Reservation Executive Jobs

We are looking for a friendly and enthusiastic Airport Information Desk Executive to assist travelers at the Kolkata airport. This full-time role is ideal for freshers who have completed their 10th grade and are eager to provide excellent customer service.Key Responsibilities:1. **Welcome and Assist Passengers**: Greet travelers as they arrive at the airport and help them with inquiries related to flights, terminals, and services available.2. **Provide Information**: Answer questions about flight schedules, check-in procedures, and airport facilities, ensuring travelers receive accurate and timely information.3. **Handle Complaints**: Address passenger concerns or complaints with empathy and professionalism, helping to resolve issues as quickly as possible.4. **Coordinate with Airlines**: Work closely with airline staff to relay information about delays, cancellations, or changes in flight status.5. **Maintain Communication**: Keep travelers informed about important announcements or developments within the airport, ensuring they feel supported throughout their journey.Required Skills and Expectations:Candidates should have excellent verbal communication skills and a friendly demeanor, allowing them to connect easily with travelers. The ability to work in a fast-paced environment and handle stressful situations calmly is essential. Attention to detail and strong problem-solving skills are crucial, as is a commitment to providing high-quality service. Candidates must be approachable, flexible, and willing to work varied shifts, including weekends and holidays, to meet the demands of a busy airport environment.

We are looking for a skilled Reservation Executive to join our team in Kolkata. The ideal candidate should have 3 to 5 years of experience in a similar role and hold a degree in B.A, B.C.A, or B.Com. The position requires a female candidate who is comfortable working full-time in an office environment.**Key Responsibilities:**- **Managing Reservations:** Handle all booking requests from clients, ensuring accuracy and efficiency in processing their needs.- **Customer Service:** Provide exceptional support to clients by answering inquiries and resolving issues related to reservations quickly and effectively.- **Data Entry and Management:** Maintain accurate records of bookings and cancellations in the reservation system to ensure reliable tracking and reporting.- **Coordination with Other Departments:** Work closely with sales and operations teams to ensure seamless service delivery and to handle special requests.- **Reporting:** Generate and analyze reports related to reservations and customer feedback to support decision-making processes.**Required Skills and Expectations:**The successful candidate should possess excellent communication skills, both verbal and written, to interact effectively with clients and team members. Strong organizational skills are necessary to manage multiple bookings and deadlines efficiently. Proficiency in reservation software and Microsoft Office is essential. The candidate should also demonstrate a customer-focused attitude with problem-solving skills to handle challenges as they arise. A proactive approach and attention to detail are crucial for success in this role.

Responsibilities of the Candidate:Handle customer inquiries through calls, emails, and direct interactions.Process and manage holiday package reservations efficiently.Provide accurate information regarding travel packages, resort availability, and booking details.Deliver excellent customer service and ensure customer satisfaction.Coordinate with internal departments to manage reservations and customer requests.Support sales activities by promoting holiday memberships and travel packages.Maintain customer records and update CRM systems regularly.Resolve customer concerns and provide timely solutions.Build and maintain long-term relationships with clients.

Min 2 years of experience in Ticketing Should be IATA certified Having knowledge in GDS & NDC Should be able to speak Malayalam, English ( knowing Tamil, Hindi is an added advantage ) Job Type: Full-time

We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- **Client Engagement:** Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- **Travel Planning:** Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- **Sales Management:** Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- **Booking Coordination:** Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- **Customer Support:** Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.

