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Solving Queries Jobs

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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Call Center Chat Support Chat Process Solving Queries BPO
We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • Delhi
Service Desk Customer Service Problem Solving English Language Query Management
As a Customer Care Assistant, you will play a vital role in ensuring customer satisfaction while supporting our team in a busy office environment in Peera Garhi, Delhi. This position is ideal for motivated individuals who are eager to start their career in customer service.Your main responsibilities will include responding to customer inquiries through phone and email, providing accurate information about products and services, and assisting customers with any issues they may encounter. You will also keep detailed records of customer interactions to improve service quality and ensure follow-ups are timely.Additionally, you will work closely with the sales team to process orders, handle returns, and manage customer feedback. Your ability to create a friendly and welcoming atmosphere will help build strong relationships with our clients.To succeed in this role, you should have excellent communication skills, both spoken and written. A patient and empathetic approach towards customers is essential. Being organized and detail-oriented will help you manage multiple tasks effectively. Having basic computer skills is necessary for updating records and communicating through digital platforms. No prior experience is required; however, a positive attitude and willingness to learn are crucial. This full-time position is designed for female candidates who are ready to contribute to a team-oriented environment and grow within the customer service field.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Indore
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive in Indore, India, to provide excellent customer support through online chat. This role is ideal for individuals with a passion for helping others and a knack for effective communication.As a Chat Support Executive, you will interact with customers via chat to address their inquiries, resolve issues, and provide product information. Key responsibilities include:- **Customer Interaction**: Engage with customers through chat to answer their questions and assist them with their concerns promptly and professionally.- **Problem Resolution**: Identify customer issues and find effective solutions, ensuring a positive experience and timely follow-up on all requests.- **Product Knowledge**: Stay informed about company products or services so that you can provide accurate information and support to customers.- **Documentation**: Maintain records of customer interactions and transactions, noting details of inquiries, complaints, and comments for future reference.- **Team Collaboration**: Work closely with team members and supervisors to share insights and improve customer service strategies.To be successful in this role, candidates should have strong written communication skills, a friendly and approachable demeanor, and a basic understanding of customer service principles. Being detail-oriented and able to work independently in a remote environment is essential. A complete high school education and proficiency in using chat software are required, while prior experience in customer service is an advantage but not mandatory.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kokrajhar
Safety Awareness Customer Service Problem Solving Handling Customer Queries Problem Resolution Hard Working Adaptability
We are looking for enthusiastic Crew Members to join our team in Kokrajhar, Assam. In this role, you will help create a friendly and efficient experience for our customers while supporting daily operations.Key Responsibilities:1. Customer Service: Greet customers warmly, take their orders accurately, and address any questions or concerns they may have to ensure a positive experience.2. Food Preparation: Assist in preparing food items according to established guidelines, maintaining quality and safety standards to deliver fresh and delicious products.3. Cleanliness: Keep the work area, dining area, and restrooms clean and organized, ensuring a pleasant environment for both customers and staff.4. Team Collaboration: Work closely with fellow crew members to maintain smooth operations, communicating effectively to support each other during busy times.5. Cash Handling: Accurately process cash and electronic payments, providing accurate change and ensuring accountability in all transactions.Required Skills and Expectations:Candidates should have a positive and friendly attitude, capable of working well in a team. Good communication skills are essential, as you will interact with customers daily. A willingness to learn and adapt quickly is necessary, especially in fast-paced situations. Flexibility with shifts and the ability to handle multiple tasks will contribute to your success as a Crew Member. Previous experience is not required, but completing the 12th grade is essential. Your passion for customer service and teamwork will make you an excellent fit for this role.
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Chat Support Executive Fresher

Career Easy Solution

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Dehradun
Excellent English Non Voice Experienced Excellent English Communications Chat Support BPO Solving Queries
We are looking for a Chat Support Executive to join our team in Dehradun. The ideal candidate will assist customers through online chat, providing information and resolving queries
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  • 1 - 7 yrs
  • 3.3 Lac/Yr
  • Hyderabad
Non Voice Process Chat Support Chat Process Semi Voice Blended Process International Voice Process Online Chat Representative Email Process Solving Queries Customer Support Customer Service
Position - Chat Support Associate (Only Male Candidates)Process - Chat Process , Semi Voice, BlendedWork Location -
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Hiring For Electronic Technician

