Telecaller Job Vacancies in Borivali West

JOB DESCRIPTIONPurpose of the job:This position will be accountable who proactively engage potentialcustomers over the phone, effectively communicate the value of ourproducts or services, and secure sales. Your goal is to meet or exceed salestargets while providing exceptional customer service.Accountabilities: Maintain a deep understanding of our products or services,staying updated on features, benefits, and pricing. Initiate outbound calls to potential customers, present product orservice offerings persuasively, and convert leads into sales.Responsibilities:Sales Generation Initiate outbound sales calls to potential customers during themorning/evening/ night shift, adhering to established call scriptsand guidelines.Communication Skills Excellent verbal communication skills are essential for effectivecustomer engagement and persuasive sales conversations.Ethical Conduct Commitment to ethical and legal standards in tele sales practices. Maintain strict confidentiality and handle sensitive information anddata with discretion.Job Title Tele sales AgentDepartment SalesLocation Mumbai (US UK Shift)Reports to Business Development ManagerFollow-Up Conduct follow-up calls with leads or customers to provideadditional information, answer questions, or facilitate the salesprocess.Reporting Provide regular reports on sales activities, conversion rates, andcustomer feedback to sales managers or supervisors.Time Management Efficiently manage call volumes, call durations, and follow-uptasks to maximize sales opportunities.Contacts:Internal Manager & TeamExternal Clients CustomersQualifications:Essentially requiredEducational Qualification Min. Qualification GraduateExperience 1+ years of working experience.Skill Summary: Fluent in English Proficiency in MS Excel & Word Excellent analytical and problem-solving skills. Committed to delivering exceptional customer service, understanding customerrequirements, and maintaining a positive customer experience throughout the salesprocess. Experience working in the diamond or jewelry industry is a plus.