Join our team as Airport Ground Staff in Chandigarh. This role involves ensuring that all airport operations run smoothly and efficiently, providing essential support to both passengers and airline staff.
Key Responsibilities:
1. **Customer Service**: Greet passengers, assist with check-in, and provide information about flights and services to ensure a pleasant travel experience.
2. **Baggage Handling**: Safely manage and handle passenger luggage, ensuring it is loaded onto the correct flights and delivered to the right destinations.
3. **Flight Coordination**: Support flight operations by monitoring schedules and helping passengers with boarding procedures, ensuring timely departures and arrivals.
4. **Safety and Security**: Adhere to security protocols and safety guidelines to maintain a secure environment for passengers and staff, including checking tickets and ID.
5. **Problem Resolution**: Address and resolve passenger queries or complaints promptly and professionally, ensuring satisfaction and smooth resolutions.
Required Skills and Expectations:
Candidates should have completed at least 12th grade and must possess strong communication skills to interact effectively with passengers and colleagues. A good understanding of customer service principles is essential. Attention to detail is necessary for baggage handling and adhering to safety protocols. The ability to work in a fast-paced environment is crucial, along with a positive attitude and teamwork spirit. Experience in a related field is an advantage, but candidates with no experience are also encouraged to apply.
Experience
0 - 6 Years
No. of Openings
400
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation