Job Title: Customer Service Executive (Aglius - Diagnostic Process)Company: Voitekk SoftSol Pvt. Ltd.Industry: BPO / Customer SupportLocation: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteJob Description:Voitekk SoftSol Pvt. Ltd. is hiring Customer Service Executives for our Diagnostic Process Aglius. This is an exciting opportunity for both freshers and experienced candidates looking to work in a dynamic and fast-paced BPO environment.Key Responsibilities:Handle inbound and outbound customer calls professionally and efficiently.Assist customers with diagnostic service-related queries.Provide accurate information and ensure high levels of customer satisfaction.Maintain records of customer interactions and transactions.Meet daily/weekly/monthly performance targets.Requirements:Education: 12th Pass / GraduateExperience: Fresher or experienced candidates welcomePreference for candidates with experience in sales or BPO rolesCommunication Skills: Average communication skills in English and Hindi (V3 communication level)Gender: Open to both Male & Female candidatesAge Limit: 18 to 35 yearsJob Details:Shift Timings:Day Shift 7:00 AM to 4:00 PMEvening Shift 1:00 PM to 10:00 PM(Shift rotation every 15 days)Working Days: Monday to SaturdayWeekly Off: 1 rotational week offInterview Mode: Face-to-FaceInterview Timings: 10:00 AM to 7:00 PMSalary: Up to 18,000/- per monthWork Location:7th Floor, Lotus Park, Road Number 16, Nehru Nagar,Wagle Industrial Estate, Opp. Petrol Pump, Thane West 400604Why Join Us?Fast-growing BPO company with career growth opportunitiesSupportive team environmentProfessional training providedOn-time salary and performance incentives