Hiring Fresher / Air Ticketing Agent / 10th Pass

Fly Careers

0 - 1 Years
60 Openings
2.5 - 6.0 Lac/Yr
Posted 45 days ago
Face-to-Face interview
Dhanbad

Key Skills

Air Ticketing Aviation Holiday Packages Ticket Booking Hotel Booking Basic Computer Skills

Apply

Job Alert Similar Jobs Share

Job Description

As an Air Ticketing Associate, you will play an essential role in assisting customers with booking and managing their air travel needs.

**Key Responsibilities:**

- **Booking Flights:** Handle customer inquiries and book flight tickets using the established software and tools, ensuring accuracy and compliance with airline policies.

- **Customer Service:** Provide excellent customer service by addressing questions, resolving issues, and offering assistance with travel itineraries, changes, and cancellations.

- **Fare Calculation:** Accurately calculate fares and provide detailed information about ticket prices, including taxes and fees, to help customers make informed decisions.

- **Documentation:** Prepare and maintain documentation related to ticket reservations, changes, and cancellations to ensure proper record-keeping and compliance with company policies.

- **Communication with Airlines:** Liaise with airline representatives to confirm reservations, check availability, and resolve any discrepancies regarding bookings.

**Required Skills and Expectations:**

- Candidates should have completed their 10th grade and possess basic computer skills to navigate booking systems efficiently.

- Strong communication skills, both verbal and written, are essential as you will interact with customers regularly.

- A customer-focused attitude is expected, with an ability to handle inquiries and complaints professionally.

- Basic knowledge of air travel processes will be beneficial, though training will be provided for new associates.

- Ability to work in a fast-paced environment and manage multiple bookings while maintaining attention to detail.