Call Coordinator Job Vacancies in Mohali

We are looking for a Customer Support Executive to join our team in Mohali. The ideal candidate will help ensure our customers have a great experience with our services. This role is perfect for someone who enjoys helping others and is eager to learn in a supportive environment.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer phone calls, emails, and chats from customers, providing accurate information and resolving their issues efficiently.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns, ensuring a smooth process from start to finish.3. **Issue Resolution**: Identify and troubleshoot problems reported by customers, working quickly to find solutions that meet their needs.4. **Feedback Collection**: Gather customer feedback to help improve our services and share suggestions with the team.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions to ensure clear communication and follow-up.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in both English and local languages. A positive attitude and a willingness to learn are essential. Attention to detail and the ability to work well in a team environment are also important. We expect you to navigate computer systems efficiently and manage your time effectively to handle customer inquiries promptly. A knack for problem-solving will help you thrive in this role.

Job description:Position: Telecaller Real EstateLocation: Mohali, Sector 82Experience Required: 12 yearsIndustry: Real EstateHiring: ImmediateKey Responsibilities:Handle inbound and outbound calls to prospective clients.Provide information about real estate projects and services.Maintain client records and follow up regularly to ensure conversions.Coordinate with sales and marketing teams to support lead generation.Deliver excellent customer service and build strong client relationships.Requirements:Strong communication skills in English and Hindi.Well-groomed personality with professional demeanor.Prior experience in telecalling or customer service (preferably in real estate).Ability to work independently and meet targets.Comfortable with a 6-day working schedule.

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

Job Openings for 43 Senior Video Editor Jobs for Freshers in Gwalior,Betul,Jabalpur,Guna,Indore,Kaithal,Mohali,Chandigarh-Ludhiana Highway, Mohali,Fatehpur,Mahasamund, Chhattisgarh, having Educational qualification of : B.Sc, B.Tech, MBBS, Post Graduate Diploma, M.A, M.C.A, M.Com, M.Ed, M.Sc, Chartered Accountant with Good knowledge in undefined etc.

Hiring For Domestic Chat Process(Work From Office)Salary - Up to 20,000/- Location - MohaliQualification - 12th or aboveRotational Shifts For Male /Day Shift For Female6 Day's workingCandidate should be Good with EnglishAge Till - 19 To 28 are eligible For more information call @9988352892hr04skywaysolution@gmail.comHR-Kumar

Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven

Responsible for building and managing customer relationships, selling various banking products and services, and achieving sales targets.Key Responsibilities:Develop and maintain customer relationships.Identify customer financial needs and offer appropriate banking solutions.Actively promote and sell banking products and services.Stay updated on banking products and services.Skills:Minimum 6 months experience in sales & marketing in any domain (Only Experience Person can apply)Strong interpersonal and communication skills.Target-oriented work style.Industry Type: BankingDepartment: Sales & Business DevelopmentEmployment Type: Full Time, PermanentWalk In :Address: C 127 (First Floor, Phase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160071

Candidate has to contact and receive calls from company's customer related queries and resolved them, Email Writing, Hotel and Travel Booking, Meeting Arrangements and Scheduling for company Employees, Excellent Communication, Other Admin and Coordination Works, Report to Senior Management etc.

JOB POST Coordinator- FemaleAGE 20-30 yearsQUALIFICATION ANY GRADUATE (BUT NON TECHNICAL)EXPERIENCE MIN 2-5 YEARSPROFICIENCY 1 Knowledge of MS-EXCEL & MS WordPROFICIENCY 2 Coordinating with Engineers/team for their work reportsPROFICIENCY 3 Good Communication SkillsPROFICIENCY 4 Taking & receiving calls of Customers etcPROFICIENCY 5 Good Convincing skillsOTHER REQUIREMENTS MARRIED/UNMARRIEDOTHER REQUIREMENTS OWN VEHICLE (IF POSSIBLE)OTHER REQUIREMENTS LOCALITESALARY 15-25 K/- (BASED UPON CANDIDATES EXPERIENCE)MAIN JOB RESPONSIBILITIES 1) Can talk to Customers/Clients, Coordinate with our Service Engineers for sending them to different Sites etc2) To maintain Complete MATERIAL Stock & sending the Drives/other material which have been repaired & to send them to Customers etc.3) Coordinate with Clients/Customers for Offers, Making P.I & Offers etc.4) Planning the visits of Complete Engg.team.5) Daily work planning to be done by Concerned deptt.

Resolving customer grievancesAddress customer queriesMaintain good relations with clients & CustomersRegular follow-up with clients&customersTeam handingDriving Team's performanceAchieving quality targets

Description:- Voice process- Minimum 12th Pass- Rotational Shifts- Rotational week offs- Work from Office- Immediate joining- 25-30 WPM typing speed- Cab facility is provided- Excellent english communicationResponsibilities:- Must be able to address customer specific problems- Maintain customer records and conversations- Answer incoming queries on call- Able to resolve the problems and provide resolutions- should be able to communicate effectivelyHow to apply:Interested candidates may apply by sharing profiles.How to share profiles:Whats app profiles at six-two-three-nine-zero-seven-four-five-zero-oneWhat salary is offered:Starting salary is TWENTY thousand and can go upto THIRTY-thousand per monthWho can apply:Both Freshers and Experience can applyThis job is offered by CREST Group & Arcforces