Desktop Support Engineer

IT Mantra Techintellect Pvt. Ltd.

Job description

IT Skill sets:

OS installation from USB devices,

MS Office Ver 2016 & O365 experience

VPN client configuration and support for remote users,

Password reset, expiry, new users, deletion of users in active directory

Printer installation, configuration and support - both USB & Network,

Hardware trouble shooting of desktops & laptops,

Ticketing tool for call logging & call analysis,

coordination with hardware vendors for online support,

Maintaining IT Asset inventory,

Antivirus support,

Remote session for out of office users,

Familiar with Windows OS & MS Office,

Email setup in MS Outlook (IMAP & POP account knowledge),

Basic network troubleshooting like LAN & Wi-Fi

Experience : 2 - 3 Years

No. of Openings : 1

Education : Any Bachelor Degree, B.A, B.Com, B.Tech/B.E

Role : Desktop Support Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Male

Job Country : India