Freshers For Air Ticketing Agent - Guwahati

AI Aviaction

key responsibilities:

1. book and issue air tickets: the main responsibility of an air ticketing agent is to assist customers in booking and issuing airline tickets for domestic and international flights.

2. provide customer service: communicate effectively with customers to provide information about flight schedules, ticket prices, and any other inquiries related to air travel.

3. process reservations: manage and process flight reservations, cancellations, and modifications according to customer requests.

4. coordinate with airlines and travel agencies: collaborate with airlines and travel agencies to ensure smooth ticketing transactions and resolve any booking issues.

5. handle payments: collect payments from customers for ticket bookings and issue receipts accordingly.

required skills and expectations:

1. good communication skills: ability to interact effectively with customers, colleagues, and airlines to provide excellent customer service.

2. attention to detail: must be detail-oriented to accurately process reservations, issue tickets, and handle payments.

3. knowledge of ticketing systems: familiarity with airline ticketing systems and reservation software is preferred.

4. problem-solving skills: capable of resolving customer issues and complaints in a timely and efficient manner.

5. basic computer skills: proficiency in using computers and software applications for ticket booking and payment processing.

• Experience

  0 - 2 Years

• No. of Openings

  88

• Education

  12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, M.A, M.Com

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Contractor

• Work Location Type

  Work from Office