Hiring Fresher - Air Ticketing Agent - Patna

Fly Careers

0 - 1 Years
110 Openings
2.8 - 7.5 Lac/Yr
Posted today
Face-to-Face interview
Patna

Key Skills

Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM

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Job Description

We are seeking a dedicated Air Ticketing Agent in Kolkata who will assist customers in booking flights and managing their travel needs. This role is ideal for individuals looking to start their career in the travel industry.

Key responsibilities include:

1. **Customer Assistance**: Interact with customers to understand their travel requirements and provide suitable flight options based on their preferences and budget.

2. **Ticket Booking**: Process flight bookings accurately and efficiently using our ticketing system, ensuring that all details are correct before finalizing the transaction.

3. **Flight Information**: Provide customers with up-to-date information on flight schedules, availability, and fares, while answering any travel-related queries they may have.

4. **Payment Processing**: Handle payment transactions securely and ensure that all receipts and confirmations are issued to customers promptly.

5. **Problem Resolution**: Address any issues or changes in travel plans, such as cancellations or rescheduling, while maintaining calm and professionalism under pressure.

Required skills and expectations include:

- Effective communication skills to engage with customers clearly and courteously.

- Basic knowledge of ticketing software and systems, with a willingness to learn.

- Strong attention to detail to minimize errors during bookings and transactions.

- A customer-focused mindset with an eagerness to meet client needs and expectations.

- Ability to work in a team environment and adapt to changing situations in a fast-paced setting.

This full-time position requires a 10th-grade education and welcomes candidates with 0 to 1 year of experience.