Back Office Assistant - Jugsalai Purbi Singhbhum

Job Description

- Responsible for performing various administrative tasks to support the smooth functioning of the back office operations.

- Assist in data entry, managing documentation, and maintaining records accurately to ensure organization and efficiency.

- Handle customer inquiries and follow-ups professionally to provide exceptional customer service.

- Write and respond to emails in a timely manner, ensuring clear communication and attention to detail.

- Make customer calls as needed to address queries, resolve issues, and provide information effectively.

- Proficient in MS Office applications, particularly MS Office Access, to create and maintain databases, reports, and spreadsheets.

- Familiarity with e-tendering processes and platforms to assist in the bidding and procurement procedures effectively.

Required Skills and Expectations:

- Excellent command of the English language for written and verbal communication with customers and team members.

- Strong computer skills to efficiently navigate various software programs and perform tasks such as data entry and email writing.

- Ability to follow up on tasks, inquiries, and deadlines to ensure timely completion and maintain high standards of productivity.

- Experience in customer calling and interaction to handle queries, provide information, and address concerns professionally.

- Knowledge of e-tendering processes and familiarity with MS Office Access to support bidding and procurement activities effectively.
  • Experience

    1 - 5 Years

  • No. of Openings

    2

  • Education

    Graduate (B.Sc, B.Tech/B.E)

  • Role

    Back Office Assistant

  • Industry Type

    Recruitment Consulting / Staffing Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Oswal Colony, Goushala Chowk, Jugsalai, jamshedpur

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