Technical Support Engineer Graduate Jobs in Mumbai

Technical support Engineer

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure. Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers. Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rules In-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

Multidisciplinary Inspection & Evaluation:Perform thorough visual and instrumental inspections of assets, equipment, components, and installations across various engineering disciplines (e.g., pressure vessels, piping, structural steel, electrical systems, control systems, civil foundations, machinery).Utilize a range of precision measuring instruments, non-destructive testing (NDT) techniques (e.g., VT, PT, MT, UT, RT interpretation where certified), and diagnostic tools.Assess the condition, integrity, and operational functionality of assets, identifying defects, corrosion, material degradation, structural anomalies, and electrical faults.Code & Standard Compliance:Ensure strict adherence to national and international engineering codes, standards, and regulatory requirements (e.g., ASME, API, ASTM, AISC, IS codes, relevant electrical codes, local building codes).Verify that construction, fabrication, installation, and maintenance activities meet approved drawings, specifications, and project quality plans.Documentation & Reporting:Prepare detailed, accurate, and concise inspection reports, including findings, observations, measurements, photographic evidence, and recommendations.Maintain comprehensive records of all inspection activities, test results, and corrective actions taken.Develop and update inspection checklists, procedures, and methodologies.Problem Identification & Resolution:Identify deviations, non-conformities, and potential risks, conducting root cause analysis for identified issues.Collaborate with engineering, production, maintenance, and project teams to develop and implement effective corrective and preventive actions.Provide technical advice and guidance on repair methodologies, material selection, and quality improvements.Collaboration & Communication:Liaise effectively with internal stakeholders (e.g., project managers, engineers, contractors, safety personnel) and external parties (e.g., clients, third-party inspectors, regulatory bodies).Clearly communicate complex technical information, inspection findings, and recommendations to diverse audiences.Participate in pre-inspection meetings, progress reviews, and final acceptance procedures.Safety & Quality Assurance:Promote and adhere to all health, safety, and environmental (HSE) policies and procedures during all inspection activities.Contribute to the continuous improvement of quality management systems and inspection processes.

Knowledge of virtualization platforms and associated technologies including (but not limited to) thefullVMware stack (ESXi, vCenter, vSAN, NSX, and the vRealize Suite) Should have good hands-on experience on designing & solutioning & implementing Vsphere, Vcenter,VRA,VRO, VCS & VROPs Understanding of configuration management and software defined data centre (SDDC) infrastructure Must have good understanding of Cloud platforms viz AWS, Azure etc. and ability to design anddeliver solutions around it Knowledge of embedded solutions on AWS, Azure etc. (For example VMC on AWS, VMware Horizon onAzureetc) Ability to develop/build IT solutions to meet business requirements Ability to implement & troubleshoot Documentation, organization, and time management skills Take initiative to improve processes, procedures, skills, and technical knowledge Excellent communication & presentation skills

Job descriptionActive Directory user management and knowledge of Active Directory, DHCP and DNSTroubleshooting Network connectivity in a LAN/WAN environmentHands-on experience in MS-Outlook configuration & TroubleshootingHardware and Networking TroubleshootingRequired Candidate profileExcellent problem solving and multitasking skillsMicrosoft outlookKnowledge of network troubleshooting, Ethernet and IP configurationApply and Join Online: https://forms.gle/PhnD1pP13iavZbVPAFor More Details Contact HR Recruiter on Whatsapp No: 9811722064

Job Description Ground Team (Field Engineers) Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile. Communication: Average English and good at Hindi or Local Language Location: Delhi-South Ex, Noida-Sec 15, Gurgaon-Sec 14, Mumbai-Khar West, Thane West, Pune- Chinchwad, Hyderabad- Ameerpet, Bangalore- Marathalli, Chennai-T. Nagar Package: INR 19000 21000 CTC Per Month Plus Conveyance as per Policy + Insurance Experience: 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories) Roles and Responsibilities: Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients. This role is critical for ensuring that the organization's end-users have great experience with brand representative. The field engineer will visit PUDO twice in a day to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day. Must Have: 2-wheeler with a valid license. Open for field profile.

Immediate RequirementDesignation- Technical Support Engineer Location Goregaon (East), MumbaiWe are looking for a young, dynamic candidate for the position of Technical Support Engineer. A Candidate should be Graduate /Diploma/BE in Electronics/ Electrical with 0-2 years of experience. Candidate should have following skills: Excellent Communication Skills and Convincing Power, Influencing ability. Excellent and polite English communication skills. Able to work with a Team and strong drive for result orientation. Good at Computers, should have knowledge of MS office. Good at managing existing customers. Coordination with Sales Engineer & customers. Update & maintain all reports (Soft & hard copy). Basic knowledge of Electronics such as AC, DC , Servo drives, PLC's, Power Electronics & Control Circuitry.The job profile is as below; To understand the technical details of the fault (as reported by the customer) in the device / unit sent for repairs. To understand the technical details of the machinery or setup at customer site to get thorough details of the fault reported by the customer. Follow-up with customers to ensure that the customer conducts trials of the repaired units in a timely manner. Coordinate with and work in a team environment between Shreemeera Lab Engineers and Shreemeera Sales staff and provide regular updates from time to time. Visit customer site to understand technical details or conduct trials on a as-needed-basis.CTC 18,000/- per month Preferred Location of the candidate : Dadar to Borivali

