CRM Fresher Jobs in Dhanbad

As an Airport Ticketing Executive, you will be responsible for assisting passengers with ticket bookings and inquiries at the airport. This role is ideal for individuals who enjoy working in a fast-paced environment and have a passion for customer service.nnKey Responsibilities:nn1. Customer Assistance: Provide first-class service by greeting passengers, addressing their ticket-related questions, and assisting them in booking flights through the system.nn2. Ticket Booking: Handle the ticketing process by accurately entering passenger details, ensuring all information is correct and confirmed.nn3. Problem Resolution: Actively resolve any issues or complaints related to ticketing, helping to enhance the customer experience.nn4. Coordination with Airlines: Liaise with various airlines to ensure smooth ticketing transactions and stay updated on flight schedules and changes.nn5. Documentation: Maintain accurate records of tickets sold and keep the necessary documentation organized and up to date.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively interact with customers and colleagues. A proactive attitude is essential for problem-solving and providing the best possible service. Attention to detail is crucial for booking accuracy, and a friendly demeanor will help create a welcoming environment for all passengers. Being a team player is important, as you will collaborate with fellow staff members in a busy airport setting.

We are seeking an Airport Guest Relationship Executive in Dhanbad, India, to provide exceptional service to guests at the airport. This entry-level position is ideal for individuals with a passion for customer service and a desire to enhance the travel experience.Key Responsibilities:1. Guest Assistance: Welcome and assist passengers with inquiries, providing information about flights, terminal services, and local amenities to ensure a pleasant experience.2. Issue Resolution: Address and resolve any concerns or complaints from guests promptly, working closely with airport staff to ensure satisfaction.3. Coordinating Services: Help coordinate special services for guests, such as wheelchair assistance or transportation arrangements, ensuring their needs are met efficiently.4. Feedback Collection: Gather guest feedback to improve services and share insights with management for continuous enhancement of guest experiences.5. Team Collaboration: Work effectively with other airport staff and departments to ensure seamless service delivery and maintain high standards of guest relations.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact with diverse guests. A proactive attitude and problem-solving skills are essential to handle various situations effectively. Basic computer skills are required for record-keeping and communication purposes. Candidates should be team-oriented and able to work in a fast-paced environment, demonstrating flexibility and a commitment to excellence in customer service. A minimum education of 10th grade is required, and experience is not mandatory.