124

Jobs in Mulund West, Mumbai

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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Mulund West Mumbai
Inbound Calls BPO Voice Customer Support Customer Service Good Communication Skills
(Night shift_No cab) 1. Responding to customer inquiries and resolving issues in a timely and professional manner.2. Handling escalated customer complaints and finding effective solutions.3. Providing product information and assistance to customers.4. Monitoring customer feedback and suggesting improvements to enhance the customer experience.5. Collaborating with other departments to ensure seamless communication and service delivery.6. Maintaining accurate customer records and documentation.7. Assisting with training and mentoring new customer service representatives.8. Participating in team meetings and contributing ideas to improve customer service processes.Qualifications:- Bachelor's degree in Business Administration or related field.- At least 1 year of experience in a customer service role.- Excellent communication skills, both verbal and written.- Strong problem-solving abilities and attention to detail.- Ability to work well under pressure and meet deadlines.- Proficiency in Microsoft Office applications.- Customer-focused mindset and a passion for delivering exceptional service.*** only male candidates***
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Mulund West Mumbai
Accounts Recovery Account
Job Brief: The Payment Follow-up Executive will be responsible for ensuring timely collection of outstanding payments from customers, maintaining accurate payment records, and coordinating with the accounts and sales teams to resolve billing-related issues.Key Responsibilities:Follow up with customers for pending and overdue payments through calls, emails, and messages.Share invoices, account statements, and payment reminders with customersEnter &Update Customer Payment Records in Accounting Software( Zoho Books)Coordinate with the accounts team for receipt entry and reconciliation.Resolve customer queries related to invoices, credit notes, or payment discrepancies.Ensure compliance with company credit policy and payment terms.Prepare daily / weekly follow-up status reports.Qualifications & Skills:Graduation in Commerce (B.Com preferred)2-5 years of experience in payment follow-up, accounts receivable, or a similar roleAbility to handle follow-ups politely and professionallyBasic knowledge of accounting and billing processesStrong follow-up and time-management skills
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  • 1 - 1 yrs
  • 2.0 Lac/Yr
  • Mulund West Mumbai
Retail Marketing Direct Sales Customer Relationship Point Of Sale Systems Product Knowledge Sales Techniques Cash Handling Customer Service
Minimum 13 years experience in footwear / retail / wholesale storeGood communication skills in Hindi & basic English (Marathi preferred)Basic knowledge of billing software / POS / ExcelUnderstanding of footwear sizes, varieties, and materialsHonest, responsible, and customer-focused attitude
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  • 2 - 5 yrs
  • 4.8 Lac/Yr
  • Mulund West Mumbai
Air Ticketing Ticket Booking Customer Relationship
Counter Staff / Air Ticketing Executive - Domestic & International Proficiency in Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo is a significant requirement for this roleLocation : Travel Agency in Mulund West Salary : 20,000/- to 30,000/-pls send your CV on 8767205221
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Looking For Data Entry Operator

HiPerLink Consultants

  • 1 - 3 yrs
  • Mulund West Mumbai
Data Entry Tally GST Invoice Processing TDS Microsoft Excel
The Job profile :1. Accounts data entry operator with the knowledge of sales purchase and Bank entries. 2. E-invoicing and e-waybill, GST 3. TDS knowledge will bevalueaddition4. Besides these other data entry job.The deserving candidates will be called for online interview immediately upon shortlisting their resume
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MIS Executive Fresher