Sunshine Manpower Solution And Services

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Jalandhar
Handling Customer Queries Equipment Maintenance Attention to Detail Problem Solving Electronics Technician
Job Title : Electronic TechnicianLocation : JalandharExperience : 1 to 4 YearsRoles and Responsibilities Install , maintain and repair electronic equipment and systemsDiagnose technical proband provide effective solutionsCoordinate with team members to complete service tasksProvide technical support and service assistance to customersEnsure proper functioning and safety of electronic devicesMaintain records of repairs and maintenance workQualifications and SkillsB.Tech in Mechanical Engineering (MEC) Diploma in ElectronicsStrong problem solving abilitiesGood attention to detailTeam coordinate skillsAbility to handle customer queries and services supportBasic knowledge of electronic equipment maintenance and troubleshooting
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  • 2 - 8 yrs
  • 4.3 Lac/Yr
  • Noida
Warranty Handling Warranty Administration Customer Management Workshop Management Team Leader Handling Customer Queries Problem Solving Diagnostics
We are looking for a dynamic and technically skilled Workshop Manager to lead our Bajaj & KTM authorized service workshop. The ideal candidate should have in-depth knowledge of two-wheeler service operations, strong leadership capabilities, and a passion for delivering exceptional customer service.Key ResponsibilitiesOversee daily workshop operations, ensuring efficiency, productivity, and adherence to brand standards (Bajaj, KTM, Chetak)Supervise and guide the team of technicians and service advisorsEnsure timely and high-quality servicing, repairs, and diagnosticsManage job card flow, spare parts coordination, and workshop inventoryAddress customer concerns effectively, ensuring satisfaction and retentionBuild strong customer relationships with a proactive and professional approachEnsure compliance with safety protocols and cleanliness in the workshopMonitor key performance indicators (TAT, customer satisfaction, repeat complaints, etc.)Report to senior management on workshop performance and improvementsDesired Candidate ProfileMinimum 5 years of hands-on experience in a two-wheeler workshop environment (Bajaj/KTM experience preferred)Strong technical know-how and the ability to diagnose and troubleshoot effectivelyExcellent leadership and team management skillsPleasing personality with excellent communication and interpersonal skillsProactive approach to customer service and relationship managementFamiliar with digital job card systems, service CRMs, and warranty protocols
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  • 3 - 4 yrs
  • 3.3 Lac/Yr
  • Kochi
Accuracy Organization Multitasking Hospitality Knowledge Booking Management Problem-solving Reservation Systems Teamwork Time Management Customer Service Conflict Resolution Adaptability Patience Negotiation Attention to Detail Computer Skills Communication Data Entry Telephone Etiquette Travel Booking Handling Customer Queries
We are Looking for Reservation Staff Who Can Manage to Take Company Leads and also Can Lead the Team Must have Good Communication Skills Reservation Skill Computer Knowledge Negotiation Skills We have Vacancy for Reservation Staff
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Sales Executive (Freshers) Raipur

MSD Engineering- The Fire Wala

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Raipur
Lead Generation Good Communication Skills Domestic Calling Solving Queries MS-excel Spread Sheet Sales Administration CRM
We are looking for a Sales Executive to join our team at Msd Engineering to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of 10,000 - 16,000 and opportunities for growth.Key Responsibilities:Handle customer calls professionally and efficiently.Address customer queries, resolve concerns and manage complaints.Keep records of customer interactions and follow up when required.Provide customers with accurate information to help resolve their issues.Meet performance targets and work with other departments to manage complex issues.Job Requirements:The minimum qualification for this role is Graduate and 6 months - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
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  • 0 - 1 yrs
  • Indore
Non Voice Process Chat Support Chat Process Customer Care Customer Support Customer Service Client Solutions Solving Queries BPO
Chat ProcessJob Description Candidate should be minimum 12th Pass ( undergraduate). Original mark sheet will be required at the time of joining. Fresher applying should have Aadhar seeded with a nationalized bank account & should not have worked previously anywhere in NAPS. Experience is considered for those who have min. 6 months BPO experience on paper. Candidate should have excellent typing speed of 35 WPM. Candidate should have good communication skills. ( Skill 4 & above). It will be 9 hours of shift ( Working window Morning 7 AM to Night 2 AM). Rotational shifts for Male candidate on the above mentioned working window. Salary offered will be Rs.20,500/-CTC P.M. (19,000 in-hand without PF) to experience candidates & 15000 stipend(in-hand) will be provided to fresher candidates.
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Chat Support Executive (Female)

Horizon Talent Alliance

  • 1 yrs
  • 3.5 Lac/Yr
  • Ahmedabad
Customer Care Non Voice Process Chat Process BPO Customer Support Solving Queries Chat Support Client Solutions
HiWe are have a new opportunity at Horizon Talent Alliance for the role of USA Chat & Support Executive in our E-Commerce Support Process.Position: USA Chat & Support Executive (Night Shift)Process: Customer Chat & Support (E-Commerce Support)Location: Ahmedabad, Gujarat (Onsite)Timings : 9:00 PM - 6:00 AMExperience: Fresher & Experienced candidates welcomeSkills: Good communication, typing efficiency, customer handlingNOTE: THIS IS AN ONSITE AND NIGHT SHIFT ROLE- NO REMOTE
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Sales Specialist - Okhla Delhi

CMK Healthcare Pvt Ltd

  • 2 yrs
  • Okhla Delhi
Professional Communication Sales Active Listening Professional Phone Etiquette Relationship Building Solving Queries Target Achievement Records Management Self-motivated and Result-oriented Ability to Work Under Pressure Sales Ability Understanding Of Healthcare Services and Procedure
1. Answering queries & attending calls generated through the digital platform.2. Understanding the patient's concern and attending to their queries regarding the treatment.3. Data maintenance and regular follow-ups.4. Conversion of leads to actual sales that in turn leads to the revenue growth.5. fixed salary + incentive.6. Target-based job.7. Problem-solving attributes and patience for patient handling.8. Excellent communication & interpersonal skills for connecting with patients.9. Fluency in English (for international patients) will be preferred.10. Knowledge of medical insurances (Govt. & Non-Govt.) will be an added advantage.
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  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Navi Mumbai
End User Training SQL Queries Requirement Gathering ERP Implementation Documentation Troubleshooting Functional Testing Problem Solving User Training Business Process Mapping Reporting User Support
RolePosition: ERP Functional ConsultantJob Location: Mahape Navi MumbaiWork Mode: Work From OfficeEducation: B. Com/ any graduate , IT FieldSalary: Based on InterviewAbout Company:Company: CREATIF TECHNOLOGIES PVT LTDCompany Description: We Started in 2001 as Shreeji Soft which is now called Creatif with Challenges that any start-up has. Within a span of few years, with all the hard work and team effort-we got recognized as a leader in the customized software solution industry. We work closely with business houses and performance. We aim to solve complex customer scenarios and ease the process by building customer-friendly solution. Our Focus is customer centric; we always aim at helping our customers make the most profit by giving them best in class products to maximize their returns.We are hiring!! ERP Functional Consultant in Mahane Navi Mumbai LocationWe are looking for the candidate who is having good exposure in ERP implementation and support.Minimum Experience: 0 Years to 4 YearsRole & responsibilities:Good Analytical, Functional & Communication SkillsShould have completed 2-3 ERP Implementations (for Experience)Knowledge of Business Process of Manufacturing IndustryComfortable in travelling and who can manage multiple projects at same timeKnowledge of SQL, who can write simple SQL queries.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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Customer Care Executive Jobs For 12th Pass Freshers

V-Con Intelligent Security Pvt Ltd

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Chandigarh Enclave Mohali
Customer Care Customer Coordinator Solving Queries
We are looking for enthusiastic and customer-focused Customer Care Executives fluent in Tamil / Telugu / Kannada to handle inbound and outbound customer interactions. The ideal candidate should be able to communicate clearly, resolve customer queries efficiently, and ensure a positive customer experience.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Mohali
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
Chat Support Executive International BPOLocation: Sector 75, MohaliSalary: 20,000 30,000 CTCWorking Days: 5 DaysShifts: RotationalInterview Mode: Only Face-to-FaceApply: WhatsApp/Call 7878424845Job Description:We are hiring Chat Support Executives for a leading International BPO in Mohali. The role involves handling customer queries via chat, ensuring quick resolution, and delivering high-quality support.Responsibilities:Provide chat-based support to international customersResolve queries with accuracy & professionalismMaintain interaction logs and service qualityAchieve performance and productivity targetsEligibility:Graduation in any streamExcellent written English communicationComfortable with rotational shiftsBPO experience preferred (freshers can also apply)Apply Now Drop your CV at 7878424845Note: Only face-to-face interviews#ChatSupport #ChatSupportExecutive #InternationalBPOJobs #BPOJobsMohali #MohaliJobs #CustomerSupportJobs #ChatProcessJobs #BPOHiring #GraduatesJobs #JobInMohali #RotationalShiftJobs #5DaysWorking #CustomerServiceJobs #InboundProcess #OutboundProcess #HiringNow #ApplyNow #JobSearchIndia #SupportExecutiveJobs #TechSupportJobs
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Bangalore
Good Communication Leadership Skills Team Work Handling Customer Queries Quality Assurance Risk Assessment Quality Reporting Quality Management Systems Problem Solving Calibration Quality Control Tools
Quality Control Asst. in Manufacturing of Automobile Industries
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Bangalore
Computer Excel Communication English Language Hindi BPO Handling Customer Queries Customer Satisfaction Problem Solving Sales Target
Job DetailsLocation: Prestige Shantiniketan, Thigalarapalya,, Krishnarajapura, Bengaluru, 560067Employment Type: Full TimeWork Type: on-siteNo of Openings: 300Created At: 15 March 2024Updated At: 11 October 2025Salary: null 18000 - 21000 / monthlyApplication Deadline: Not specifiedDescription:We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!Skills:ComputerExcel00Experience: Not specifiedQualification Requirements: 12thAbout the CompanyName: COGENT E-SERVICES LIMITEDAddress:Area: KrishnarajapuraCity: BengaluruPincode: 560067Street: Prestige Shantiniketan, Thigalarapalya,Location Link: View on MapHiring Need: Immediate
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Shillong
Hard Working Adaptability Safety Awareness Customer Service Problem Solving Handling Customer Queries Problem Resolution
As a Crew Member, you will play a vital role in ensuring customer satisfaction and smooth operations in our restaurant. You will assist in food preparation, serve customers, and maintain cleanliness in the dining area. This position is perfect for those starting their career and looking to gain valuable experience.Key Responsibilities:1. Customer Service: Greet and assist customers with menu selections, take orders, and ensure a pleasant dining experience. A friendly and approachable attitude is essential to make customers feel welcome.2. Food Preparation: Help in preparing ingredients and assembling food items according to set recipes and standards. Attention to detail in food presentation is important for maintaining quality.3. Cleaning Duties: Maintain cleanliness in work areas, including dining spaces, kitchen, and restrooms. Regular cleaning helps ensure a safe and tidy environment for both customers and staff.4. Team Collaboration: Work alongside fellow crew members to support each other during busy times. Effective teamwork is crucial for providing quick and efficient service.Required Skills and Expectations:Candidates should have a completed 12th grade education and be eager to learn. A positive attitude, strong communication skills, and the ability to work in a fast-paced environment are essential. Flexibility in working hours and a commitment to delivering excellent service will help you succeed in this role. Previous experience is not mandatory, but a desire to grow in the hospitality industry is encouraged.
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  • 0 - 2 yrs
  • 11.0 Lac/Yr
  • Shillong
Customer Service Handling Customer Queries Problem Resolution Hard Working Adaptability Problem Solving Safety Awareness
We are looking for enthusiastic Crew Members to join our team in Shillong. This entry-level position is perfect for individuals eager to learn and grow in a dynamic environment. As a Crew Member, you will be responsible for assisting customers and providing excellent service. Key responsibilities include:- Customer Service: Greet and assist customers, ensuring a positive experience from the moment they enter. You will answer questions and provide information about our products.- Order Preparation: Prepare food and beverages accurately and efficiently, following standard procedures to ensure quality and consistency. You will work closely with your team to meet customer orders promptly.- Cleanliness and Organization: Maintain a clean and organized workspace. This includes cleaning tables, counters, and equipment, ensuring you follow health and safety guidelines.- Team Collaboration: Work as part of a team to ensure maximum efficiency during busy times. Communicate effectively with coworkers to keep the workflow smooth.Required skills and expectations include being a strong communicator with a friendly demeanor. You should be reliable and punctual, understanding the importance of teamwork. Attention to detail is crucial, especially in food preparation and cleanliness. A willingness to learn and adapt in a fast-paced environment will be essential for your success in this role. This position is ideal for individuals with a passion for delivering great experiences and who are looking to grow professionally.
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  • 0 - 2 yrs
  • 9.0 Lac/Yr
  • Dimapur
Customer Service Safety Awareness Problem Solving Handling Customer Queries Problem Resolution Hard Working Adaptability
We are looking for enthusiastic Crew Members to join our team in Dimapur, India. This full-time position is perfect for individuals who are passionate about customer service and eager to learn. Prior experience is not required, making it an excellent opportunity for fresh graduates.Key Responsibilities:1. **Customer Service**: Greet and assist customers in a friendly manner, ensuring they have a positive experience.2. **Order Management**: Take and process customer orders accurately and efficiently, while handling cash and payment methods with care.3. **Food Preparation**: Assist in preparing food and beverages according to standard recipes, maintaining hygiene and safety standards.4. **Team Collaboration**: Work closely with team members to ensure smooth operation in a fast-paced environment.5. **Cleanliness**: Keep the work area, kitchen, and dining spaces clean and organized throughout your shift.Required Skills and Expectations:Candidates should possess good communication skills and a friendly attitude to interact well with customers and teammates. Being a team player is essential, as well as the ability to work under pressure during busy hours. Flexibility in working hours is important, as shifts may vary. Additionally, basic math skills are needed for handling transactions, and a willingness to learn and adapt to new tasks is highly valued. Ideal candidates will have a positive attitude and a commitment to delivering excellent service.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Lucknow
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team. This role is perfect for individuals who enjoy helping others and can communicate effectively through chat. If you are detail-oriented and eager to learn, we want to hear from you!Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries via chat in a friendly and professional manner. You will provide accurate answers about products, services, and policies.2. **Issue Resolution**: Identify and troubleshoot customer issues to ensure swift resolution. You will guide customers through problem-solving steps and escalate complex issues when necessary.3. **Documentation**: Maintain accurate records of customer interactions. You will log chat conversations and update customer information as needed to ensure follow-ups are accurate.4. **Feedback Collection**: Gather customer feedback to improve services. You will encourage customers to share their thoughts and relay any important information to the management team for service enhancements.Required Skills and Expectations:Ideal candidates should possess strong communication skills and be comfortable writing clearly and concisely. Basic computer skills, including familiarity with chat software and internet browsing, are essential. A calm demeanor under pressure and a willingness to learn are crucial for success in this role. Additionally, candidates should be available to work full-time from home and have reliable internet access. Although experience is not required, a positive attitude and eagerness to assist customers are highly valued.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Bhopal
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to provide excellent customer service through online chat. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for every user.Key Responsibilities:1. **Customer Assistance**: Respond to customer queries promptly and accurately via chat, creating a friendly space for communication.2. **Issue Resolution**: Identify and troubleshoot problems faced by customers, guiding them toward solutions and ensuring their satisfaction.3. **Product Knowledge**: Maintain a strong understanding of the company
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