Hiring Fresher / Airport Ground Staff / 12th Pass

Bhartiya Airways
  • icon job experience 0 - 6 Years
  • icon job opening 400 Openings
  • icon salary 4.3 - 9.5 Lac/Yr
  • icon job posting Posted today
  • Online interview Online interview
  • icon job location Panipat
Key Skills

Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Sales Process Voice Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales Aircraft Maintenance Interpersonal Skills Ground Handling

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Job Description

As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services and providing excellent customer service to passengers. This position is suitable for individuals with 0 to 6 years of experience and requires a minimum of 12th-grade education.

Key Responsibilities:

1. **Passenger Assistance**: Help passengers with check-in, boarding, and luggage handling to ensure their journey begins smoothly.

2. **Baggage Services**: Manage the loading and unloading of baggage, ensuring all luggage is handled with care and delivered to the right flights.

3. **Customer Service**: Address passenger inquiries and complaints promptly and professionally, providing information about flight schedules, airport facilities, and services.

4. **Safety Compliance**: Adhere to all safety regulations and protocols to ensure the safety and security of passengers and staff at all times.

5. **Coordination with Airlines**: Work closely with airline representatives to coordinate flight details and ensure timely departures and arrivals.

Required Skills and Expectations:

Candidates should be friendly, approachable, and possess strong communication skills to interact effectively with passengers and team members. A keen attention to detail is important for accurately handling baggage and passenger information. A positive attitude and the ability to work under pressure are essential, as airport environments can be fast-paced and dynamic. Being dependable and a team player will contribute to the overall success of ground operations.

  • Experience

    0 - 6 Years

  • No. of Openings

    400

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation

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About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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