We are looking for an Air Ticketing Associate to join our team in Dhanbad. In this role, you will assist customers with booking, changing, and canceling flight tickets while providing excellent service.
**Key Responsibilities:**
- **Ticket Booking:** Assist customers in booking air tickets according to their travel preferences, ensuring they receive the best options available.
- **Booking Changes:** Help customers make changes to their existing bookings, including dates, times, and passenger details, ensuring a smooth process.
- **Customer Support:** Address inquiries from clients regarding flight schedules, pricing, and availability, offering timely and accurate information.
- **Documentation:** Prepare and manage all necessary paperwork related to ticket transactions, ensuring they are complete and error-free.
- **Payment Processing:** Handle payment transactions securely and efficiently, ensuring that all financial dealings are processed accurately.
- **Collaboration:** Work closely with team members and other departments to ensure a seamless ticketing process and improved customer satisfaction.
**Required Skills and Expectations:**
- Strong communication skills are essential, as you will interact with customers regularly.
- Basic knowledge of computer operations and ability to use ticketing software is important.
- Good organizational skills to manage multiple bookings and customer requests effectively.
- A friendly and professional demeanor to help build rapport with customers.
- Ability to work in a fast-paced environment and handle stress effectively.
- A willingness to learn and grow in the travel ticketing sector, even if you have little to no experience.
We seek motivated individuals dedicated to providing outstanding customer service in the travel industry.
Experience
0 - 1 Years
No. of Openings
76
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Laptop, Food/Meals, Accommodation, 5 Working Days
Face Interview Location
kolkata