As an Air Ticketing Associate, you will play a key role in the travel industry by assisting customers with flight bookings and inquiries. Your position will be essential in ensuring a smooth travel experience for clients.
**Key Responsibilities:**
- **Flight Reservation:** Assist customers in booking their flights by finding the best options based on their preferences and budget, ensuring timely and efficient service.
- **Ticket Issuance:** Generate and issue flight tickets accurately, ensuring that all details are correct to avoid confusion for the customer.
- **Customer Support:** Address customer inquiries and concerns related to flights, providing helpful information and resolving issues promptly.
- **Data Entry:** Maintain and update customer records in the system accurately, ensuring that all bookings and transactions are correctly logged.
- **Payment Processing:** Handle payment transactions for ticket sales, ensuring compliance with company policies and maintaining accurate financial records.
**Required Skills and Expectations:**
Candidates should have excellent communication skills, both verbal and written, to effectively interact with customers. Attention to detail is crucial to minimize errors in bookings and ticket details. A basic understanding of computers and booking systems will be essential as you will work with software to manage tickets. A customer-oriented attitude is important, along with the ability to work in a fast-paced environment. Being a team player is valuable, as collaboration with colleagues is necessary to meet customer needs efficiently. Prior experience in airline ticketing is a plus, but freshers are encouraged to apply.
Experience
0 - 1 Years
No. of Openings
71
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation