Admin Support Executive Fresher Jobs in Bangalore

The Information Technology Engineer is responsible for designing, developing and implementing software applications and systems to support the organization's operations. They will also provide technical support and assistance to end-users.Key responsibilities include:- Developing and maintaining software applications using various programming languages such as Java, Html, and Autocad- Conducting data analysis to identify trends and patterns- Providing system support and troubleshooting technical issues- Working closely with the team to implement and maintain web tools

Role: E-commerce Online Store Admin + Support Executive Company: Cronbay Technologies OVERVIEW:Cronbay Technologies, a leading Digital Marketing agency based in Bangalore, is seeking a highly skilled E-commerce Online Store Admin + Support Executive with expertise in customer handling and operations management to join our team. KEY RESPONSIBILITIES: E-commerce Store Management: - Manage and maintain product listings on the online store, including uploading new products, updating details, and ensuring accuracy. - Monitor inventory levels and coordinate restocking to avoid shortages. - Collaborate with vendors and suppliers to ensure timely deliveries and updates. - Resolve technical or operational issues related to the website or store. - Generate sales and performance reports regularly to identify trends and areas for improvement. -Doing market research to stay up to date with the industry trends. Customer Support: - Communicate with customers via email, chat, and phone in both English and Hindi to address inquiries, resolve issues, and provide assistance. - Handle order processing, returns, refunds, and exchanges as per company policies. - Guide customers through order placement and payment processes. - Maintain a high level of professionalism and empathy while dealing with customers. Operational Activities:- Assist in creating and executing promotional campaigns, including offers and seasonal sales. - Coordinate with other teams to ensure accurate and appealing content. - Identify inefficiencies in store operations and recommend solutions for improvement. - Work towards enhancing customer satisfaction and overall store performance. REQUIREMENTS: - Language Skills: Fluency in both English and Hindi (written and spoken). - Education: Bachelor's degree in related field preferred. - Proficiency in Microsoft Office (Excel, Word) and basic data analysis. - Excellent communication skills