We are looking for a motivated Air Ticketing Associate to join our team in Dhanbad. In this role, you will support the ticketing process for travelers and ensure a smooth booking experience. This is a full-time position that requires working from the office.
**Key Responsibilities:**
- **Ticket Booking:** You will handle flight bookings for customers, ensuring that all requests are processed accurately and in a timely manner.
- **Customer Service:** You will assist customers with inquiries related to flights, prices, and ticketing procedures, providing clear and helpful information.
- **Reservation Management:** You will manage and maintain records of ticket bookings, cancellations, and changes to ensure all information is up-to-date.
- **Payment Processing:** You will assist customers with payment transactions, ensuring secure and accurate handling of their payments for ticket purchases.
- **Collaboration with Airlines:** You will communicate with airlines and travel partners to resolve any issues related to ticketing and ensure customer satisfaction.
**Required Skills and Expectations:**
- Strong communication skills are essential to interact effectively with customers and colleagues.
- Attention to detail is crucial for accurately processing ticket bookings and managing records.
- Basic computer skills, including knowledge of ticketing software, are important for completing tasks efficiently.
- A willingness to learn and adapt in a fast-paced environment is expected, especially for those new to the industry.
- A customer-focused attitude is necessary to provide excellent service and create a positive experience for travelers.
Experience
0 - 1 Years
No. of Openings
50
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation