US Process Job Vacancies in Bangalore

We are looking for a motivated Sales Associate to join our team in Bangalore. This full-time position is ideal for individuals with a passion for sales and customer service. **Key Responsibilities:**- **Customer Engagement:** Interact with customers to understand their needs and preferences, ensuring a positive shopping experience. This involves actively listening and providing tailored solutions.- **Product Knowledge:** Gain a deep understanding of our products to effectively communicate features and benefits to customers. This helps in building trust and encouraging sales.- **Sales Transactions:** Assist customers with their purchases, including processing payments and handling returns or exchanges, to ensure smooth and efficient transactions.- **Inventory Management:** Help maintain organized product displays and stock levels. This includes restocking shelves and reporting low inventory to the management to keep products available for customers.- **Promotions and Discounts:** Inform customers about ongoing promotions and discounts, encouraging them to take advantage of offers while enhancing sales performance.**Required Skills and Expectations:**Applicants should have completed at least their 10th grade education. We value enthusiasm and a willingness to learn, so no prior experience is necessary. Strong communication skills are essential for effective interaction with customers. Candidates must be able to work in a team environment and be adaptable to changing sales strategies. A positive attitude and a commitment to providing excellent customer service are crucial for success in this role.

We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.

Key Responsibilities:1. Identify Potential Clients: Research and identify potential clients in the target market to establish new business relationships.2. Cold Calling and Emailing: Reach out to potential clients through cold calling and emailing to pitch products or services.3. Client Meetings: Schedule and conduct meetings with clients to understand their needs and present solutions.4. Negotiate Contracts: Negotiate terms and conditions of contracts with clients to close deals and increase revenue.5. Market Research: Conduct market research to stay updated on industry trends and competitor activities.Required Skills and Expectations:1. Excellent Communication Skills: Ability to communicate effectively with clients and colleagues.2. Sales Acumen: Understanding of sales techniques and strategies to drive revenue growth.3. Relationship Building: Capability to build and maintain relationships with clients for long-term partnerships.4. Goal-Oriented: Motivated to achieve sales targets and contribute to the company's growth.5. Adaptability: Ability to adapt to changing market conditions and client requirements.

Mandatory Skills:Strong experience in International Voice Process (specifically US regions)Excellent communication skills both verbal and writtenOpen to candidates from any background/domain Job Summary:The Analyst will serve as the first point of contact for associates (including managers) and non-associates reaching out to the HR Service Center.Key Responsibilities:Respond to general queries related to HR, Payroll policies, and portal navigationRefer to the online knowledge base for accurate information and guidancePerform administrative tasks supporting service center operationsUse a case management tool to track and manage service requestsEscalate or transfer cases to other service center teams when required

Chat Support Executive with min 1.6 yrs to max 4 yrs experience required for a well known US Healthcare BPO located at Electronic City, Bangalore. Salary is 3.5 lacs per annum and 5 days working.

We are looking for 10 US HEALTH CARE Posts in Bangalore, Hyderabad, Bhubaneswar, Visakhapatnam, Chennai, with deep knowledge in Healthcare, ANM, Healthcare Process and Required Educational Qualification is : Secondary School, B.Com What's App me9493236090

Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 32 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Salman AhmedNote: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

Job description: Review medical records and follow stringent protocols to determine whether patients meet the standards for insurance reimbursement. Clinical review for medical necessity of identified claims. Documentation of clinical rationale supporting findings of the review. Apply clinical judgment, honed over years in acute care settings, to make responsible decisions that promote appropriate records review and applications usage while keeping resources available to those most in need. Review and validate all information pertaining to the claim. Comply with procedures, regulations, and rules in maintaining medical records. Interacts on a continuous basis with other departments by directing activities towards positive outcomes Desired Skill Set : Must be willing to work in US rotational shift Must be willing to work from Office MS office Typing skills, computer skills Good communication in English Good analytical skills To Apply - Asthha - 6367203420/ asthha@jobsflix.in

> Only graduates with 10+2+3 years of education> International Voice Process> Good communication skills> Immediate joinerNote: > Its a complete work from office role with night shift> Free two way cab > ESI & PF Benefits> 5 days of working

hi ,we are hiring for Ar caller, senior Ar caller ,1 to 5 years experience immediate joiner only who are interested send your resume below email globaledge02@gmail.comsavitha 9980733629

We are looking for a senior level business development strategist to implement new salestechniques related to all industries in the North American market.Major Tasks Include:Forecast existing business and identify new business opportunities; building-up sales pipelineShould be very good in identifying and getting as many Sales Leads as possibleResearch, pursue, and develop new, long term business relationshipsProactively schedule calls with prospective clients via phone and email (including cold calling)Mandatory Requirement:Unmatched ability to establish credibility with senior-level executivesMust also have good negotiation skill and very good interpersonal skill4-10 years of work experience in IT Sales/SaaS/Ed-Tech, ideally with exposure to North AmericanMarketHunter profile to generate Customer-LeadsExperience with international BPO/Call Center/Voice process would be an added advantageNeeds to negotiate or renegotiate on the prices over a telephonic conversation or by dropping anemailMust be able to work in the NIGHT SHIFT (fixed, Monday to Friday working)Education: 12th STD/Graduation (any degree)Necessary Skills:Excellent team handling skills generating more revenueShould be totally focused on getting the targets acquiredPrior experience of working for the US MarketMode of work: WORK FROM OFFICEBenefits:Health insuranceFixed shiftOnly 5 days workingAge limit: 35 maximum, MALE candidates preferredSHIFT:US Shift/Night ShiftTiming: 7:00pm to 4:00am, Monday to FridayWeek Offs: Saturday and Sunday fixedSupplemental pay types:Commission payPerformance bonus

Hiring For Technical Sales Agents For US Inbound Calls for work from home* Must have Good Communication skills .* Must have a Good Computer , WiFi And a Good Headset .* Upto Rs 45K + Incentives .* Also in need of a Technician .* Work From Home Process.Job Types: Full-time, Regular / PermanentSalary: 25,000.00 - 45,000.00 per monthBenefits:Work from homeSchedule:Monday to FridayNight shiftUS shift

Hiring for International Voice Process/Non Voice Process - Gaming Email SupportWe are Hiring!!!Greetings from IntouchCXFresher's & Experience Candidates can Apply.Interested candidates can contact the HR Directly!FRESHERS' and EXPERIENCED(any BPO experience) (Email / Chat support)For Voice process(min 6 months experience in international voice)Qualification : 10+2 or Diploma or GraduateSalary Fresher : 15k Take Home + 6k Performance based IncentiveExperience : upto 30k + 6k Performance based Incentive5 days working, 2 days off2 way Cab, Free Food FacilityContact Person: HR Meghana R AminVenue: 24-7 Intouch, No. 92/1B, Konappana Agrahara, Electronics City Phase 1, Bangalore, India - 560 100Landmark - Adjacent to Kaveri Hospital.Interview Timing - 10:00AM - 4:00PMInterview Days : Monday To Friday.Documents to be carriedUpdated ResumeAadhaar Card / PAN Card

Greetings from Joulestowatts!!!We are hiring for International voice process for TOP MNC company@ Vikhroli, Mumbai.Interview rounds CX Screening >> Versant (58 & above) >> CD >> OpsLocation - Return to office (work from office mandatory) therefore Mumbai/Bangalore based candidates ONLY.Shift time - UK Shifts & Working days - Rotational work week (Should be flexible to work for 6 day a week as per business requirement)Fully vaccinatedEducation - Graduates & Undergraduates ( with International Voice Exp ) Flexible to switch activities and roles internally within process and within the deal/project.Job description: International Voice ProcessResponsibilities:Should solve routine problems, largely through precedent and referral to general guidelines.Should interactions are within Candidate team and direct supervisorWill be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate workNeed to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholdersRequired to help in the overall team's workload by managing Candidate deliverables and help the teamWill be an individual contributor as a part of a team, with a predetermined focused scope of workCheck List1.Should be flexible to work in rotational & night shifts2.Both ways(Pick and drop) free cab facilities will be provided. 3.Willing to Work from the office and C2H roles.4.Candidate Should have all The Educational Documents ( 10th marks sheet , 12th marks sheet ,Graduation all Semester Marks Cards along With Board Certificate , 5.Should have Pan Card And Aadhar Card( Must be matching with educational documents)

1) Candidates should be able to handle inbound and outbound calls.2) Candidates will be working on US process3) Shift timings will be from 9 pm to 6 am4) Candidates must have 6 months experience in calling.5) Freshers are also welcome6) Male candidates only7) Immediate joining8) Completely work from office9) PUC or any Graduate10) Candidates must have good communication, Convincing skills and international telemarketing skills11) Candidates must be fluent in English

US Outbound Survey CampaignRequired Customer Survey Executives for our US outbound process in Bengaluru Branch.Type of Work: TelecallingShift: Night ShiftTiming: 6:30 PM - 5:30 AM10 Hour Shift, 1 hour BreakSalary: 16000 - 30000 / MonthAnnual CTC- 200000 - 400000 per annumCompany: Manfred Infotech Pvt Ltd29, MCHS Colony (Ashirwad Building), BTM 2nd Stage, Bengaluru, 560076

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chatunderstand issues and to solve customer issuesBasic MS ,Excel,MS OUTLOOK,Excellent communicationAnalytical problem solversQualificationsAt least 0- 4 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize work

We're looking for 10 to 12 candidates for two shiftsUK - 12 PM to 9 PMUS - 08 PM to 5 AM1) Excellent English Communication 2) Salary Package Up-to 30,000 Monthly 3) Freshers to 2 Years of Experience4) No Transportation Provided5) Location : Koramangala

Position: Tech Support Assoc(WFH) - US NIght Shift - Voice ProcessOnly for Males candidates- BE / BTech- Age: above 23 yrs - 30 yrs- US Voice Process Exp : 1+ years- No career gaps > 3 months -- Covid or Lockdown- Good Spoken English - error free Grammar & fluency & no MTI- Last in-hand Salary: more than 25k- 18k take home to 25k take home- Must have own Laptop Windows 10 64bit (personal) + Wifi connection- Must be okay for permanent WFH- Must have need for money- 9 hours night shift: 8pm-5am, 9pm-6am, 11pm-8am- 6 Days working, 1 week off in rotation- No ESi or EPF or Medical INsurance: All salary is in-hand- Salary date is 10th of following month- 31West Global ServicesIf interested contact me by sending your CV

Hi,We are #hiring for Accenture with the payroll of Adecco for #international voice process Qualification: Graduation/ undergraduateExperience : 0 to 3 yearsLocation : Bangalore Mode : Work from officeSalary : 3 LPA TO 4.8 LPA CTCShift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)Interview Rounds:Versant test (require min 58 score)Communication DiscussionOperations roundOverall, Purpose of Job* Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.* Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Strive and achieve SLA target and business outcome indicators defined by the clientJob Responsibilities / Authorities* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes* Walk customers/ Provide navigational support on self-service portal* Ensure security verification are carried out per company policies and procedures and is lines with the GDPR guidelines* Place outbound calls to customers when required in line with Client / Company guidelines* Work productively whilst maintaining exceptional call/data quality standards in line with targets* Contribute to the team through open and regular communication with peers / supervisors* Adhere to all company or departmental policies and procedures (personnel and operational)* Keep the process repositories like DTPs, Knowledge base, SharePoint updated with the current process* Maintain regular and punctual attendance in line with company policies and procedures* Minimize customer complaints and escalations by providing exceptional service and call controlKnowledge & Skill Requirement* Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer* Good technical aptitude with an ability to learn quickly* Excellent verbal and written communication skills Experience Profile* Prior international BPO work experience preferred* Freshers acceptableInterested candidate call me -8296576618

1.Ready to do rotational Shift2.have minimum 5 months of BPO Exp3.should know basic Hindi4.Good in English5.Fresher can also Apply