Job Description

Join our team as Airport Ground Staff in Chandigarh. This role involves ensuring that all airport operations run smoothly and efficiently, providing essential support to both passengers and airline staff.

Key Responsibilities:

1. **Customer Service**: Greet passengers, assist with check-in, and provide information about flights and services to ensure a pleasant travel experience.

2. **Baggage Handling**: Safely manage and handle passenger luggage, ensuring it is loaded onto the correct flights and delivered to the right destinations.

3. **Flight Coordination**: Support flight operations by monitoring schedules and helping passengers with boarding procedures, ensuring timely departures and arrivals.

4. **Safety and Security**: Adhere to security protocols and safety guidelines to maintain a secure environment for passengers and staff, including checking tickets and ID.

5. **Problem Resolution**: Address and resolve passenger queries or complaints promptly and professionally, ensuring satisfaction and smooth resolutions.

Required Skills and Expectations:

Candidates should have completed at least 12th grade and must possess strong communication skills to interact effectively with passengers and colleagues. A good understanding of customer service principles is essential. Attention to detail is necessary for baggage handling and adhering to safety protocols. The ability to work in a fast-paced environment is crucial, along with a positive attitude and teamwork spirit. Experience in a related field is an advantage, but candidates with no experience are also encouraged to apply.
  • Experience

    0 - 6 Years

  • No. of Openings

    400

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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