responsibilities will include:- Provide support to internal and external customers on all aspects of LRNs proprietary applications (functionsinclude: campaign set up, system generated e-mails, system reporting, user data management, andcustomization).- Using defined systems and processes, keep both internal and external stakeholders updated as to the statusof call tickets, requests, projects, issues, and changes.- Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed andmeasured.- Ensure at all times SLAs are observed and met to ensure timely resolution of customer support issues.- Manage expectations of internal and external customers, ensuring capabilities are not exceeded to thedetriment of the customer. Escalate issues related to capabilities where appropriate.- Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based onneed and impact. Work with internal stakeholders to address priorities.- Prepare and present (in written and verbal forms) product information that will assist customers with thecapabilities of LRN's systems.- Maintain quality levels for all work related to customers requests.- Ensure there is an ongoing dialog between LRN and each customer with whom the Client Assistance Centerteam member is working.- Collaborate with peers to discuss unique solutions and to document them.- Coach and develop skills for more junior members of the team.You should have:- Bachelors Degree- 8-10 years of L1 level experience in a customer facing role in an application support environment for a largeSaaS organisation. We value ability and experience to independently manage operational relationship withenterprise customers.- Excellent communication skills in English. This position requires above par skills to write and speak in English.- Extensive experience in supporting enterprise customers globally.

we are urgently hiring for smart and good Technical Support Engineer. Job Profile: Technical Support Engineer Salary:25,000 RsDail HR ( Timing 10 AM to 5 PM )

Must have hands on experience on Network devices like Switches, Routers, wireless. Performing disaster recovery operations and configuration backups when required. Coordinating with Team & client, planning, and implementing of network security solutions. Troubleshooting, diagnosing, and resolving hardware and other network problems. Replacing faulty network hardware components when required. Should be able to understand the protocols & security policy measures. Having good hands on experience on Cyber Security solution like Firewall, Endpoints solutions, DLP, Encryption. Monitor the performance and having good knowledge of best practices for network & Networks Solution. Configuring, and testing networking solutions. CCNA mandatory.

Freshers Technical Support EngineerHiring Company: WiproJob Location: KolkataMonthly Salary: 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring

we need an mechanical supervisor who has experience and knowledge of technical and mechanical field. application opens for mechanical engineers, ITI in mechanical and Diploma in mechanical field.

Job descriptionIT Skill sets:OS installation from USB devices,MS Office Ver 2016 & O365 experienceVPN client configuration and support for remote users,Password reset, expiry, new users, deletion of users in active directoryPrinter installation, configuration and support - both USB & Network,Hardware trouble shooting of desktops & laptops,Ticketing tool for call logging & call analysis,coordination with hardware vendors for online support,Maintaining IT Asset inventory,Antivirus support,Remote session for out of office users,Familiar with Windows OS & MS Office,Email setup in MS Outlook (IMAP & POP account knowledge),Basic network troubleshooting like LAN & Wi-Fi

Hiring For Technical Sales Agents For US Inbound Calls for work from home* Must have Good Communication skills .* Must have a Good Computer , WiFi And a Good Headset .* Upto Rs 45K + Incentives .* Also in need of a Technician .* Work From Home Process.Job Types: Full-time, Regular / PermanentSalary: 25,000.00 - 45,000.00 per monthBenefits:Work from homeSchedule:Monday to FridayNight shiftUS shift

Responsibilities and Duties 1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support callsSkill(s) required1.Good Communication skills2.Building Client Relationship3.English Proficiency (Spoken)4.English Proficiency (Written)

Will be the first point of contact for users seeking technical assistance over the phoneMust have experience in handling end user issues remotely and perform remote troubleshooting through diagnostic techniques and increase FCRStrong Technical knowledge in supporting End user issues on Hardware, Win OS, Messaging, Applications, Outlook 365, AD Exchange server etc.Provides Level 3 support associated with the standard workstation Software image(s), base Software components, Hardware devices and components that comprise the standard desktop Hardware.Focus on building good working relationships within the team and other Resolution GroupsRemain well versed in help desk policies, procedures, standards and documentationAll High Severity Incidents are directly assigned to Level 2/Level 3 teams to minimize downtime. Good Communication skills and Confidence while handling calls remotelyExperience working in Remote Support Tool, ITSM Ticketing Tool, Corporate Technology

Excellent communication, interpersonal, organizational, and presentation skills Build customer relationships through troubleshooting Provide client support and technical issue resolution via phone, via online. Take ownership of each customer issue and Work across functions to resolve them Knowledge of Accounts or Tally Software etc will add Advantage

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles: 1. System Network Engineer.2. System Analyst. Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Freshers hiring Software Support EngineersHiring Company: WiproJob Location: KolkataMonthly Salary: 25,000 RsDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

we are urgently Fresher Hiring for smart and talented System EngineerHiring Company : CapgeminiSalary 25kDail HR ( Timing 10 AM to 5 PM )

Fresher Hiring l System EngineerHiring Company : CapgeminiSalary 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Job Openings for 2 Technical Support Engineer Jobs with minimum 1 Year Experience in Mumbai, Maharashtra having Educational qualification of : Diploma, B.Tech/B.E with Good knowledge in Technical Analysis etc. component level knowledge, soldering / de-soldering SMD Component