Call Center Executive

First Secret Pvt. Ltd.

The ideal candidate possesses a passion for sales and an innovative ability to convert leads into sales and aid in creating company growth.

Your day-to-day responsibilities are:

Strong phone and verbal communication skills along with active listening

Manage inbound and outbound calls in a timely manner

Follow communication scripts when handling sales

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Keep records of all conversations in our call center database in a comprehensible way

Improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

Experience : 0 - 1 Years

No. of Openings : 2

Education : Higher Secondary

Role : Call Center Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India