Call Center Executive

Ridvansh Prestige Products Private Limited

0 - 1 Years
77 Openings
1.0 - 3.5 Lac/Yr
Face-to-Face interview
East Delhi - Delhi - Central Delhi - West Delhi - South Delhi - North Delhi

Key Skills

Communication Skills Domestic BPO International Call Center Voice Process Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive

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Job Description

manage large amounts of inbound and outbound calls in a timely manner

follow communication “scripts” when handling different topics

identify donors’ needs, clarify information, research every issue and provide solutions and/or alternatives

build sustainable relationships and engage donors by taking the extra mile

keep records of all conversations in our call center database in a comprehensible way

meet personal/team qualitative and quantitative targets

solve problems of donors,