Freshers For Air Ticketing Agent - Bhubaneswar

As an Air Ticketing Agent, you play a crucial role in assisting customers with their travel needs. Your primary focus will be on ticket sales and customer service in the airline industry.

**Key Responsibilities:**

- **Ticket Sales:** Manage the ticketing process for customers, ensuring accurate booking of flights based on their requirements.

- **Customer Assistance:** Provide support and guidance to customers regarding flight schedules, pricing, and travel documents.

- **Reservation Management:** Handle ticket modifications, cancellations, and rebookings while following company policies and procedures.

- **Payment Processing:** Process payments for ticket purchases and issue receipts, ensuring secure and accurate financial transactions.

- **Communication Skills:** Clearly convey information to clients and respond to their queries promptly, maintaining professionalism at all times.

**Required Skills and Expectations:**

- **Basic Educational Qualification:** A minimum of a 10th-grade education is required.

- **Communication Skills:** Strong verbal communication skills are essential to interact effectively with customers and team members.

- **Attention to Detail:** Accuracy in booking tickets and handling reservations is crucial to avoid errors and customer dissatisfaction.

- **Problem-Solving Ability:** Capable of addressing and resolving customer issues related to travel in a timely manner.

- **Adaptability:** Willingness to work in a fast-paced environment and adapt to changing scenarios in the airline industry.

- **Customer Service Orientation:** A friendly and helpful attitude is important to ensure a positive experience for all customers.

• Experience

  0 - 1 Years

• No. of Openings

  43

• Education

  10th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  KOLKATA