- Responsible for performing various administrative tasks to support the smooth functioning of the back office operations.
- Assist in data entry, managing documentation, and maintaining records accurately to ensure organization and efficiency.
- Handle customer inquiries and follow-ups professionally to provide exceptional customer service.
- Write and respond to emails in a timely manner, ensuring clear communication and attention to detail.
- Make customer calls as needed to address queries, resolve issues, and provide information effectively.
- Proficient in MS Office applications, particularly MS Office Access, to create and maintain databases, reports, and spreadsheets.
- Familiarity with e-tendering processes and platforms to assist in the bidding and procurement procedures effectively.
Required Skills and Expectations:
- Excellent command of the English language for written and verbal communication with customers and team members.
- Strong computer skills to efficiently navigate various software programs and perform tasks such as data entry and email writing.
- Ability to follow up on tasks, inquiries, and deadlines to ensure timely completion and maintain high standards of productivity.
- Experience in customer calling and interaction to handle queries, provide information, and address concerns professionally.
- Knowledge of e-tendering processes and familiarity with MS Office Access to support bidding and procurement activities effectively.
Experience
1 - 5 Years
No. of Openings
2
Education
Graduate (B.Sc, B.Tech/B.E)
Role
Back Office Assistant
Industry Type
Recruitment Consulting / Staffing Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Oswal Colony, Goushala Chowk, Jugsalai, jamshedpur