Job Description

As an Airport Ticketing Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your main responsibilities will include:

- **Issuing Tickets**: You will be responsible for selling and issuing tickets to travelers, ensuring all necessary details are accurate.

- **Providing Information**: You will assist passengers by providing information about flight schedules, destinations, and airline services.

- **Handling Reservations**: Your duties will include making and managing flight reservations for customers as per their travel needs.

- **Check-in Assistance**: You will support passengers during the check-in process, helping them with baggage check, seat selection, and boarding passes.

- **Resolving Issues**: You will address customers’ queries and resolve issues related to booking changes, cancellations, or delays.

- **Maintaining Records**: Ensuring that accurate records of ticket sales and passenger information are maintained is essential for your role.

To be successful in this position, the following skills and qualifications are important:

- **Communication Skills**: You should possess excellent verbal and written communication skills to interact with customers effectively.

- **Customer Service Orientation**: Providing high-quality customer service is key, as you will handle inquiries and assist travelers with various needs.

- **Attention to Detail**: You must pay attention to details to ensure accuracy in ticketing and customer information.

- **Teamwork**: Being able to work cooperatively with colleagues in a fast-paced environment is essential.

- **Basic Computer Skills**: Familiarity with computer systems and software related to ticketing and reservations is beneficial.

This is a full-time position based in an office in Kolkata, suitable for individuals with a minimum educational qualification of 12th pass, with or without prior experience.
  • Experience

    0 - 1 Years

  • No. of Openings

    29

  • Education

    12th Pass

  • Role

    Airport Ticketing Agent

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    kolkata

About Aviindia Institute of Aviation and Hospitality Management

We are a trusted aviation and hospitality training institute dedicated to helping students build practical skills and professional confidence. Our focus is on quality training, honest guidance, and career awarenessso students and parents can make informed decisions.
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