US Process Job Vacancies in Mumbai

Name of the Role International Sales Development RepresentativeRole Definition The Sales Representative (International) is responsible for the full sales cyclefrom initiating contact and qualifying leads (MQLs/SQLs) using the BANT framework to closing deals through product demos and negotiation. The role emphasizes consistent lead engagement, CRM management, sales ownership, and seamless collaboration with internal teams to meet defined performance targets. After closing the sale, the representative must ensure a smooth transition and handover to the Account Manager for ongoing relationship and account management.Key Responsibilities / Deliverable Drive complete sales cycle: Outreach, Qualification, Demo Scheduling, and Deal Closure. Achieve minimum X SQL conversions daily using calling & email. Ensure timely follow-ups and demo scheduling based on lead requirements. Handle CRM responsibilities including updates, notes, and activity logs. Provide daily and weekly reporting to management on sales pipeline and performance. Ensure seamless handover to the Account Manager after successful deal closure.Tasks & Activities Conduct minimum of 100 connected calls daily to engage and qualify leads. Qualify leads strictly using BANT criteria to ensure quality SQLs. Schedule and conduct product demos, taking ownership of the opportunity until closure. Update lead statuses, notes, tasks, and communications in CRM after every interaction. Respond to email queries and nurture them into SQLs. Research leads in CRM thoroughly before outreach. Send timely follow-up emails post-call or interaction. Be the point of continuity in client conversations: from outreach to handover. Participate in meetings and perform smooth transitions from SQL to Closure. Upon successful deal closure, coordinate with the Account Manager and ensure detailed handover of client expectations and CRM data. Maintain collaboration with lead generation & QA teams. Record and report daily calling and lead conversion activities to managers. Incorporate QA feedback to improve pitch quality and conversion.Measurement Metrics Minimum of 100 connected callsX SQLs per day scheduled on daily basis & X revenue target on monthly basis.To achieve 95% quality score and above100% adherence to BANT criteria, and accuracy of lead status updates in CRM.Measured by lead-to-deal conversion rate and success of demo handovers and account transitions

Hiring Now Call Center Sales Agents (International Process US Shift)Location: Andheri, Mumbai (Work from Office)Company: United ConnectionsRole:Were looking for confident, target-driven Sales Agents to join our international call center team.What Youll Do:Make outbound calls to US customersPitch, persuade, and close salesHit targets and earn incentivesYou Should Have:Good English communication skillsOutbound sales / international BPO experience preferred / Freshers are welcomeWillingness to work Night Shift (US Hours)Perks:High IncentivesMondayFriday Weekends Off

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara

Your RoleOur Finance is seeking to appoint a suitably qualified Client Accountant to work in our Mumbai office.Your Key Responsibilities *Review reinsurance cessions, losses, and statements of accounts to ensure its compliance with treaty terms*Register premiums, commissions and losses in the system*Respond to clients queries on all accounting matters*Manage receivables effectively to prevent overdue balances*Prepare statutory reports and respond to regulators and auditors queriesYour Profile *Degree qualified, preferably in Insurance, Accounting , Mathematics or related disciplines*5-7 years of related experience in insurance/reinsurance industry, with good working knowledge of insurance and reinsurance standards, practices and principles*Proficient in Microsoft Excel and Access to work with large volume of data and mastery of a database language such as SQL is added advantage*Ability to automate processes through programming is an added advantage*Proficient in both spoken and written English*Excellent analytical, communication and interpersonal skills*Able to achieve high-quality results in a dynamic environment*This is a one (1) year contract role.

