Manager CRR AND CRM

Z2plus Placement & Security Agency Pvt. Ltd.

Job Openings for 30 Manager CRR AND CRM Jobs with minimum 1 Year Experience in Kolkata, West Bengal,Building and maintaining strong engagement with existing customer, to increase sales, having Educational qualification of : /PGDM with Good knowledge in Building and maintaining strong engagement with existing customer, to increase sales etc.

Building and maintaining strong engagement with existingcustomer, to increase sales and lifetime value.

Design and implement Customer Retention Strategy and Programs for Retention activity.

Responsible for performance & optimization of all plans and strategies for developing business and achieving the companys sales goals.

Preparing and managing monthly, quarterly, and annual budgets for the Sales Team.

Manage customer segmentation and set KPIs accordingly.

Collaborating with customer to understand their business needs and objectives. Profiling customer-centric data.

Identify opportunities to grow the database, in key customer segments.

Effectively communicate the product value through presentations and proposals.

Manage the customer communication programs across multiple mediums, tracking and measuring performance and impact.

Understand Geography and Industry specific landscapes and trends.

Assists in the development of the sales plan. Prepares forecasts and KPI reporting for upper management for use in organizational planning, financial forecasting, budget setting and strategic planning.

Ensuring the production of regular reports on Business KPI performance.

Provide full visibility into the sales pipeline at every stage of development.

Daily Calendar planning for days events.

Coordinating with customer for repeat order/ order revision/ price revision/delivery schedule confirmation / new development etc.

Sharing proforma invoices to customer for order processing.

Preparing PO on behalf of customers as and when required.

Sales order management in SFDC for assigned customers.

Experience : 1 - 5 Years

No. of Openings : 30

Education : M.B.A/PGDM

Role : CRM Manager

Industry Type : Manufacturing / Production / Quality

Gender : [ Male / Female ]

Job Country : India