As an Air Ticketing Agent in Dhanbad, you will be responsible for helping customers book flights and answering their queries about travel. This role is suitable for freshers or candidates with up to one year of experience. You will work in an office environment and will need to have completed at least your 10th grade education.
**Key Responsibilities:**
- **Booking Flights:** Assist customers in selecting and booking flights according to their preferences and needs, ensuring timely reservations.
- **Providing Information:** Offer detailed information about flight schedules, ticket prices, and airline policies to help customers make informed decisions.
- **Handling Customer Queries:** Respond to customer queries regarding cancellations, changes, and ticketing issues effectively and courteously.
- **Processing Payments:** Manage payment processing for ticket sales, ensuring accurate transactions and record-keeping.
- **Maintaining Records:** Keep organized records of bookings and cancellations to facilitate tracking and customer service follow-ups.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to interact effectively with customers. Basic computer skills are essential for managing bookings and using ticketing software. Attention to detail is necessary to avoid errors in ticket sales and information. Candidates should also be customer-oriented, demonstrating patience and helpfulness in resolving issues. A willingness to learn and adapt to new systems and processes is important in this fast-paced environment.
Experience
0 - 1 Years
No. of Openings
87
Education
10th Pass
Role
Air Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Joining Bonus, Annual Bonus, Accommodation
Face Interview Location
kolkata