D\'HUBB HR& Business Solutions

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Mulund West Mumbai
Advance Excel Data Validation Monthly Dash Boards Monthly Reports Data Management Communication Problem Solving MIS
Job is located in Mulund (West) and gives opportunity to learn and deal with large databaseCandidates should be committed to deliver and work at least for 3 years.Very happy environment workingJob Profile1. Generate and maintain day-to-day MIS data, updating the management2. Compile sales data and prepare the Target and Achievement report3. Maintain tracking and prepare MIS on a daily basis4. Conduct MIS reporting and data analytics for better business insights5. Coordinate with clients6. Prepare and publish weekly and monthly reports using VLOOKUP, Pivot Tables, Pivot Charts, Conditional Formatting, Sorting, Filtering, etc.7. Maintain and update the database as per changing requirements8. Analyze data9. Collect data related to sales, fieldwork, and retail sales10. Create data mastersD'HUBB HR & Business Solutions;
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Mulund West Mumbai
Communication Organization Skills Customer Support Knowledge Travel Sales Sales
Are you passionate about wildlife, nature, and travel?Join Go Travellism Pvt. Ltd., the parent company of NatureExplorers.in, and be part of our mission to build Indias most engaging community of nature and wildlife lovers!As a Tour Sales & Operations Executive, you ll: Design and sell customized wildlife & eco-tourism itineraries Coordinate with lodges, parks, guides, and logistics partners Ensure seamless travel experiences from booking to feedback Support marketing with destination insights and tour contentWhat we are looking for: 1-3 years experience in tourism sales or operations (preferably wildlife/adventure/eco-tourism) Excellent communication, organization, and customer service skills Knowledge of wildlife destinations across India/South Asia Passion for nature, sustainability, and conservationWhy join us: Work with a team that lives and breathes nature Get opportunities to travel to wildlife destinations Be part of a growing brand in eco-tourism Full-time role MondaySaturday (Half-day Saturdays) Think you are the perfect fit?
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  • 1 - 2 yrs
  • Mulund West Mumbai
3d Max Vray Blender Operator Autocad Corel Draw
Candidate should be able to take the download from the Client and incorporate the same in the deign form along with technical specs to process with execution onsite with regards to Seminars / Conferences - Stage Design or Exhibition Stalls
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Mulund West Mumbai
Collections Recovery Cash Collection Convincing Power Bucket
We are looking for a competent Collection executive to contact customers and collect outstanding payments. Our Collection executive should exhibit professionalism and trustworthiness who should have excellent communication and negotiation skills, as well as an ability to work independently. Requirements and skills Proven experience as a Collection executive or similar role Knowledge of procedures and collection techniques (e.g. skip tracing), Find/ search addresses of skip customers and contact them to ask about their overdue payments Familiarity with laws related to debt collection (e.g. FDCPA) Comfortable working with targets Patience and ability to manage stress Problem-solving and critical-thinking skills Report on collection activity and accounts receivable status to the team LeaderInterested candidate can contact with us-Call- 8422908143/9867584949Mail- hr@aphelionfinance.com
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Outbound Calling Lead Generation Voice Process Convincing Power Communication Skills Outbound Sales Sales Tele Sales Calling
JOB OPENINGS By HR Rutuja 100% Genuine No Charges Currently Hiring for Telecalling (All Types Of Loan...PL,HL,BL,CL) Location : Thane & Mulund Salary Range: Freshers: 12,000 15,000 / month Experienced: 15,000 25,000 / month Perks & Benefits: Attractive Incentives on target achievement Training & career growth opportunities Supportive & friendly work environment Note: Sunday Fixed Off 1 Paid Leave per month 1 Half Day allowed Fixed Salary (No deduction/hidden terms) No English Required Local language is enough Apply Now: 91527 53877Send your updated RESUME today and grab the opportunity
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Account Executive

Mandar Clearance and Forwarders Pvt. Ltd.

  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Mulund West Mumbai
Tally Bookkeeping TDS Account Payable Taxation Bank Reconciliation Journal Entries Invoice Processing Finance
Maintain day-to-day books of accounts using Tally or accounting software.Prepare and process invoices for import/export shipments.Maintain records of the accounts and other statutory documents.Reconcile CHA job files with customer billing and vendor payments.Manage accounts payable/receivable, banking entries, and petty cash.Handle GST filings, TDS, and other statutory compliance.Coordinate with internal departments (operations, documentation, etc.) for timely billing.Prepare MIS reports, aging analysis, and outstanding reports.Follow up with clients for payment collections.Assist in internal and external audits.
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  • Fresher
  • Mulund West Mumbai
Direct Sales Communication Email Writing Corporate Sales Field Sales Inside Sales
Job Title: Sales Executive (Fresher Graduate/MBA)Company: Starstern Shipping Agencies Pvt. LtdLocation: Mulund West.Employment Type: Full-TimeIndustry: Shipping & LogisticsExperience: 01 year (Freshers Welcome)About Us:Starstern Shipping Agencies Pvt. Ltd is a leading name in global shipping and logistics solutions, offering end-to-end freight forwarding, vessel agency, and supply chain services. With a strong network and a customer-first approach, we are committed to delivering excellence in the maritime and logistics sectors.Job Overview:We are looking for a dynamic and enthusiastic Sales Executive to join our growing commercial team. This role is ideal for recent graduates or MBAs who are passionate about international trade, shipping, and sales.Key Responsibilities:Identify and generate new business opportunities in shipping and logistics.Assist in building and maintaining relationships with customers, freight forwarders, and import/export companies.Learn and promote company services such as sea freight, vessel agency, and logistics solutions.Prepare and follow up on sales quotations, inquiries, and customer feedback.Collaborate with operations and customer service teams to ensure client satisfaction.Maintain records of sales leads and customer interactions using CRM tools.Stay up to date with industry trends, competitor activities, and global trade developments.Qualifications:Bachelors Degree in Business, Commerce, Logistics, or related fields.MBA (Marketing, International Business, or Logistics preferred) is an added advantage.Excellent communication and interpersonal skills.Strong analytical, negotiation, and presentation skills.Eagerness to learn about the shipping and logistics industry.Proficiency in MS Office (Word, Excel, PowerPoint).What We Offer:Comprehensive industry training and mentorship.Opportunities for career growth within the shipping and logistics sector.Exposure to international business and trade practices.Dynamic and collaborative work environment.How to Apply:Please send your updated resume with a brief cover letter to sales@starsternagencies.com with the subject line: Application for Sales Executive Fresher.
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  • 2 - 8 yrs
  • Mulund West Mumbai
Travel Travel Agency Hotel Booking Itenerary Holiday Packages Travel Requirement Travel Sales Tours Travel English Speaking Tours Tourism International Travel Domestic Travel Travel Advisor
Hiring: Travel Consultant Mulund West 10 AM 7 PM MonSat Location: Mulund West, Mumbai Experience: 2+ yrs in Travel Sales Qualification: Graduate + Travel Diploma Salary: Best in Industry + Benefits Handle walk-ins & online inquiries Create custom itineraries & quotes Support bookings, visa & insurance Strong client relationship skills needed Send CV: talent@talismanstaffing.com Call: 8828121067
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HR Generalist

Colin Pritams Consultancy and Multi Services

Human Resource Management Interpersonal Skills Employee Relations Payroll Processing Corporate HR Payroll Statutory Compliance Talent Acquisition HR Manual Business HR Talent Sourcing Attendance Management Employee Engagement Recruitment Development Communication Skills Good Communication
Work experience as an HR & Admin Executive, HR Administrative Assistant orsimilar role Familiarity with Human Resources Management System (HRMS) Basic knowledge of salary calculation Experience using spreadsheets / MS Office Organizational skills Good verbal and written communication skills BSc in Human Resources Management or relevant field
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Digital Marketing Internship

Nature Explorers India

  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Mulund West Mumbai
Digital Marketing Internship Social Media Social Media Marketing Communication Skills Graphic Designer
Marketing Intern (Content & Design) InternshipLocation: MumbaiDuration: [e.g., 3-6 months]Stipend: 10,000 to 15,000 per monthStart Date: Immediate JoiningAbout the RoleWe are looking for a creative and enthusiastic Marketing Intern to support our content and design efforts. If youre someone who loves creating visually engaging designs using Canva and can craft compelling content with the help of ChatGPT, wed love to meet you!Key ResponsibilitiesDesign eye-catching social media posts, stories, and digital collateral using CanvaGenerate marketing copy, captions, blog ideas, and short-form content using ChatGPTAssist in planning and executing digital campaigns across platformsSupport brand storytelling and marketing initiatives with visual and written contentCoordinate with team members to ensure content consistency and timely deliveryRequirementsBasic experience with Canva (academic, freelance, or personal projects welcome)Familiarity with using ChatGPT or similar AI tools to create contentGood sense of design, aesthetics, and visual storytellingExcellent written English and grammar skillsA willingness to learn, take feedback, and work in a fast-paced environmentBonus Points If You HavePrevious internship or freelance experience in marketing or social mediaInterest in branding, digital marketing, or startupsUnderstanding of Instagram, LinkedIn, or other social media platformsWhat Youll GainHands-on experience with real marketing campaignsExposure to modern marketing tools and workflowsMentorship and learning opportunitiesPortfolio-worthy work and potential for full-time opportunitiesTo Apply:Send your resume and 23 Canva samples (or links) to [your email or application link]. Shortlisted candidates will be contacted for a quick assignment and interview.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Mulund West Mumbai
Operations Make Notion Airtable Google Sheets Slack AI Prompts AutoGPT Obsessed With Efficiency and Quick Learner Strong Understanding Of Business Workflows Excellent Documentation and Communication Skills No-code Platforms Hands-on With Zapier
Automation Expert Location: Mulund, Mumbai (Work From Office) Type: Full-Time Timing: Monday Saturday 9:30 AM 6:30 PM About Us Yanisa Execution is a fast-growing tech enabled company blending SaaS, AI, and no code automation to help modern startups scale with execution first strategies. Were building internal automations, client workflows, and content systems that run 24/7 without code. Were looking for a sharp Automation Expert who can think like a product manager, work like an engineer (without code), and build like a growth hacker. Key Responsibilities (KRAs) 1. Internal & Client Automation Development Design and build scalable automation workflows using tools like Zapier, Make (Integromat), Airtable, Google Sheets, Notion, Slack, etc. Automate repetitive internal tasks to boost team productivity (eg. task assignment, lead scoring, reporting). Translate client problems into clean automation solutions, ensuring real-world impact.2. System Architecture & Process Mapping Create clear workflow diagrams and SOPs for all automation pipelines. Work closely with founders, ops, and content teams to understand and streamline business processes. 3. Tool Integration & Testing Connect APIs and tools to enable seamless data flow across platforms. Rigorously test automations for performance, scalability, and failure handling. 4. AI & No-Code Implementation Implement ChatGPT API, Google AI, and other tools into automations to reduce human effort. Use tools like Bardeen, Webhooks, and Apps Script to push the boundaries of what's possible without traditional coding. 5. Documentation & Handover Maintain documentation for all automation flows. Ensure others in the team can understand, use, and iterate on what you build.Key Performance Indicators (KPIs) Automation Efficiency Save X hours per week through internal process automation Error Rate Maintain
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HR Recruiter

Utkarsh Global Foundation

  • 1 - 2 yrs
  • Mulund West Mumbai
Human Resource Staff Recruitment Screening End to End Recruitment Negotiation Skills Bulk Hiring Head Hunting Conducting Interviews
We re Hiring Recruiter Utkarsh Global FoundationDaily Walk-ins at Mulund (W) OfficeLocation: Mulund (W), MumbaiExperience: 12 years in recruitmentImmediate Joiners Mumbai-based candidates onlyAre you a people-first professional passionate about recruitment and social impact? Join our purpose-driven team at Utkarsh Global Foundation, where every hire contributes to real change in communities.Role Highlights:* End-to-end hiring sourcing, screening, coordination* Work on diverse roles across social, operational & support functions* Engage with candidates and internal teams for seamless onboarding* Track, document, and support employer branding effortsWhat Were Looking For:12 years of recruitment experience (in-house or agency)Proficient in sourcing tools like Naukri, LinkedInStrong communication, coordination & multitasking skillsEnergy, empathy, and a passion to make a differenceBe part of a growing team making tangible impact across communities.Apply Now: gm.hr@utkarshglobalfoundation.orgJob Types: Full-time, Permanent, FresherPay: Up to 25,000.00 per monthSchedule:Day shiftFixed shiftMorning shiftWork Location: In person
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  • 0 - 1 yrs
  • Mulund West Mumbai
Microsoft Office Working Drawings AutoCAD Drafting Architectural Draftsman
We are looking for 2 Architectural Draftsman Posts in Mulund West, with deep knowledge in Microsoft Office, Working Drawings, AutoCAD, Drafting and Required Educational Qualification is : Higher Secondary
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Travel Consultant (Female Only)

