Call Center Executive Job Vacancies in Central Delhi

Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify donors needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage donors by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayMeet personal/team qualitative and quantitative targetsSolve problems of donors,

Calling profile. Calls received from the customer and giving solutions from that question

About Jolly Pharma:Jolly Pharma is a trusted and fast-growing pharmaceutical company committed to providing high-quality healthcare products across India. With a strong reputation for reliability, customer satisfaction, and innovation, we take pride in serving both individual customers and business clients through transparent service and timely delivery.Job Description:We are looking for a Customer Support Executive who will handle both call center and online customer service operations. The ideal candidate should be fluent in English and Hindi, have good communication and writing skills, and be comfortable using online platforms to process and track orders.You will play a key role in maintaining positive customer relationships, ensuring smooth order fulfillment, and assisting customers with their queries efficiently.Key Responsibilities:Handle inbound and outbound calls related to customer inquiries and support.Manage online order processing, tracking, and updating customers on delivery status.Communicate with customers via email, chat, and e-commerce websites.Maintain accurate records of customer interactions and transactions.Coordinate with internal teams (sales, logistics, warehouse) to ensure smooth operations.Address customer complaints and provide appropriate solutions promptly.Support customers in navigating online platforms for product information and purchases.Build and maintain strong, long-term customer relationships.Required Skills & Qualifications:Excellent communication skills in both English and Hindi (spoken & written).Basic computer knowledge and ability to work with online websites, CRMs, and Excel.Previous experience in customer service, call center, or order processing preferred.Ability to multitask, handle pressure, and stay organized.Positive attitude, patience, and a customer-first mindset.What We Offer:Competitive salary and performance incentives.Friendly and supportive work environment.Opportunity to grow within a reputed and expanding pharmaceutical company.

Urgent opening for bpo call center, call center executive experience 0 - 2 years salary 1 lac to 3 lac p.a. industry ites / bpo / kpo / lpo / customer service qualification secondary school key skills bpo call center role operations support - other industry type bpo / call centre functional area customer success, service operations employment type full time, permanent role category operations support -call us

Call Centre Executive:- we are Looking for Call Centre Executive Who Has Experience in Bpo of Ayurveda Industry for Cod Order Booking, Outbound / Inbound Calls Handling, Providing Complete Information of Medicine to the Customer and Book the Order After Taking Confirmation from the Customer.years of Experience Required- Minimum1 Year in Bpo Ayurveda Industry responsibility:- good Communication Skillstelesales Skills convincing Skillsknowledge of Ayurveda experience in Bpo Ayurveda Industryskills:-1.m S Office2.software3.email Etiquettesalary :- 15 to 20 K plus Attendance Bonusplus Incentive plus Bonanza

We are looking for candidates joining us as Telecaller in Delhi. The salary for the role would range from 11000 to 20000

customer Care ExecutiveAttending queries, Providing Customer Support and service via calls.Client support across state and Coordination. .Coordinating with internal teams and departments.Reporting to Operations and other internal teams.Hindi Language Only

The ideal candidate possesses a passion for sales and an innovative ability to convert leads into sales and aid in creating company growth. Your day-to-day responsibilities are: Strong phone and verbal communication skills along with active listening Manage inbound and outbound calls in a timely manner Follow communication scripts when handling sales Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Keep records of all conversations in our call center database in a comprehensible way Improve knowledge and performance level Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

We are looking for enthusiastic BPO Call Center Associates who are proficient in Hindi and English to join our team. This full-time position allows you to work from the comfort of your home, providing excellent customer service and support.The key responsibilities of the role include:1. Handling Customer Calls: You will be responsible for receiving and managing inbound calls from customers, addressing their queries, and providing accurate information in a friendly manner.2. Resolving Issues: Your primary objective will be to understand customer concerns, offer appropriate solutions, and ensure customer satisfaction while maintaining a positive experience.3. Documenting Interactions: After each call, you will need to record relevant details and actions taken in our system, which helps us keep track of customer interactions and improve our services.4. Collaborating with Team Members: You will work closely with your colleagues and supervisors to share insights and strategies to enhance team performance and meet targets.To succeed in this role, you should possess strong communication skills in both Hindi and English. You should be patient, empathetic, and able to handle difficult situations calmly. Basic computer knowledge is essential, as you will be using software tools to manage calls and records effectively. Being a team player and having a positive attitude are also important for this position. If you are a 12th pass and eager to start your career in the BPO industry, we encourage you to apply.

We are looking for a dedicated and motivated Call Center Executive to join our team. This full-time position allows you to work from the comfort of your home while providing excellent customer service.Key Responsibilities:- Answer Incoming Calls: Respond promptly to customer inquiries, ensuring a friendly and helpful demeanor to create a positive customer experience.- Resolve Customer Issues: Listen carefully to customer problems, providing accurate solutions or escalating issues when necessary to ensure timely resolution.- Maintain Records: Document all customer interactions in the system to keep track of issues and solutions provided, which helps improve service quality.- Follow Up with Customers: Reach out to customers to ensure their issues have been resolved satisfactorily and gather feedback for service improvement.- Collaborate with Team: Work together with team members and supervisors to share knowledge and improve overall customer service strategies.Required Skills and Expectations:The ideal candidate should possess strong verbal communication skills, with the ability to articulate clearly and confidently while speaking on the phone. A patient and empathetic attitude towards customers is essential to help them feel valued and understood. Candidates should also have basic computer skills to navigate customer management systems effectively. A problem-solving mindset is crucial to handle inquiries efficiently. We welcome individuals with 0 to 2 years of experience, and education at least at the 10th-grade level is required. Females are encouraged to apply for this role.