Telecaller 12th Pass Experience Jobs in Kochi

JOB DESCRIPTION PRODUCT ADVISOR - RETAILOverview - The Market Development team is our direct link to our customers and brings in the revenue. It includessub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centres. They might be spread acrosslocations but they are united by one cause...Whats the sale for today?Role - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with ourmembers. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressureenvironment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrateexceptional communication, negotiation skills, and deliver a great customer experience.What you will do in this role Making outbound calls to Shaadi.com Members basis the leads provided offering the customers productswhich would help them in their life partnersearch. Following the defined sales process to convert free members into revenue paying customers. Ensuring Call Disposition Comments are updated once the call is completed with all relevant details. Making required number of calls for following up with Enquiries which are not converted. Updating the details of follow-up in the system. Meeting daily talktime Targets and Calls to be done. Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met. Appearing for periodic evaluations. Interfacing with walk-in customers (if assigned the task), explaining to them features ofShaadi.com/Centre and converting them to Premium Membership. Maintaining all documentation that pertains to the above responsibilities.What you should have 1 year of relevant experience Sales or Telesales. Strong negotiation and consultative selling skills. Effective communication skills verbal and written. Clear diction and clarity in speech. Minimum Qualification HSC.Brownie Points Bachelors Degree. Fluency in Regional language.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsMinimum Requirement:Good Communication SkillsGood Problem-solving skills over the callHigh energy level

Hiring for 5 Telecaller Jobs in Kochi, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary,Other Bachelor Degree with Good knowledge in experienced on telecaller on educational field etc.

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