G&R Management Consultancy

  • 3 - 4 yrs
  • 5.0 Lac/Yr
  • Mulund West Mumbai
English Speaking Holiday Packages Air Ticketing Tours Travel Travel Sales
Planning, booking, and managing client's travel arrangements.Understanding client preferences, budget, travel goals, and any specific needs or concerns.Creating detailed and customized travel plans based on client preferences, including flights, accommodations, transportation and activities.
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  • 0 - 2 yrs
  • Mulund West Mumbai
ELECTRONIC BACKGROUND UNDERSTADING OF ELECTRONIC CIRCUITS PLC VFD ETC Electronics Service Engineer
Service engineer required from Electronic Background, understanding the electronic circuits, troubleshooting as per CKT diagram, Ready to travel in India. Perks will be as per industrial standard
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  • 1 - 3 yrs
  • 0.9 Lac/Yr
  • Mulund West Mumbai
1-3 Years Experience in Automation Operations Make Notion Airtable Google Sheets Slack AI Prompts AutoGPT Obsessed With Efficiency Strong Understanding Of Business Workflows Excellent Documentation and Communication Skills Quick Learner Hands-on With Zapier No-code Platforms
Automation Expert Location: Mulund, Mumbai (Work From Office) Type: Full-Time Timing: Monday Saturday 9:30 AM 6:30 PM About Us Yanisa Execution is a fast-growing tech enabled company blending SaaS, AI, and no code automation to help modern startups scale with execution first strategies. Were building internal automations, client workflows, and content systems that run 24/7 without code. Were looking for a sharp Automation Expert who can think like a product manager, work like an engineer (without code), and build like a growth hacker. Key Responsibilities (KRAs) 1. Internal & Client Automation Development Design and build scalable automation workflows using tools like Zapier, Make (Integromat), Airtable, Google Sheets, Notion, Slack, etc. Automate repetitive internal tasks to boost team productivity (eg. task assignment, lead scoring, reporting). Translate client problems into clean automation solutions, ensuring real-world impact.2. System Architecture & Process Mapping Create clear workflow diagrams and SOPs for all automation pipelines. Work closely with founders, ops, and content teams to understand and streamline business processes. 3. Tool Integration & Testing Connect APIs and tools to enable seamless data flow across platforms. Rigorously test automations for performance, scalability, and failure handling. 4. AI & No-Code Implementation Implement ChatGPT API, Google AI, and other tools into automations to reduce human effort. Use tools like Bardeen, Webhooks, and Apps Script to push the boundaries of what's possible without traditional coding. 5. Documentation & Handover Maintain documentation for all automation flows. Ensure others in the team can understand, use, and iterate on what you build.Key Performance Indicators (KPIs) Automation Efficiency Save X hours per week through internal process automation Error Rate Maintain
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  • 1 - 3 yrs
  • Mulund West Mumbai
Workflows API Connections Intuitive Zapier What An Investor Might Look For So Documenting Your Work Explaining Flows and Proactively Updating The Team Is Good Eye For UI UX Dynamic Expression Ability to Think Like An Operator
Bubble DeveloperLocation: Mulund, Mumbai (Work From Office) Type: Full-Time (No-Code) Timing: Monday Saturday 9:30 AM 6:30 PM About Us At Yanisa Execution, were not another digital agency or SaaS shop. Were Indias execution powerhouse helping funded startups and growing businesses build discipline, velocity, and investor-grade operational systems. We work directly with founders, investors, and high-growth teams to ensure that every idea gets converted into structured, scalable execution using the best mix of AI agents, automation, and lean tech stacks.Key ResponsibilitiesDesign & develop end-to-end Bubble applications: from data structures to responsive frontends.Understand GTM & execution workflows: Build apps that handle sales processes, follow-ups, pipeline dashboards, internal tasking systems, or lead management.Collaborate with automation experts: Integrate Bubble apps with tools like Make, Zapier, CRMs, Slack, WhatsApp APIs, etc.Work on AI integrations: Feed execution data into dashboards, or trigger smart alerts (our internal AI team will support).Rapid prototyping: Build MVPs in days, iterate quickly based on real user feedback (founders, sales teams, investors).Maintain & enhance apps: Handle bug fixes, optimize performance, improve UX over time.Document flows & logic clearly: So our execution managers and clients always understand whats under the hood.Who Were Looking For13 years of solid Bubble development experience.Strong grasp of database structuring, workflows, API connections, dynamic expressions.Good eye for UI/UX apps need to be simple, intuitive, and clean.Experience (or serious interest) in automation platforms like Make, Zapier, Pabbly.Ability to think like an operator, not just a coder understanding why founders need dashboards, what an investor might look for, how a sales team uses these tools daily.Clear communicator were execution-first, so documenting your work, explaining flows, and proactively updating the team is critical.What Youll Get at Yanisa ExecutionOwnership: Youll build tools that directly impact how businesses scale, raise funds, and execute daily.Learning: Exposure to AI, advanced automation, real multi-sector execution systems.High-growth environment: We work with startups under pressure to deliver. Youll see inside real sales pipelines, investor expectations, operational pivots.Team of operators: Not just developers or marketers. Everyone here solves problems for execution.Flexibility: Hybrid Mumbai base preferred, but open to strong remote applicants across India.How to ApplySend your CV & portfolio / Bubble project links to [akhileshlokhande19@gmail.com]Include a short note on:Why you want to work at Yanisa ExecutionA Bubble app youre proud of what it does, what problems it solved
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Import Documentation Executive

