Air Ticketing Agent Female 10th Pass Jobs in Bokaro

As an Air Ticketing Associate, you will play an essential role in assisting customers with booking and managing their air travel needs.**Key Responsibilities:**- **Booking Flights:** Handle customer inquiries and book flight tickets using the established software and tools, ensuring accuracy and compliance with airline policies.- **Customer Service:** Provide excellent customer service by addressing questions, resolving issues, and offering assistance with travel itineraries, changes, and cancellations.- **Fare Calculation:** Accurately calculate fares and provide detailed information about ticket prices, including taxes and fees, to help customers make informed decisions.- **Documentation:** Prepare and maintain documentation related to ticket reservations, changes, and cancellations to ensure proper record-keeping and compliance with company policies.- **Communication with Airlines:** Liaise with airline representatives to confirm reservations, check availability, and resolve any discrepancies regarding bookings.**Required Skills and Expectations:**- Candidates should have completed their 10th grade and possess basic computer skills to navigate booking systems efficiently.- Strong communication skills, both verbal and written, are essential as you will interact with customers regularly.- A customer-focused attitude is expected, with an ability to handle inquiries and complaints professionally.- Basic knowledge of air travel processes will be beneficial, though training will be provided for new associates.- Ability to work in a fast-paced environment and manage multiple bookings while maintaining attention to detail.

- Responsible for issuing, changing, and canceling airline tickets for customers: The air ticketing agent will be in charge of handling ticketing transactions for customers, including booking new flights, making changes to existing reservations, and processing ticket cancellations.- Assisting customers with flight information and inquiries: The agent will need to provide customers with accurate and up-to-date information regarding flight schedules, availability, fares, and any other related inquiries.- Ensuring compliance with airline and industry regulations: It is essential for the air ticketing agent to stay informed about airline policies, industry regulations, and best practices to ensure that all ticketing transactions are in compliance with rules and guidelines.- Handling customer complaints and issues: The agent will be responsible for addressing customer complaints, resolving issues related to ticketing transactions, and providing satisfactory solutions to ensure customer satisfaction.- Basic computer skills: The candidate should have basic computer skills to navigate reservation systems, process ticket transactions, and communicate with customers via email or phone.- Strong communication skills: Good verbal and written communication skills are essential for effectively interacting with customers, colleagues, and airline representatives.- Attention to detail: The air ticketing agent must pay close attention to detail to accurately process ticket transactions, avoid errors, and ensure customer satisfaction.