Telecaller Fresher Jobs in Vasai East

We are seeking a dedicated and motivated female Telecaller for our office in Vasai East, Mumbai. This full-time position is suitable for candidates with little to no prior experience who are enthusiastic about starting their career in customer service.Key Responsibilities:- **Making Outbound Calls:** You will reach out to potential customers to inform them about our products and services, ensuring a clear and friendly communication style.- **Handling Inbound Calls:** When customers call, you will assist by answering their questions or directing them to the appropriate department, maintaining a professional demeanor at all times.- **Data Entry:** You will be responsible for accurately updating customer information and call records in our database, ensuring all details are correctly documented for future reference.- **Providing Feedback:** After interactions, you will share valuable feedback on customer responses and suggestions to help improve our services and outreach strategies.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A positive attitude and willingness to learn are essential, as you will be working in a dynamic environment. Attention to detail is important for maintaining accurate records. Applicants should be comfortable using basic computer applications and have a good understanding of customer service principles. We are looking for self-motivated individuals who can adhere to a structured work schedule and thrive in teamwork settings.

Key Responsibilities and Duties:Outbound/Cold Calling: Proactively calling prospective customers to introduce company products or services.Inbound Query Resolution: Handling incoming calls from customers needing assistance, information, or support.Lead Generation & Sales: Following up on leads to convert potential prospects into sales.Relationship Management: Building rapport with clients to enhance customer satisfaction.Data Management: Maintaining accurate and updated records of customer conversations and data in the CRM system.Target Achievement: Meeting daily, weekly, or monthly targets for calls made and sales closed. Required Skills and Qualifications:Communication: Excellent verbal communication and listening skills in the required languages.Interpersonal Skills: Patience, empathy, and the ability to handle rejections professionally.Technical Proficiency: Basic computer knowledge and familiarity with CRM software.Sales Acumen: Strong persuasion and negotiation skills.Experience/Education: Often open to freshers; prior experience in sales or customer support is a plus. Common Industries: Banking, Insurance, Real Estate, Telecommunications, E-commerce, and Education.

Job DescriptionPosition: Customer Support ExecutiveLocation: Vasai, MaharashtraIndustry: Anchor Brand / Consumer-Facing ServicesEmployment Type: Full-time - 9-6 fix time - Mon to SatJob SummaryWe are looking for a proactive and customer-focused Customer Support Executive to join our team at our Vasai location. The ideal candidate will be responsible for handling customer queries across multiple channels while simultaneously managing KYC documentation and verification as per company and regulatory guidelines. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.Key ResponsibilitiesCustomer SupportHandle inbound and outbound customer queries via phone, email, WhatsApp, or chat.Provide accurate information regarding products, services, processes, and policies of the anchor brand.Resolve customer complaints and issues within defined TATs while maintaining high customer satisfaction.Maintain professional and empathetic communication with customers at all times.Escalate complex or unresolved issues to the relevant internal teams.KYC Documentation & VerificationCollect, verify, and process customer KYC documents (Aadhaar, PAN, address proof, etc.).Ensure completeness and accuracy of all KYC records as per company standards.Identify discrepancies or missing documents and follow up with customers for resolution.Maintain proper digital and physical records of KYC documentation.Adhere strictly to compliance, data privacy, and regulatory guidelines.Coordination & ReportingCoordinate with internal teams such as operations, compliance, and backend support.Update customer interactions, KYC status, and remarks in CRM or internal systems.Prepare basic daily/weekly reports related to customer queries and KYC processing.Required Skills & CompetenciesExcellent verbal and written communication skills (English, Hindi; Marathi preferred).Strong customer-handling and problem-solving abilities.Good attention to detail, especially for documentation and verification tasks.Basic computer knowledge (MS Excel, Word, CRM tools).Ability to multitask and work under deadlines.High level of integrity and confidentiality handling sensitive customer data.Eligibility CriteriaMinimum qualification: HSC / Graduate (any stream).03 years of experience in customer support, backend operations, or KYC process preferred.Freshers with good communication skills may also apply.Candidates from VasaiVirar or nearby locations preferred.Working Hours & Benefits6 days working (as per company policy).Fixed salary + performance-based incentives.On-the-job training provided.Growth opportunities within the organization.Why Join Us?Opportunity to work with a reputed anchor brand.Stable role with a mix of customer interaction and backend operations.Skill development in customer support, compliance, and documentation processes.