Mandar Clearance and Forwarders Pvt. Ltd.

  • 1 - 5 yrs
  • Mulund West Mumbai
Making GRN Inbound Logistics Import Documentation Import Clearance Commercial Invoice ETD ETA Air Freight Shipment ) Maintaining Import DSR & Checking ETA Maintaining Import DSR & Checking ETA Delivery in SAP System & Coordinate With Plant Team to Make GRN ) Making Doc & Cost Against Inbound Delivery in SAP System Using Different -code Making Doc & Cost Against Inbound Delivery in SAP System Using Different -code Tracking Import Shipments and Checking Import Documentation M
JD for Import Documentation / 3 P/L Activity a) Delivery in SAP System & Coordinate with Plant Team to Make GRNb) Making Doc & Cost against Inbound Delivery in SAP System Using Different T-codesc) Tracking Import Shipments and checking Import documentationd) Maintaining Tracker of Raw Materials PO, Commercial Invoice ETD / ETA, Documents.e) Co-ordination with CHA and Freight forwarder for the status of the shipmentf) Co-ordinate with supplier for Documents of Import shipment by Ocean & Air.g) Maintaining Import DSR & checking ETA, SEA IGM In ICEGATE.a) Sea & Air Import Documentation Procedure (Start to End)b) Vessel / Flight Trackingc) Checklist preparationd) E-Sanchite) Bill of Entry Filingf) Co-ordination with Shipping Line/ Forwarders / Console Agentg) Knowledge of HS Code Classificationsh) Bill of Entry Tracking in Ice gate
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Mulund West Mumbai
Market Executive Telecaller Field Executive Sales Engineer Industrial Engineer Safety & Security Officer
pecifically, the responsibilities of the marketing department vary between businesses. It depends on aspects such as the size of the business, the companys strategy, and the resources at hand. They may include:Market research identifying customer needs and wants. It may be through surveys, interviews, or observations. The team segmented the market, selected target market segments, developed consumer profiles, and developed the appropriate marketing mix. After the product is sold, the team also examines whether the product and the efforts made, such as advertising, are successful or not.Competitive analysis observing competitors and identifying their market position and strategies. It is important to develop responses and design appropriate competitive strategies and tactics.Promotion presenting the company and its products to consumers, building brand awareness, and strengthening the product and company image. The team selects and manages the most appropriate promotional mix, whether advertising, sales promotion, or direct selling.Sales responsible for making money by selling products or providing services. This function requires synergy with other business functions to support increased sales. In addition, the team must also design the right marketing mix, such as designing attractive packaging and correct pricing.Product management evaluating and mapping products to determine the right strategy, for example, whether to withdraw, increase investment or collect as much cash as possible. A large company can have a product portfolio consisting of various products and target markets. Managing them requires intensive effort. The marketing team is tasked with mapping the market position of each product to determine strategy, resource allocation, and investment. Two useful tools are the BCG Matrix and the product life cycle.Marketing information management managing and integrating marketing information such as sales targets, sales realization,
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