US Process Job Vacancies in Maharashtra

We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.

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Job Title: International Collection ProcessLocation: Pune, KharadiShifts: US ShiftsExperience: Freshers & Experienced Candidates WelcomeEligibility: Undergraduates can ApplyCommunication Skills: Looking for Candidates with Strong Communication SkillsJob Description:We are hiring for the International Collection Process and invite freshers, undergraduates, and experienced candidates to apply. This is an excellent opportunity to be part of a dynamic team, working on international client accounts to follow up on overdue payments. If you have good communication skills and a desire to work in a target-driven environment, we would love to hear from you!Key Responsibilities:Contact international clients to follow up on overdue payments.Maintain accurate records of payments and outstanding balances.Collaborate with team members and management to resolve payment issues.Ensure compliance with international financial regulations and company policies.Provide excellent customer service while maintaining professionalism.Requirements:Strong verbal and written communication skills.Ability to work in a fast-paced, target-driven environment.Detail-oriented with good problem-solving abilities.Freshers, undergraduates, and candidates with prior experience in collections, customer service, or finance are welcome to apply.What We Offer:Free Transport to and from the workplace.Uncapped Incentives based on performance.US Shifts to cater to international clients.Training provided for freshers.Opportunity to work with an international team and gain global exposure.Career growth and advancement opportunities.

BIG OPPORTUNITY for MBA Students (Sales & Marketing)!Hi Everyone,Were looking for dynamic, passionate, and career-driven MBA students who want to gain real corporate experience while continuing their studies! Position: Appointment Setter B2B Sales (U.S. Process) Work Type: Work From Home Shift Timing: 5:30 PM 2:30 AM (Night Shift) Process: B2B Marketing Who Can Apply: MBA students (currently pursuing or recently graduated in Sales & Marketing) Candidates who can manage both college and work efficiently Those with excellent English communication skills and confidence in handling U.S. clients Must have your own laptop with stable internet connection What Youll Get: Fixed Salary + Internet Allowance + Attractive Incentives Opportunity to work directly with our corporate team and gain hands-on experience Learn the complete B2B process from lead generation to client follow-ups Learn how to create and manage sales pipelines, handle Sales Navigator, use LinkedIn filters, and conduct research effectively Exposure to international clients and real-world business communication Why You Should Join:This is a rare opportunity to experience how the global B2B industry works while still studying. Youll develop real skills in communication, research, and client handling skills that will give you a huge advantage in your career ahead!Start your corporate journey with The Sales bridge and learn, grow, and earn while studying!

Greetings!!Grab the opportunity to earn Unlimited Incentives.We are hiring for First Party Collections.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. SSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.

Position: International Customer Support Executive Voice/Non-Voice/Blended (Work with Global Clients)Work Location: Pune (Viman Nagar, Kharadi, Yerwada, Magarpatta, Hinjewadi)Salary: Up to 3 LPA to 6 LPA[ 30% hike on last salary (Experience) ]Contact: Call or WhatsApp HR.RAVINA -7447710444Note: Immediate joiners preferred.Role & responsibilities:Handle inbound/outbound calls and chats for international customersProvide real-time resolutions with professionalism and empathyAddress product/service-related queries efficientlyMaintain accurate logs of customer interactions in CRM systemsEnsure adherence to process guidelines and quality standardsAchieve targets like AHT, CSAT, and FCRPreferred candidate profile:Graduate/Under Graduate Fresher and candidates with minimum 1 year of International BPO experience are preferred.Excellent verbal and written communication skills in English (additional international languages are a plus).Strong problem-solving skills and ability to handle customer inquiries effectively.Proficient in using computers and familiarity with CRM systemsFlexibility to work in shifts, including evenings, weekendsPerks & Benefits:Fixed Salary + Performance-based IncentivesUp to 30% hike for relevant experienceHealth Insurance and Employee Wellness PlansComprehensive training programs and ongoing professional development.Supportive, Friendly, and Growth-driven Work CultureCab Facility Available till Nodal PointsHow to Apply:If you are passionate about customer service and want to be part of a dynamic team, please send your resume on below mention details.Contact Person: HR RAVINAContact No: 7447710444Mail Id: ravina.j@spes.inReferences are highly appreciated !

