Airport Ground Staff Female Graduate Jobs in Guwahati

Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform

As an Air Port Ground Staff in Guwahati, you will play a crucial role in ensuring smooth airport operations. Your main responsibilities will include:- **Passenger Assistance**: Help passengers with check-in procedures and provide information regarding flights, ensuring they have a pleasant experience.- **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring it is delivered to the correct aircraft and customers without damage.- **Boarding Support**: Assist with the boarding process by checking tickets, guiding passengers to their seats, and addressing any concerns they may have.- **Customer Service**: Respond to inquiries and resolve issues, maintaining a positive attitude to create a welcoming environment for travelers.- **Coordination with Airlines**: Work closely with airline staff to coordinate flight schedules and passenger needs, ensuring all operations run smoothly.Candidates should meet the following expectations:- **Educational Background**: A minimum educational qualification of 10th pass is required.- **Communication Skills**: Strong verbal communication skills to interact effectively with passengers and team members.- **Team Player**: Ability to work collaboratively in a team-oriented environment, ensuring all members contribute to efficient operations.- **Problem-Solving Skills**: Quick thinking skills to address any issues that may arise during operations, maintaining a calm and professional demeanor.- **Adaptability**: Willingness to work in a fast-paced environment and handle varying work shifts, including weekends and holidays.This position is suitable for those with 0 to 1 years of experience who are eager to start a career in the aviation industry.

We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Guwahati. This is a full-time position suitable for freshers who have completed their 10th grade. **Key Responsibilities:**- **Passenger Check-in Assistance**: Help passengers with the check-in process, including issuing boarding passes and checking in luggage to ensure a smooth travel experience.- **Baggage Handling**: Safely manage the loading and unloading of passengers' luggage, ensuring that bags are handled with care and delivered to the correct destinations.- **Customer Service**: Provide excellent customer support by answering queries and addressing concerns, ensuring that travelers feel welcomed and valued.- **Safety and Security Checks**: Conduct necessary checks to uphold safety regulations, ensuring that all procedures are followed to maintain a secure airport environment.- **Coordination with Ground Operations**: Work closely with other airport teams, such as security and maintenance, to ensure coordinated and efficient operations across the airport facilities.**Required Skills and Expectations:**- **Strong Communication Skills**: Ability to communicate clearly and effectively with passengers and team members, both verbally and in writing.- **Customer-Friendly Attitude**: A friendly demeanor is essential, with a passion for helping others and providing a positive experience for travelers.- **Ability to Work in a Team**: Collaborate effectively with colleagues to ensure seamless operations and high-quality service.- **Attention to Detail**: Pay close attention to instructions and procedures for safe and effective operations.- **Basic Problem-Solving Skills**: Ability to remain calm and think quickly when addressing challenges or unexpected situations at the airport.