Greetings From NBS WELFARE FOUNDATIONCurrently We are Hiring for Position : Telecaller NGOExperienced - Fresher and experienceLocation : Virar East Branch6 Days Training Period UnpaidWorking Hours : 10.00AM To 6.30 PMSunday Weekly Off. After 3 month increment6 MONTH PROVISION PERIODSalary : 10K To 15KPackage as per company's NormsCase/Data All will be Provided by Company Itself.Please Share Your CV if You are Interested in this profileContact :HR Shweta 77580 13550Email : shweta@willpowerconsultants.in

We are looking for a motivated and confident Tele-Caller to join our real estate team. The ideal candidate will play a crucial role in connecting with prospective clients, explaining project details, and scheduling site visits ( NO FEILD JOB COMPLETE DESK JOB ) .Working Days - 6 Days( pickup & drop facility available from vasai station )Make outbound calls to potential clients from the provided database.Introduce the companys real estate projects and explain property features, pricing, and location advantages.Qualify leads based on interest, budget, and readiness to buy.Schedule site visits or appointments for the sales team.Follow up with leads regularly to maintain engagement and move them through the sales funnel.Maintain accurate records of calls, client responses, and follow-up schedules.Collaborate with the sales and marketing teams to optimize lead conversion.Meet daily, weekly, and monthly calling and lead generation targets.Strong communication and persuasion skills in English, Hindi, and/or local language.

Contacting Potential Customers and Informing About the Product/ Service, Answer Queries, Sending quotations and following up.

We are looking for 2 Telecaller Posts in Vasai East, with deep knowledge in outbound calling, Telecaller, Telesales Executive, Telecalling Executive and Required Educational Qualification is : Higher Secondary,Secondary School,Vocational Course,Diploma,Advanced/Higher Diploma,Other Bachelor Degree,B.A,B.Com,Post Graduate Diploma

Umang Investment Hub is a 5-year-old premium real estate organization, with about 12 dedicated staff, located at Virar West. Managed by Owner & CEO Mr. Hitesh Patil, who has experience in successfully closing real estate business deals in Virar, Vasai & Naigaon.Telecalling Executive:JOB DESCRIPTION: Make calls to the prospective customers and generate leads for the business. Customer handling and follow ups regarding the deals and estimates quoted by them. Must be eligible to make on-call appointments with the prospective clients. Ability to lock-in 80% of the deal on call and handle the remaining 20% conclusion of the deal on-site/as preferred by client or organization is an added advantage. Fresher can also apply with good communication skills and convincing skills. Minimum age criteria: 22 and above

Fluent in English and Hindi and must able to convert clients for company

The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries.

We are looking for a female Telecaller to join our team in Vasai East, Mumbai. This role is perfect for recent graduates or individuals with up to one year of experience. Key Responsibilities: 1. **Making Calls**: Reach out to potential clients to provide information about our products and services. You will need to engage with customers and politely address their inquiries. 2. **Data Entry**: Maintain accurate records of all calls made and customer interactions in the database. This ensures follow-ups are timely and organized. 3. **Lead Generation**: Identify and qualify leads through effective communication and understanding of customer needs. Your efforts will help in building a strong customer base. 4. **Reporting**: Provide regular feedback to the management about customer responses and trends observed during calls. This will contribute to the improvement of our sales strategies.Required Skills and Expectations: Candidates should have a minimum educational qualification of 12th grade. Strong communication skills in Hindi and English are essential for effective interaction with clients. A pleasant phone manner and persuasive ability are important to succeed in this role. The ideal candidate should be self-motivated, organized, and able to handle rejection while remaining positive. An eagerness to learn and adapt in a fast-paced environment will be crucial for achieving success in this position.