immediate requirement
designation- technical support engineer
location – goregaon (east), mumbai
we are looking for a young, dynamic candidate for the position of technical support engineer. a candidate should be graduate /diploma/be in electronics/ electrical with 0-2 years of experience. candidate should have following skills:
• excellent communication skills and convincing power, influencing ability.
• excellent and polite english communication skills.
• able to work with a team and strong drive for result orientation.
• good at computers, should have knowledge of ms office.
• good at managing existing customers.
• coordination with sales engineer & customers.
• update & maintain all reports (soft & hard copy).
• basic knowledge of electronics such as ac, dc , servo drives, plc's, power
electronics & control circuitry.
the job profile is as below;
• to understand the technical details of the fault (as reported by the customer) in the device / unit sent for repairs.
• to understand the technical details of the machinery or setup at customer site to get thorough details of the fault reported by the customer.
• follow-up with customers to ensure that the customer conducts trials of the repaired units in a timely manner.
• coordinate with and work in a team environment between shreemeera lab engineers and shreemeera sales staff and provide regular updates from time to time.
• visit customer site to understand technical details or conduct trials on a as-needed-basis.
ctc – 18,000/- per month
preferred location of the candidate : dadar to borivali