Air Ticketing Agent Job Vacancies in Bokaro

- Responsible for issuing, changing, and canceling airline tickets for customers: The air ticketing agent will be in charge of handling ticketing transactions for customers, including booking new flights, making changes to existing reservations, and processing ticket cancellations.- Assisting customers with flight information and inquiries: The agent will need to provide customers with accurate and up-to-date information regarding flight schedules, availability, fares, and any other related inquiries.- Ensuring compliance with airline and industry regulations: It is essential for the air ticketing agent to stay informed about airline policies, industry regulations, and best practices to ensure that all ticketing transactions are in compliance with rules and guidelines.- Handling customer complaints and issues: The agent will be responsible for addressing customer complaints, resolving issues related to ticketing transactions, and providing satisfactory solutions to ensure customer satisfaction.- Basic computer skills: The candidate should have basic computer skills to navigate reservation systems, process ticket transactions, and communicate with customers via email or phone.- Strong communication skills: Good verbal and written communication skills are essential for effectively interacting with customers, colleagues, and airline representatives.- Attention to detail: The air ticketing agent must pay close attention to detail to accurately process ticket transactions, avoid errors, and ensure customer satisfaction.