Voice Process Job Vacancies in Himayat Nagar

Job Title: Customer Support Associate- Voice Process (Fresher)Job Summary:We are hiring enthusiastic and customer-focused freshers for Voice Process roles. The candidate will be responsible for handling customer interactions, resolving queries, and providing excellent service over calls.Key Responsibilities:Handle inbound and/or outbound customer callsAddress customer queries and provide accurate informationResolve issues efficiently and ensure customer satisfactionMaintain proper call records and documentationFollow company guidelines and communication protocolsEligibility Criteria:Qualification: Intermediate (12th) / GraduationFreshers are welcome to applyGood communication skills in English (additional languages are a plus)Work Details:Shift Timing: Between 8:00 AM - 8:00 PMShift Type: Rotational shifts (9-hour workday)Joining: Immediate joiners preferredRequired Skills:Good verbal communication and listening skillsBasic computer knowledgeCustomer handling and problem-solving abilityPositive attitude and willingness to learn

Position: Accounts Receivables for Medical Billing Qualification : Any graduationExperience : Freshers / Experienced Location : Uppal, HyderabadSalary : INR 20K - INR 25K + Incentives + Night Shift Allowances + Cab Facility + EPFO + ESI + Bonus + Gratuity WORK FROM OFFICE ONLYRoles and Responsibilities As an executive - accounts receivable caller , you will be responsible to make calls to US Insurance companies to follow up on pending claims Initiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts Must possess good communication skill with neutral accent. Must be willing to work in Night Shift Desired Candidate Profile Desired Candidate Profile Any graduate with good communication skillsage limit is below 32 willingness to work in night shifts Perks and Benefits Night shift allowancesPick up and drop facility for free of cost ( in or around the 40 kms from our office location ) Salary : INR 20K - INR 25K per month + Night Shift Allowance + CAB + Other Allowances + EPFO + ESI

We are looking for a dedicated Voice Process Executive to join our team in Secunderabad. This role is suitable for fresh graduates and those with limited experience. As a Voice Process Executive, you will play a crucial role in customer interactions, providing assistance and ensuring customer satisfaction.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone calls, addressing their queries and providing accurate information about our products and services.- **Issue Resolution:** Listen carefully to customer concerns and problems, working to resolve them efficiently and ensuring a positive experience.- **Database Management:** Maintain accurate records of customer interactions and update information in the companys database to facilitate smooth communication.- **Follow-Up Calls:** Make follow-up calls to ensure customers are satisfied with the solutions provided and to gather feedback for improvement.- **Team Collaboration:** Work closely with other team members to improve service delivery and share best practices.**Required Skills and Expectations:**Candidates should have completed their 12th grade and possess strong verbal communication skills with a clear and pleasant speaking voice. A good understanding of basic computer operations is necessary for managing databases. Applicants should be able to work in a fast-paced environment, demonstrating excellent problem-solving abilities and a proactive approach to customer service. Punctuality and a professional attitude are essential, as this is a full-time role based in the office. Being a team player who is willing to learn and grow is highly valued.