Back Office Assistant Graduate Jobs in Purbi Singhbhum

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Back Office Assistant - Jugsalai Purbi Singhbhum

Oswal Engg & Chemical Co

1 - 5 yrs
1.5 Lac/Yr
Jugsalai Purbi Singhbhum

English Language Computer Skills Followups Email Writing Customer Calling MS Office Access E-tendering

- Responsible for performing various administrative tasks to support the smooth functioning of the back office operations.- Assist in data entry, managing documentation, and maintaining records accurately to ensure organization and efficiency.- Handle customer inquiries and follow-ups professionally to provide exceptional customer service.- Write and respond to emails in a timely manner, ensuring clear communication and attention to detail.- Make customer calls as needed to address queries, resolve issues, and provide information effectively.- Proficient in MS Office applications, particularly MS Office Access, to create and maintain databases, reports, and spreadsheets.- Familiarity with e-tendering processes and platforms to assist in the bidding and procurement procedures effectively.Required Skills and Expectations:- Excellent command of the English language for written and verbal communication with customers and team members.- Strong computer skills to efficiently navigate various software programs and perform tasks such as data entry and email writing.- Ability to follow up on tasks, inquiries, and deadlines to ensure timely completion and maintain high standards of productivity.- Experience in customer calling and interaction to handle queries, provide information, and address concerns professionally.- Knowledge of e-tendering processes and familiarity with MS Office Access to support bidding and procurement activities effectively.

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