Passenger Handling Job Vacancies in Guwahati

We are looking for dedicated Airport Ground Staff in Guwahati, India. This role is suitable for individuals with little to no experience, making it a great opportunity for recent graduates. The job is full-time and requires working from the office.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.n- Ticket Checking: Verify passenger tickets and travel documents at various checkpoints to maintain security and compliance.n- Communication: Provide information to passengers regarding flight schedules, gate changes, and any delays or issues, enhancing customer satisfaction.n- Coordination: Work closely with airline staff, security personnel, and other ground staff to ensure efficient airport operations.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with passengers and team members. A friendly attitude and a willingness to assist customers are essential for providing a positive experience. Punctuality and reliability are crucial, as airport operations require adherence to strict schedules. The ideal candidate should also be a team player, willing to cooperate with colleagues to maintain smooth daily operations. Basic computer skills and a good understanding of customer service principles will be beneficial. Candidates need to have completed their 12th grade, and prior experience in a related field is a plus but not mandatory.

As an Airline Ground Staff member, you will play a crucial role in ensuring efficient airport operations and providing excellent customer service. Your responsibilities will include:- Check-in Assistance: You will help passengers with the check-in process, ensuring they have all necessary documents and making their travel experience smooth.- Baggage Handling: You will assist in the proper handling and loading of passengers baggage, ensuring it is transported safely and promptly.- Customer Service: You will address passenger inquiries and concerns, providing helpful information about flights, schedules, and airport facilities.- Boarding Process Management: You will manage the boarding process, ensuring that passengers board the aircraft in an orderly manner and assisting where needed.- Flight Information Display: You will update and display flight information, helping keep passengers informed about any changes in schedules and ensuring effective communication.- Safety and Security Checks: You will assist in maintaining safety and security protocols at the airport, ensuring a safe environment for passengers and staff.To be successful in this role, you should have good communication skills and the ability to work in a fast-paced environment. Basic problem-solving skills are essential, as you will often address passenger concerns. A friendly and professional attitude is important, as you will be representing the airline. Previous experience is not required, but a passion for customer service and teamwork will help you thrive in this position.

We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- Luggage Management: Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- Information Support: Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- Team Collaboration: Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.

Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month

We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. Check-In Assistance: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. Customer Service: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. Luggage Handling: You will assist in loading and unloading luggage, ensuring it is handled with care.4. Safety Procedures: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.

We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.

Key responsibilities:1. Assisting passengers during check-in and boarding: As an airport ground staff member, you will help passengers with check-in procedures and ensure they board the aircraft smoothly.2. Handling baggage and cargo: You will be responsible for tagging and handling baggage, as well as overseeing the loading and unloading of cargo on the aircraft.3. Ensuring safety and security: It will be your duty to follow strict safety and security protocols to ensure the well-being of passengers and staff members at the airport.4. Providing customer service: You will answer passengers' inquiries, address their concerns, and assist them with any issues that may arise during their time at the airport.Required skills and expectations:1. Strong communication skills: You should be able to effectively communicate with passengers and colleagues to provide excellent customer service.2. Attention to detail: Precision is crucial when handling baggage and cargo to ensure everything is in the right place at the right time.3. Ability to work in a fast-paced environment: Airports can be busy and hectic places, so being able to work efficiently under pressure is essential.4. Flexibility and adaptability: You may be required to work different shifts and handle various tasks, so being adaptable to changes is important in this role.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform

responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.

oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.

As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring smooth operations at the airport. This position is suited for individuals who are enthusiastic about working in a dynamic environment, with no prior experience required.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process by verifying their tickets and ensuring they receive their boarding passes, making travel easier for them.- Baggage Handling: Manage the loading and unloading of luggage onto and from the aircraft, ensuring that all bags are handled with care and arrive safely at their destination.- Passenger Queries: Address passengers' inquiries and provide information about flight schedules, gates, and services, enhancing their airport experience.- Security Procedures: Assist in enforcing security measures at the airport to ensure passenger safety, including guiding passengers through security checks.- Coordination with Airlines: Work closely with airline personnel to ensure all flights are operating smoothly and assist in relaying important information to passengers.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers and colleagues. A friendly and helpful attitude is essential for providing excellent customer service. Attention to detail is important for handling tasks such as baggage management and check-in processes. The ability to work well in a team and remain calm under pressure is also expected, as the airport environment can be fast-paced. Finally, a basic understanding of computers will be beneficial for handling check-in systems and passenger information.

As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.

We are looking for 150 Airport Cargo Loader Posts in Aurangabad, Agartala, meghalaya, Nadia, Haldia, Uttar Bagdogra, Ranchi, Darjeeling, North Sikkim, Guwahati, with deep knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree

We have vacant of 35 Team Leader Customer Service- Jobs in Kolkata,Patna,Ranchi,jharkhand,Siliguri,Agartala,Andal,Gaya,Bhubaneswar,Guwahati, for Freshers ##Contact/ Whatsapp this number- 8961167542## Educational Qualification :- Higher Secondary, B.A, Other Bachelor Degree ## Skil:-l Good Communication Skills,Customer Handling,Customer Support,Team Coordinator,Process Team Leader,Passengers Handling etc.We are hiring for the job post Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic/International Airlines- Backend /Operational Executive - Airport Cargo cargo supervisor## Call / WhatsApp. - 8961167542Urgent Hiring Air-Ticketing Staff & Passport Checking officer 12th & Graduate pass for fresher DESIGNATION :- >AIR-TICKETING STAFF >PASSPORT CHECKING OFFICER ...## An airport customer service supervisor is responsible for managing a team of customer service representatives and ensuring that customer service operations run smoothly. Some of their responsibilities include: Hiring and training: Recruiting new customer service employees and training them on company policies and procedures Managing schedules: Organizing and overseeing the work and schedules of their staff Performance evaluations: Conducting timely and constructive performance evaluations of their staff Process improvement: Building and improving processes and procedures Problem-solving: Demonstrating strong problem-solving and analytical skills Communication: Communicating effectively with customers and colleagues Remaining calm: Remaining calm in escalated customer interactions CALLING/ WHATSAPP WITH- 8961167542

We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.

We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.

We are seeking dedicated Airline Ground Staff to join our team in Guwahati. This role is ideal for individuals who are passionate about the aviation industry and enjoy working in a fast-paced environment.Key Responsibilities:- Passenger Check-In: Assist passengers with the check-in process, ensuring that they have their documents and tickets ready, and provide boarding passes.- Baggage Handling: Manage the loading and unloading of luggage safely and efficiently, ensuring all bags are accounted for and handled with care.- Customer Service: Provide assistance to passengers regarding flight information, gate changes, and any special needs, ensuring a positive travel experience.- Coordination with Crew: Work closely with pilots and cabin crew to ensure smooth operations and relay important passenger information as required.- Safety and Security Checks: Conduct safety checks and ensure compliance with all security regulations and protocols to maintain a safe travel environment.- Problem Resolution: Address and resolve any passenger issues or concerns promptly and efficiently, escalating matters to supervisors when necessary.Required Skills and Expectations:Candidates should have a strong commitment to customer service and the ability to communicate effectively. Being detail-oriented is crucial for managing passenger needs and safety protocols. The role requires teamwork and the ability to adapt to changing situations quickly. Candidates with a positive attitude and a willingness to learn will thrive in this role. A 10th-grade education is required, and no prior experience is necessary, making this a great opportunity for entry-level applicants.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.