Manager CRR and CRM

Z2plus Placement & Security Agency Pvt. Ltd.

job openings for 30 manager crr and crm jobs with minimum 1 year experience in kolkata, west bengal,building and maintaining strong engagement with existing customer, to increase sales, having educational qualification of : /pgdm with good knowledge in building and maintaining strong engagement with existing customer, to increase sales etc.

 building and maintaining strong engagement with existingcustomer, to increase sales and lifetime value.

 design and implement customer retention strategy and programs for retention activity.

 responsible for performance & optimization of all plans and strategies for developing business and achieving the company’s sales goals.

 preparing and managing monthly, quarterly, and annual budgets for the sales team.

 manage customer segmentation and set kpi’s accordingly.

 collaborating with customer to understand their business needs and objectives. profiling customer-centric data.

 identify opportunities to grow the database, in key customer segments.

 effectively communicate the product value through presentations and proposals.

 manage the customer communication programs across multiple mediums, tracking and measuring performance and impact.

 understand geography and industry specific landscapes and trends.

 assists in the development of the sales plan. prepares forecasts and kpi reporting for upper management for use in organizational planning, financial forecasting, budget setting and strategic planning.

 ensuring the production of regular reports on business kpi performance.

 provide full visibility into the sales pipeline at every stage of development.

 daily calendar planning for day’s events.

 coordinating with customer for repeat order/ order revision/ price revision/delivery schedule confirmation / new development etc.

 sharing proforma invoices to customer for order processing.

 preparing po on behalf of customers as and when required.

 sales order management in sfdc for assigned customers.

• Experience

  1 - 5 Years

• No. of Openings

  30

• Education

  M.B.A/PGDM

• Role

  CRM Manager

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office