We are looking for an enthusiastic Airport Information Desk Executive to provide excellent customer service at our Kolkata airport location. This entry-level position is ideal for freshers who are eager to work in a dynamic environment.As an Airport Information Desk Executive, your key responsibilities will include greeting passengers and providing accurate information regarding flight schedules, baggage claims, and airport facilities. You will assist travelers with directions and any inquiries they may have, ensuring they feel welcomed and supported during their time at the airport.You will also be responsible for managing communication with airport staff and airlines to relay important information and updates to passengers. Additionally, you will help maintain a clean and organized information desk area, promoting a professional image.To succeed in this role, you should possess strong communication skills and a friendly demeanor. A good understanding of basic customer service principles is essential, along with the ability to remain calm under pressure. Flexibility in working hours is also expected, as airport operations run 24/7.Candidates should have completed at least a 10th-grade education and be open to learning new skills. An interest in the travel industry will be an advantage. A proactive approach to problem-solving and the ability to work well in a team will contribute to your success in this role.

As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.

Reservation ExecutiveMinimum 0-1 Year + in Hospitality and Reservation

We are seeking a dedicated Ticket Support Executive to join our team in Ranchi. This entry-level position is ideal for recent graduates or individuals with up to one year of experience in customer service. The role involves assisting customers with their inquiries and ensuring a smooth ticket resolution process.Key Responsibilities:1. **Customer Assistance**: Respond promptly to customer inquiries via ticketing systems, ensuring clear communication and understanding of their needs.2. **Issue Resolution**: Investigate and resolve technical issues raised by customers, coordinating with relevant teams as necessary to provide effective solutions.3. **Documentation**: Maintain accurate records of customer interactions and support tickets, updating information as needed to reflect progress and resolutions.4. **Feedback Collection**: Gather customer feedback on the support process and suggest improvements to enhance the overall customer experience.5. **Team Collaboration**: Work closely with other team members to share knowledge, improve processes, and ensure consistent support delivery.Required Skills and Expectations:Candidates should have completed their 12th grade education and possess strong communication skills. An ability to troubleshoot basic issues and a willingness to learn new systems are essential. A good understanding of customer service principles will be beneficial. We expect a positive attitude, attention to detail, and a commitment to helping customers. The ideal candidate should be able to work efficiently in an office environment, embracing collaboration and teamwork.

Air Executive Officer Duty DescriptionThe duties and responsibilities of an air executive officer in an airline context include overseeing the strategic direction of the airline, making high-level decisions, and ensuring operational excellence. They work closely with other top executives and the board of directors to establish policies and business objectives. Executive officers have the final decision-making power and often participate in the development and implementation of strategic plans, marketing strategies, and significant business decisions. They also represent the airline in negotiations with customers, suppliers, government officials, and other key contacts to secure the airline's position. Additionally, executive officers must ensure the airline is continually growing, profitable, and moving towards achieving its mission and long-term goals.

To allot the vehicle to the the clients/customers. To instruct the drivers along with the vehicles. To track the documents, when it will be expired. To coordinate with the clients and also after the duty asked him for the feedback about the services. Also to make the billing of the trips. To take the routing from the drivers on daily basis. To know how to track the vehicle from GPS tracker App. How much fuel consumed & how much mileage the vehicle gives, etc all works need to do.

We are looking for a Front Office Executive to manage front desk operations during the night shift or rotational shifts. The ideal candidate should be presentable, courteous, and capable of handling guest interactions, reservations, and basic operational coordination with efficiency and professionalism.Key ResponsibilitiesHandle guest check-in and check-out procedures smoothlyManage night audit activities and daily closing reports (for night shift)Attend to guest queries, requests, and complaints promptlyHandle walk-in guests, phone calls, and online bookingsCoordinate with housekeeping, maintenance, and security teamsMaintain front desk records, billing, and payment collectionEnsure accurate guest data entry and shift handover reportingUphold hotel standards, policies, and service quality at all times.Shift DetailsPrimary: Night ShiftAlternative: Rotational shifts (Day/Night) as per rosterWillingness to work weekends and holidays is requiredEligibility & RequirementsGraduate or Diploma in Hotel Management (preferred)13 years of experience in hotel front office operations (freshers may apply if trained)Good communication skills in English and HindiBasic knowledge of PMS / hotel softwarePresentable personality with a guest-first attitudeAbility to handle responsibilities independently during night shiftsWhat We OfferCompetitive salary (as per experience)Professional work environmentGrowth opportunities within hospitality operationsStable and structured shift systemHow to ApplyInterested candidates may share their CV at [hr.silvotel@bizzgrowhotels.com/ 8484899602]Subject line: Application for Front Office Executive

Book, Change, or Cancel Flight Tickets.provide Information On Fares and Schedules.

A reservation agent specializes in providing guests the most convenient and enjoyable experience they can have by upgrading guest rooms and accommodations, recommending nearby locations and events, booking dining and entertainment and reserving other services for guests.

As an Airport Information Desk Executive, you will play a crucial role in enhancing the travel experience for passengers. Your primary responsibilities will include:- **Welcoming Passengers**: Greet travelers warmly as they arrive at the airport, ensuring they feel welcomed and supported.- **Providing Information**: Answer queries related to flight schedules, airport facilities, and services to guide passengers efficiently.- **Assisting with Directions**: Offer clear directions to various airport amenities such as check-in counters, lounges, and boarding gates.- **Handling Complaints**: Listen to and address passenger concerns or complaints with patience and professionalism, ensuring effective resolutions.- **Coordinating with Staff**: Collaborate with airport staff to facilitate smooth operations and assist in emergencies or other special situations.- **Maintaining Information Accuracy**: Keep up-to-date with flight changes, delays, and airport regulations to provide accurate information to travelers.Candidates applying for this position should possess strong communication skills to effectively interact with passengers of diverse backgrounds. A friendly demeanor and a solution-oriented mindset are essential to resolve issues positively. Being detail-oriented will help you handle multiple inquiries accurately. Proficiency in English and local languages is recommended as it aids in clearer communication with passengers. Flexibility to work in shifts, including weekends and holidays, is also expected, given the nature of airport operations.

We are looking for an Airport Information Desk Executive to assist travelers at our airport in Deoghar, India. This role is perfect for freshers and does not require prior experience.As an Airport Information Desk Executive, your main responsibilities will include greeting passengers, providing accurate information about flight schedules, and assisting with inquiries regarding airport services. You will also help direct passengers to their boarding gates and answer any questions about local transportation options. It is essential to maintain a friendly and professional attitude while dealing with diverse customers.To be successful in this role, you must have excellent communication skills and a positive demeanor. You should be able to work effectively in a fast-paced environment, manage multiple tasks, and remain calm under pressure. Basic knowledge of airport operations is a plus, but not necessary. You should also be comfortable working in an office setting at the airport, collaborating with a team to ensure a smooth travel experience for all passengers. Punctuality and reliability are important as well, as you will be expected to adhere to your scheduled shifts. A minimum education level of 10th pass is required. If you are eager to start your career in the travel industry and enjoy helping people, we encourage you to apply!

We are seeking an enthusiastic Airport Information Desk Executive to join our team in Nadia. As the first point of contact for passengers, you will play a vital role in ensuring their travel experience is smooth and enjoyable.**Key Responsibilities:**- **Assist Passengers:** Greet travelers warmly and provide them with information about flights, terminal facilities, and airport services to enhance their journey.- **Provide Flight Information:** Regularly update passengers on flight statuses, including arrivals, delays, and cancellations, ensuring they have the most accurate information.- **Handle Inquiries:** Address any queries or concerns that passengers may have with patience and professionalism, ensuring they feel supported throughout their airport experience.- **Guide Through Procedures:** Help travelers navigate through airport procedures such as check-in, security checks, and boarding to ensure a seamless transition.- **Maintain Information Desk:** Keep the information desk well-organized and stocked with necessary materials, ensuring a professional appearance.- **Collaborate with Staff:** Work closely with other airport staff to coordinate responses and provide efficient customer service.**Required Skills and Expectations:**Candidates should be recent high school graduates (10th pass) and should possess excellent communication skills, allowing effective interaction with diverse passengers. A friendly and approachable demeanor is essential, as is the ability to work under pressure in a fast-paced environment. Strong problem-solving skills will help address passenger issues efficiently. The role requires a full-time commitment, working from the office. Freshers are welcome to apply, and training will be provided to ensure success in this role.

As an Airport Information Desk Executive, you will be the first point of contact for travelers at the airport. Your role is to assist passengers with various inquiries and ensure they have a pleasant experience while traveling.**Key Responsibilities:**- **Provide Information:** Answer questions about flight schedules, airport facilities, and general travel inquiries, helping passengers navigate the airport smoothly.- **Assist Passengers:** Help travelers with baggage handling, directions, and other requests to enhance their overall airport experience.- **Issue Boarding Passes:** Assist passengers with the check-in process by issuing boarding passes and informing them about security protocols.- **Manage Queues:** Organize and manage passenger lines at the information desk, ensuring efficient flow and minimal wait times for assistance.- **Handle Complaints:** Address any passenger complaints or concerns swiftly and professionally, escalating issues to supervisors when necessary.**Required Skills and Expectations:**- **Communication Skills:** You should possess excellent verbal communication skills to interact effectively with diverse travelers.- **Customer Service Orientation:** A friendly and helpful attitude is essential, as you will be serving passengers from various backgrounds.- **Problem-Solving Skills:** Ability to think on your feet and resolve issues quickly will be important in this role.- **Team Collaboration:** Work effectively with other airport staff and departments to ensure that passengers receive the assistance they need.- **Attention to Detail:** Being accurate and attentive when providing information and handling passenger requests is crucial to maintain service quality.

We are looking for a diligent and enthusiastic Ticket Support Executive to join our team in Kolkata. This entry-level position is ideal for individuals eager to start a career in customer service.Key Responsibilities:- **Customer Support**: Assist customers by responding to inquiries and resolving issues via ticketing systems, ensuring a positive experience.- **Issue Tracking**: Monitor and document customer concerns, categorizing tickets to identify trends and frequent issues, which helps improve service quality.- **Collaboration**: Work closely with other team members and departments to communicate customer feedback and escalate complex issues when necessary.- **Follow-Up**: Ensure timely follow-up on outstanding tickets to guarantee that customer queries are addressed promptly and effectively.Required Skills and Expectations:Candidates should have a minimum education of 10th pass and demonstrate a strong willingness to learn. We expect applicants to possess good communication skills, both written and verbal, to engage effectively with customers. Basic computer knowledge is essential to navigate support tools and document issues. A patient and empathetic approach towards customers is critical, as is the ability to work collaboratively in a team environment. Ideal candidates should exhibit problem-solving skills and maintain a positive attitude even in challenging situations. Flexibility and punctuality are also important for achieving team goals and meeting customer expectations.

As a Ticket Support Executive, your primary responsibility will be to assist customers with all aspects of their travel arrangements, including air ticketing, reservations, and booking. You will need to have strong communication skills to effectively communicate with customers and provide them with excellent service. Additionally, you will be involved in ground and airport operations, ensuring smooth travel experiences for all customers. The ideal candidate will be a 12th pass with 0-1 years of experience in air ticketing or related fields. You should have a good understanding of ticketing processes and be able to work efficiently in a fast-paced environment. The ability to multitask, problem solve, and work well under pressure will be essential for this role.

As a Ticket Support Executive in Kolkata, You Will Be Responsible for Handling Air Ticketing, Airport Operations, Ticket Booking, Reservations, and Ground Operations. You Will Need to have Strong Communication Skills to Assist Customers with Their Travel Needs and Ensure a Smooth Travel Experience. the Role Requires a 12th Pass Qualification and 0-1 Years of Experience in the Field. You Will Be Working Full-time from the Office, So Punctuality and Dedication are Essential to Excel in this Position.