning for days events. Coordinating with customer for repeat order/ order revision/ price revision/delivery schedule confirmation / new development etc. Sharing proforma invoices to customer for order processing. Preparing PO on behalf of customers as and when required. Sales order management in SFDC for assigned customers.

Job Openings for 1 CRM (CUSTOMER RELATIONSHIP MANAGER) Job with minimum 1 Year Experience in having Educational qualification of : B.A with Good knowledge in GOOD COMMUNICATOR, MUST BE KNOW BENGALI etc.