Outbound calls to insurances for claim status and eligibility verification. Denial documentation and further action. Calling the insurance carriers based on the appointment received by the clients. Working on the outstanding claims reports/account receivable reports received from the client orgenerated from the specific client software. Calling insurance companies to get the status of the unpaid claims. Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP,Patient calling, Provider outreach program etc.) Maintain the individual daily logs. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs. Work cohesively in a team setting. Assist team members to achieve shared goals. Compliance with Medusinds Information Security Policy, client/project guidelines, business rulesand training provided, companys quality system and policies. Communication / Issue escalation to seniors if there is any in a timely manner

Department: Finance/Accounts ReceivableLocation : Bhayander WestKey Responsibilities:* Manage and maintain accurate records of customer accounts, invoices, and payments.* Monitor and track overdue payments, identify discrepancies, and resolve billing issues.* Communicate with customers via phone, email, or mail to request payments and resolve disputes.* Negotiate payment plans and settlements with customers.* Update customer information and account status in the database.* Collaborate with sales and customer service teams to resolve customer complaints.* Meet or exceed monthly collection targets.* Analyze accounts and identify trends to recommend process improvements.* Comply with company policies, industry regulations, and legal requirementContact: HR Rekha 9307278559

US customer service voice process50k joining bonusLocation: VikhroliWork from OfficeSalary - 4.5LPA (33k - 35k in hand)( HSC or Grad with min 1 - 3+ years of exp into bpo).5 days working, Any 2 offsalary: 16k to 17k inhand graduate freshers onlyUS shiftsHome Pick DropWestern - CST To Mira RoadHarbour - CST To NerulCentral - CST To Kalyan

Hiring for US Healthcare Chat process -Thane location - Work from officeRounds : HR-Writex-Ops- TypingQuality: C2 Requirements:Hsc + 6 months expGrad FresherComms skill - Excellent Salary - Upto 23k in handShifts: 24*7 rotational shifts (strictly follow IBU boundaries)Week offs: 5 days of working. Any 2 Rotational week offs

UK/US Voice Process Customer ServiceGood Communication Skills Required (English)5 Days WorkingSaturday & Sunday WeekoffPickup and Drop FacilityTravelling Allowance + Attendance AllowanceLocation - Chandivali Andheri East

Please find below the detailed job description for your reference.Job Location: VIKHROLI, MUMBAIJob Description:Job description: International Voice ProcessResponsibilities: In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. Candidate expected interactions are within Candidate team and direct supervisor. Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work. Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders. Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required. Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work

Hiring For Technical Sales Agents For US Inbound Calls for work from home* Must have Good Communication skills .* Must have a Good Computer , WiFi And a Good Headset .* Upto Rs 45K + Incentives .* Also in need of a Technician .* Work From Home Process.Job Types: Full-time, Regular / PermanentSalary: 25,000.00 - 45,000.00 per monthBenefits:Work from homeSchedule:Monday to FridayNight shiftUS shift

Greetings from Joulestowatts!!!We are hiring for International voice process for TOP MNC company@ Vikhroli, Mumbai.Interview rounds CX Screening >> Versant (58 & above) >> CD >> OpsLocation - Return to office (work from office mandatory) therefore Mumbai/Bangalore based candidates ONLY.Shift time - UK Shifts & Working days - Rotational work week (Should be flexible to work for 6 day a week as per business requirement)Fully vaccinatedEducation - Graduates & Undergraduates ( with International Voice Exp ) Flexible to switch activities and roles internally within process and within the deal/project.Job description: International Voice ProcessResponsibilities:Should solve routine problems, largely through precedent and referral to general guidelines.Should interactions are within Candidate team and direct supervisorWill be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate workNeed to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholdersRequired to help in the overall team's workload by managing Candidate deliverables and help the teamWill be an individual contributor as a part of a team, with a predetermined focused scope of workCheck List1.Should be flexible to work in rotational & night shifts2.Both ways(Pick and drop) free cab facilities will be provided. 3.Willing to Work from the office and C2H roles.4.Candidate Should have all The Educational Documents ( 10th marks sheet , 12th marks sheet ,Graduation all Semester Marks Cards along With Board Certificate , 5.Should have Pan Card And Aadhar Card( Must be matching with educational documents)

