As an Airport Ticketing Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary responsibility will be to assist travelers with ticketing and check-in processes.
Key Responsibilities:
- **Ticket Booking and Issuance:** You will help passengers book their flights and issue tickets, ensuring all details are accurate and complete.
- **Check-in Procedures:** You will assist travelers during the check-in process, verifying their identity, luggage, and ensuring they have the necessary travel documents.
- **Customer Assistance:** You will provide excellent customer service, answering questions related to flights, baggage policies, and any other travel-related inquiries.
- **Problem Resolution:** If passengers encounter issues or delays, you will help resolve concerns quickly and efficiently to maintain customer satisfaction.
- **Sales Promotion:** You may also promote special offers and additional services to travelers, enhancing their overall experience and generating potential sales.
- **Record Keeping:** You will maintain accurate records of ticket sales and customer interactions for reporting and future reference.
Required Skills and Expectations:
- **Communication Skills:** Strong verbal communication skills are essential for interacting with passengers and providing clear information.
- **Attention to Detail:** You need to ensure all booking and ticket information is correct, as inaccuracies can lead to significant issues.
- **Customer Service Orientation:** A friendly demeanor and willingness to assist customers are critical to enhance their travel experiences.
- **Basic Computer Skills:** Familiarity with computers and basic software is necessary for managing bookings and records efficiently.
- **Teamwork:** Ability to work well with your colleagues in a fast-paced environment is important for effective operations.
This is a full-time office-based position, and candidates should have completed at least their 10th grade. Freshers are welcome to apply!
Experience
Fresher
No. of Openings
58
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
KOLKATA