Telecaller - Full Time

We are seeking a motivated Telecaller to join our team in Borivali West. The ideal candidate will be responsible for engaging potential customers over the phone and guiding them through our services.

Key Responsibilities:

- Make Outbound Calls: Reach out to potential clients from a provided list, introducing our services and capturing their interest.

- Listener: Actively listen to customers’ needs and concerns to provide them with accurate information and appropriate solutions.

- Data Entry: Maintain an updated record of calls made and client feedback in our database for tracking progress and improving strategies.

- Follow-Up: Regularly follow up with leads to answer any questions and encourage them to consider our offerings.

- Feedback Collection: Gather client feedback on products and services to help the team enhance customer experience.

Required Skills and Expectations:

- Candidates should have completed at least the 12th grade. A higher educational background may be an advantage but is not mandatory.

- Effective communication skills are essential to articulate information clearly and engagingly while handling customer inquiries.

- Prior experience is not necessary, but a positive attitude and willingness to learn are crucial.

- Basic computer skills, particularly in data entry, are necessary to maintain accurate records.

- A friendly demeanor and patience are important for building rapport with customers and ensuring a pleasant experience.

Join our team to develop your skills and grow in a supportive environment.

• Experience

  1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office