Name of the Role International Sales Development RepresentativeRole Definition The Sales Representative (International) is responsible for the full sales cyclefrom initiating contact and qualifying leads (MQLs/SQLs) using the BANT framework to closing deals through product demos and negotiation. The role emphasizes consistent lead engagement, CRM management, sales ownership, and seamless collaboration with internal teams to meet defined performance targets. After closing the sale, the representative must ensure a smooth transition and handover to the Account Manager for ongoing relationship and account management.Key Responsibilities / Deliverable Drive complete sales cycle: Outreach, Qualification, Demo Scheduling, and Deal Closure. Achieve minimum X SQL conversions daily using calling & email. Ensure timely follow-ups and demo scheduling based on lead requirements. Handle CRM responsibilities including updates, notes, and activity logs. Provide daily and weekly reporting to management on sales pipeline and performance. Ensure seamless handover to the Account Manager after successful deal closure.Tasks & Activities Conduct minimum of 100 connected calls daily to engage and qualify leads. Qualify leads strictly using BANT criteria to ensure quality SQLs. Schedule and conduct product demos, taking ownership of the opportunity until closure. Update lead statuses, notes, tasks, and communications in CRM after every interaction. Respond to email queries and nurture them into SQLs. Research leads in CRM thoroughly before outreach. Send timely follow-up emails post-call or interaction. Be the point of continuity in client conversations: from outreach to handover. Participate in meetings and perform smooth transitions from SQL to Closure. Upon successful deal closure, coordinate with the Account Manager and ensure detailed handover of client expectations and CRM data. Maintain collaboration with lead generation & QA teams. Record and report daily calling and lead conversion activities to managers. Incorporate QA feedback to improve pitch quality and conversion.Measurement Metrics Minimum of 100 connected callsX SQLs per day scheduled on daily basis & X revenue target on monthly basis.To achieve 95% quality score and above100% adherence to BANT criteria, and accuracy of lead status updates in CRM.Measured by lead-to-deal conversion rate and success of demo handovers and account transitions

Hiring Now Call Center Sales Agents (International Process US Shift)Location: Andheri, Mumbai (Work from Office)Company: United ConnectionsRole:Were looking for confident, target-driven Sales Agents to join our international call center team.What Youll Do:Make outbound calls to US customersPitch, persuade, and close salesHit targets and earn incentivesYou Should Have:Good English communication skillsOutbound sales / international BPO experience preferred / Freshers are welcomeWillingness to work Night Shift (US Hours)Perks:High IncentivesMondayFriday Weekends Off

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara

Profile - US International Voice ProcessLocation - Airoli, Navi MumbaiExperience - Fresher / ExperienceSalary - 3.10 LPA(20 K In Hand)Mode - Work From OfficeShift - US Shift, Saturday & Sunday Fixed OffCab Facility - Drop FacilitySkill - Excellent communication skills.Qualification - Graduate/HSC Fresher with Excellent communication skillsQualified Technical or Hotel Management Degrees are not eligibleAny BPO Experience with complete documents available will be an added advantage.Rounds of Interview :-Assessment- Svar Assessment-55 score is mandateHR round- Face to faceOperation- Face to FacePlease note: While going for F2F candidate need carry original Aadhar card and PAN CardPFB the Desired Candidate Profiles:Excellent Communication SkillsGood English Comprehension SkillsGood Analytical and Multitasking SkillsBasic computer knowledge required but should be proficient in keyboard typing skills.Good knowledge of Business Writing Skills required.Customer Service Oriented attitude with focus on soft skillsShould not be enrolled in any Full Time Educational CourseComfortable with only WFOComfortable with only Night Shifts or as per Business Requirement

Responsibilities Contact potential or existing customers to inform them about a product or service as trained by the company Enter and update customer information in the database Book orders in an accurate manner Handle grievances to preserve the companys reputation Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful informationRequirements Willing to work in night shift (8.00pm to 5.00am) Mon to Fri working days, Sat Sun weekly off High school diploma; Graduation in any stream will be a plus Age limit 20-40 years - Gender Only Male Candidates

Your RoleOur Finance is seeking to appoint a suitably qualified Client Accountant to work in our Mumbai office.Your Key Responsibilities *Review reinsurance cessions, losses, and statements of accounts to ensure its compliance with treaty terms*Register premiums, commissions and losses in the system*Respond to clients queries on all accounting matters*Manage receivables effectively to prevent overdue balances*Prepare statutory reports and respond to regulators and auditors queriesYour Profile *Degree qualified, preferably in Insurance, Accounting , Mathematics or related disciplines*5-7 years of related experience in insurance/reinsurance industry, with good working knowledge of insurance and reinsurance standards, practices and principles*Proficient in Microsoft Excel and Access to work with large volume of data and mastery of a database language such as SQL is added advantage*Ability to automate processes through programming is an added advantage*Proficient in both spoken and written English*Excellent analytical, communication and interpersonal skills*Able to achieve high-quality results in a dynamic environment*This is a one (1) year contract role.

