The ideal candidate possesses a passion for sales and an innovative ability to convert leads into sales and aid in creating company growth.
Your day-to-day responsibilities are:
• Strong phone and verbal communication skills along with active listening
• Manage inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling sales
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Keep records of all conversations in our call center database in a comprehensible way
• Improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively