We are looking for a Token Operator to join our team in Lucknow. This entry-level position is suitable for candidates with up to 2 years of experience, including fresh graduates, and involves managing token systems in a busy environment.
Key Responsibilities:
1. **Token Management**: You will issue and manage tokens for visitors or customers, ensuring a smooth flow of service. This involves calling out token numbers and assisting customers as needed.
2. **Customer Assistance**: Providing friendly and efficient support to customers as they wait for their services. Your ability to communicate clearly and kindly will enhance their experience.
3. **Record Keeping**: Accurately maintaining records of issued tokens and customer interactions is essential. This helps in tracking attendance and ensuring transparency in service delivery.
4. **Problem Resolution**: Addressing any issues or concerns raised by customers promptly will be a part of your daily tasks. Being proactive and solution-oriented is vital.
5. **Collaboration**: Working closely with other team members and departments to ensure that operations run smoothly and effectively is key to this role.
Required Skills and Expectations:
Candidates should possess a minimum of a 12th-grade education and should be comfortable working in an office environment. Strong communication skills, particularly in Hindi and English, are necessary to interact with customers effectively. A positive attitude, flexibility, and a willingness to learn are important for success in this role. The ideal candidate will be dependable and able to manage time effectively in a busy setting.
Experience
0 - 2 Years
No. of Openings
894
Education
12th Pass
Role
Token Operator
Industry Type
Advertising / MR / PR / Events
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab