Freshers For Air Ticketing Agent - Guwahati

Key responsibilities:

1. Book and issue air tickets: The main responsibility of an Air Ticketing Agent is to assist customers in booking and issuing airline tickets for domestic and international flights.

2. Provide customer service: Communicate effectively with customers to provide information about flight schedules, ticket prices, and any other inquiries related to air travel.

3. Process reservations: Manage and process flight reservations, cancellations, and modifications according to customer requests.

4. Coordinate with airlines and travel agencies: Collaborate with airlines and travel agencies to ensure smooth ticketing transactions and resolve any booking issues.

5. Handle payments: Collect payments from customers for ticket bookings and issue receipts accordingly.

Required skills and expectations:

1. Good communication skills: Ability to interact effectively with customers, colleagues, and airlines to provide excellent customer service.

2. Attention to detail: Must be detail-oriented to accurately process reservations, issue tickets, and handle payments.

3. Knowledge of ticketing systems: Familiarity with airline ticketing systems and reservation software is preferred.

4. Problem-solving skills: Capable of resolving customer issues and complaints in a timely and efficient manner.

5. Basic computer skills: Proficiency in using computers and software applications for ticket booking and payment processing.

• Experience

  0 - 2 Years

• No. of Openings

  88

• Education

  12th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Contractor

• Work Location Type

  Work from Office