Outbound calls to insurances for claim status and eligibility verification. Denial documentation and further action. Calling the insurance carriers based on the appointment received by the clients. Working on the outstanding claims reports/account receivable reports received from the client orgenerated from the specific client software. Calling insurance companies to get the status of the unpaid claims. Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP,Patient calling, Provider outreach program etc.) Maintain the individual daily logs. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs. Work cohesively in a team setting. Assist team members to achieve shared goals. Compliance with Medusinds Information Security Policy, client/project guidelines, business rulesand training provided, companys quality system and policies. Communication / Issue escalation to seniors if there is any in a timely manner

Credence Resource Management is into 3rd Party US Debt Collections.We are looking for a Customer Service Executive (CSE), who will be responsible to communicate with consumers of health care and telecommunication providers in the United States to collect on overdue and unpaid bills.As a Collection Specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment on behalf of the client*PROCESS:* US Debt Collections Process*POSITION:* Customer Service Executive*LOCATION:* Kharadi, Pune*BENEFITS OF WORKING WITH CRM:* Unlimited Incentives Free Transport - Home Pickup & Drop 8Hrs Shift - Including Breaks Fixed Shifts - Night Attractive Floor Incentives Insurance Coverage - Medical, Accident & Term Life Policy Quick IJP for TL/QA/Trainer within 6Months (For Experienced Candidate) Quick Growth Opportunities within a year (For Fresher)*REQUIREMENT:* Freshers with Excellent Communication skills and a Brilliant Attitude. Candidates with at least 1 year experience in an International voice based call center. Candidates with experience in Collections or Mortgage services will have an advantage. Excellent English verbal skills required Graduate & Undergraduate both can apply.

Department: Finance/Accounts ReceivableLocation : Bhayander WestKey Responsibilities:* Manage and maintain accurate records of customer accounts, invoices, and payments.* Monitor and track overdue payments, identify discrepancies, and resolve billing issues.* Communicate with customers via phone, email, or mail to request payments and resolve disputes.* Negotiate payment plans and settlements with customers.* Update customer information and account status in the database.* Collaborate with sales and customer service teams to resolve customer complaints.* Meet or exceed monthly collection targets.* Analyze accounts and identify trends to recommend process improvements.* Comply with company policies, industry regulations, and legal requirementContact: HR Rekha 9307278559

US calling outbound lead generation process.

International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!

US customer service voice process50k joining bonusLocation: VikhroliWork from OfficeSalary - 4.5LPA (33k - 35k in hand)( HSC or Grad with min 1 - 3+ years of exp into bpo).5 days working, Any 2 offsalary: 16k to 17k inhand graduate freshers onlyUS shiftsHome Pick DropWestern - CST To Mira RoadHarbour - CST To NerulCentral - CST To Kalyan

Hiring!!! Hiring!! Hiring!!!**** Verification Process for US Customer Service**** Pay for new hires ranges from15,000 to 19,000 Unlimited Incentive Plan Free transportation or Earn Travel Allowance One Time Meal Fixed US shifts * 6:00 PM to 3:00 AM and 8:00 PM to 5:00 AM Nine-hour shifts with one hour break Qualifications for the position: * This job requires you to work US shifts scheduled between 8:00 pm and 5:00 am or 6 PM to 3 AM. * *Good communication in English is required. * Saturday and Sunday are off* *New hires are welcome to apply. * Anyone undergraduate or graduate may apply.

Hi,We are #hiring for Accenture with the payroll of Adecco for #international voice process Qualification: Graduation/ undergraduateExperience : 0 to 3 yearsLocation : Bangalore Mode : Work from officeSalary : 3 LPA TO 4.8 LPA CTCShift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)Interview Rounds:Versant test (require min 58 score)Communication DiscussionOperations roundOverall, Purpose of Job* Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.* Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Strive and achieve SLA target and business outcome indicators defined by the clientJob Responsibilities / Authorities* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes* Walk customers/ Provide navigational support on self-service portal* Ensure security verification are carried out per company policies and procedures and is lines with the GDPR guidelines* Place outbound calls to customers when required in line with Client / Company guidelines* Work productively whilst maintaining exceptional call/data quality standards in line with targets* Contribute to the team through open and regular communication with peers / supervisors* Adhere to all company or departmental policies and procedures (personnel and operational)* Keep the process repositories like DTPs, Knowledge base, SharePoint updated with the current process* Maintain regular and punctual attendance in line with company policies and procedures* Minimize customer complaints and escalations by providing exceptional service and call controlKnowledge & Skill Requirement* Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer* Good technical aptitude with an ability to learn quickly* Excellent verbal and written communication skills Experience Profile* Prior international BPO work experience preferred* Freshers acceptableInterested candidate call me -8296576618

International BPO - Voice Process (US collections process) Position Title - Executive - Customer Service Location Kharadi, Pune Highlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop] Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantage About the Company Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2000+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!

Greetings!!We are hiring for the Customer Service role.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. HSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.