Greetings from I2C URGENT OPENING FOR CRE FOR TELESALES ROLE (NIGHT SHIFT US process) This role includes calling and up selling. The person should be fluent in English communication Added advantage if worked in international BPO Experienced to dial our in house campaigns Candidates with sales background would be preferable Experienced candidates with ESCO // Mortgage // Credit card processing experience would be preferableExp: 0 -2 yrs Education: HSC5 working days ( Monday to Friday)Fixed salary + incentives + travel allowance + food allowanceNight shifts Mon Fri (9 hrs shift) Sat Sunday off1st shift: 7.30pm 4.30am & 2nd shift: 8.30pm 5.30amLocation: Sakinaka, Andheri (E)

6.20 Lkhs for Graduate BAND 25.20 Lkhs For Undergraduate BAND 1Work from officeBANKING Customer ServiceRotational Shifts (5 Days Working)U.S BANKING VOICE PROCESSWork Location : MALADEligibility : -Graduates with 9 months International BPO Voice Experience / Undergrads with 18 months International BPO Voice ExperienceExcellent Communication is mustExperience Letters are mandatory from all the Organizations

collection process, freshers and experienced both can apply, BPO customer service,sales, retention,collection experience can also apply

1. Excellent verbal and written communication in English is must2. Should have basic knowledge on ITIL process and international Client handling over the phone and email3. Meet established service level metrics for call response, technical support and customer service4. Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications5. Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution6. Follow and complete IT Service desk opening and closing checklists7. Research and update knowledge base for solutions that can be used to provide first call or contact resolution8. Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting9. Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(Its an optional) to troubleshoot and resolve end-users laptops, desktops.10. Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner11. Candidates should be open to work in 24*7 shifts environment

Greetings from INTELLI CAREER ,We are hiring for INTERNATIONAL Non-Technical/Technical Voice & Chat Process. Location: Mumbai & PuneEligibility: UnderGraduate / Graduate / Post Graduate Both Freshers & Experienced can Apply. (Minimum 6 months to 1 year of Experience is required if Experienced) Skills: Excellent Communications Salary: For Fresher upto 17k/month For Experienced - upto 33k/month (Performance based incentives will be provided) Shifts: 24/7 Rotational Shifts (Night Shift) 5 Days Working / 2 days Rotational Offs Cab facility will be provided.Interested Candidates can share their CV here

Job Description for Customer Care Executive for Golden Chemist: 01. B.SC Pharma & M.SC Pharma Preferred. Primary Pharmacy phone coverage answering calls and handling to resolution. Answer assertion benefit questions from callers on both group and individual pharmacy products. 02. Providing client service and timely responses to customers via phone, online chat, and email.03. Guide and educate customers on their prescription benefits, use of plan, formulary, premiums and status of orders and claims or inquiries.04. Make outbound calls to customers on prescription orders and payment issues.05. Performs related duties: a. Reviews, updates and become familiar with new and revised benefit information, drug information or claim processing procedures.b. Be familiar with drug names and recognize new drugs as they are released and added to the ODS drug list.c. Resolve and record complaints, coverage determinations, appeals, and inquiries.d. Provide timely follow up and return calls when these are required.e. Answer calls within service level time.06. Ability to meet all CMS (Centre of Medicare & Medicaid Services) guidelines/deadlines as it pertains to Pharmacy benefits management.07. Performs special projects as assigned by Supervisor or Team Leader.08. Maintain the individual daily logs.09. Communication / Issue escalation to seniors if there is any in a timely manner.10. Excellent verbal and written communication skills and ability to interact professionally, patiently, and courteously with customers over the phone.11. Ability to work well under pressure with frequent interruptions and shifting priorities.12. Maintain confidentiality and project a professional business presence and appearance.13. Demonstrated ability to handle difficult, angry calls and benefits issues with little assistance.14. Ability to come to work on time and on a daily basis.

Lead Generation Process for software products / Health Care Productsshift time (Any 9hrs) 2 week Off Rotational Salary 15K to 25K Must have UK or US Sales process experienceCom skill : Excellent English communication skill onlyTraveling allows will not provide