Chat Support Executive Graduate Fresher Jobs in Bhopal

Roles and ResponsibilitiesRespond promptly and professionally to customer queries via live chat.Resolve issues independently or escalate them to the concerned team when required.Maintain a courteous and solution-oriented tone in all interactions.Draft and edit client testimonials, feedback summaries, and customer success stories.Track and meet key performance metrics such as response speed, resolution time, and customer satisfaction.Maintain accurate records of chat interactions and client feedback.Collaborate with internal teams to improve customer experience.Candidate ProfileGraduate or pursuing graduation (any discipline)Good command over written EnglishProfessional, patient, and customer-oriented attitudeWillingness to learn and adapt in a digital-first workplaceWhat We OfferRemote work flexibilityPractical exposure to Legal-Tech industry operationsCertificate of experience and growth opportunitiesSupportive and collaborative work cultureLearning-focused environment