As a Telecaller, your primary role will be to engage with potential customers over the phone. You will be responsible for promoting our products and services, addressing customer inquiries, and contributing to increasing sales. This is a full-time work-from-home position based in Delhi.**Key Responsibilities:**- **Customer Engagement:** Make outgoing calls to potential customers to introduce and promote our offerings, fostering a positive relationship and trust.- **Lead Generation:** Identify and qualify leads by gathering information and understanding customer needs, which assists in targeting the right audience for our sales team.- **Information Dissemination:** Provide accurate information about products and services, ensuring that customers understand the benefits and features.- **Handling Inquiries:** Address customer questions and concerns promptly and professionally, ensuring a satisfactory resolution.- **Record Keeping:** Maintain accurate records of calls, customer interactions, and feedback in our database for efficient tracking and follow-up.- **Achieving Targets:** Meet daily and monthly call targets and sales goals, contributing to the overall success of the team.Required skills and expectations include:- **Communication Skills:** Strong verbal communication skills are essential to effectively engage and interact with customers.- **Persuasion Ability:** A good telecaller should be persuasive, able to convince potential customers of the product's value.- **Basic Computer Skills:** Familiarity with computers and basic software is necessary for maintaining records and data entry.- **Attention to Detail:** You must be detail-oriented to accurately capture customer information and follow procedures.- **Self-Driven:** Since this is a work-from-home position, it is important for you to be motivated and able to manage time effectively.