Technical Support Engineer Job Vacancies in Nashik

IT Helpdesk Engineer- MaleFreshers/ExperiencedCCNA, Firewall, Servers, Network, CCTV CAMERA, DVRFormatting PC, Printers SharingSal:13-20 KNASHIK

Key ResponsibilitiesL1/L2 Technical Troubleshooting: Diagnose, isolate, and resolve client-facing problems related to platform access, software installation, configurations, API integrations, and user credential management.Ticketing & Lifecycle Management: Log, prioritize, and track all incoming technical support issues using enterprise desk software (e.g., Jira Service Management, Zendesk, ServiceNow). Ensure strict adherence to predefined Service Level Agreements (SLAs).Root-Cause Documentation: Collect systematic logs, screenshots, and step-by-step reproduction flows for recurring glitches; update internal technical databases to speed up future resolutions.Strategic Escalation Coordination: When bugs require deep code rewrites or database modifications, compile complete technical summaries and seamlessly transfer the ticket to L3 senior systems analysts or product engineering wings.Customer Onboarding Assistance: Guide technical administrators at client firms through the initial setup phases, remote software deployments, firewall modifications, and configuration adjustments.Knowledge Base Expansion: Author clear, accessible user guides, FAQs, and step-by-step documentation to empower customers to self-solve common technical questions.

Job Title: Hardware Technical Support EngineerLocation: NashikExperience: 1-4 YearsSalary: 15,000 - 25,000Job Summary:We are looking for a skilled Hardware Technical Support Engineer to install, maintain, and troubleshoot computer hardware, networking devices, and IT equipment. The candidate should have strong technical knowledge and problem-solving abilities.Key Responsibilities:Install, configure, and maintain desktops, laptops, printers, and other hardware devicesDiagnose and resolve hardware issues and system failuresProvide on-site and remote technical support to usersTroubleshoot networking issues (LAN/WAN, routers, switches)Perform regular system upgrades and preventive maintenanceManage hardware inventory and documentationCoordinate with vendors for repairs and replacementsEnsure data backup and basic system securityRequired Skills:Strong knowledge of computer hardware and peripheralsBasic networking knowledge (IP addressing, routers, switches)Troubleshooting and problem-solving skillsFamiliarity with operating systems (Windows/Linux basic)Good communication and user-handling skillsQualification:Diploma / Bachelors Degree in IT, Computer Science, or related fieldCertifications like A+, N+, CCNA (preferred)Preferred Skills:Experience in field support or IT service environmentKnowledge of CCTV, biometric systems, or server handling (added advantage)Ability to work under pressure and meet deadlines

Job Title: Technical EngineerJob OverviewWe are seeking a highly analytical and solution-oriented Technical Engineer to oversee our technical operations, optimize production processes, and provide engineering support across departments. In this role, you will be responsible for troubleshooting complex machinery/system issues, supervising engineering projects, ensuring compliance with quality standards, and occasionally assisting clients with advanced technical queries.The ideal candidate possesses strong engineering fundamentals, hands-on diagnostic skills, and the ability to collaborate effectively with both on-ground production operators and senior management.Key Responsibilities1. Process Optimization & System TroubleshootingAnalyze existing engineering workflows, plant layouts, and machinery performance to identify bottlenecks and implement continuous improvements.Diagnose, troubleshoot, and resolve complex mechanical, electrical, or software-related faults in production equipment.Develop and implement standard operating procedures (SOPs) for machine usage, preventative maintenance, and safety protocols.2. Project Engineering & Design SupportCollaborate with design and R&D teams to translate blueprints, CAD models, and technical specifications into physical components or production runs.Oversee the installation, testing, and commissioning of new machinery, automated lines, or control systems.Manage technical documentation, including engineering drawings, component bills of materials (BOM), and validation reports.3. Quality Assurance & ComplianceMonitor production outputs to ensure compliance with company quality standards and international benchmarks (such as ISO standards).Conduct root-cause analysis (RCA) on product defects, material failures, or operational downtime, and deploy corrective actions.4. Technical Support & LiaisonProvide high-level technical guidance to production supervisors, machine operators, and maintenance technicians.Assist the sales or customer service teams by handling advanced technical queries from corporate clients, or joining on-site client consultations when required.

Key ResponsibilitiesTechnical Documentation: Maintaining project blueprints, technical manuals, and compliance records.Progress Monitoring: Tracking the project timeline against the master schedule (using tools like MS Project or Excel) and highlighting potential delays.Resource Coordination: Ensuring that parts, tools, and materials arrive at the site or production line exactly when the team needs them.Quality Assurance: Assisting in site visits or shop floor inspections to ensure that work is being done according to the technical specifications.Communication Bridge: Facilitating information flow between departments-for example, explaining design changes to the production team or clarifying technical issues to the client.Risk Mitigation: Identifying small technical issues early on before they snowball into costly project delays.

Key ResponsibilitiesTechnical Design & Drafting: Using CAD software to create layouts for Medical Gas Pipeline Systems (MGPS), nurse call systems, or ambulance interior configurations.Site Supervision: Managing on-site installation teams (technicians, welders, and fitters) to ensure work meets ISO and AIS-125 safety standards.Project Scheduling: Developing timelines (Gantt charts) to ensure hospital wings or ambulance fleets are delivered on time.Quality Control & Testing: Conducting pressure tests on gas lines and load-testing stretchers/cots before handover to the client.Procurement Coordination: Working with the supply chain to ensure specialized medical-grade materials (like degreased copper pipes or reinforced alloys) are available on-site.Regulatory Compliance: Ensuring every aspect of the project adheres to healthcare building codes and medical device regulations.

IT Executive- MaleFreshers/ExperiencedCCNA, Firewall, Servers, Network, CCTV CAMERA, DVRFormatting PC, Printers SharingSal:14-20 KEklahare/ Nashik

Role Summary;The Technical Support Manager will be responsible for leading the technical service andsupport function for customers, distributors, and internal teams. This role ensures quickresolution of product issues, preventive maintenance support, troubleshooting, andcoordination with production and quality departments to continuously improve productperformance.Key Responsibilities Respond to customer queries via phone, email, and onsite visits (when required). Diagnose and troubleshoot mechanical / electrical / product-related issues. Guide customers through installation, operation, and basic maintenance procedures. Coordinate with internal service/production teams to resolve issues efficiently. Register service requests, log complaints, track pending calls, and ensure timelyclosure. Provide after-sales support including warranty claims and spare part requests. Maintain daily/weekly service reports and customer feedback records. Train customers and distributors on product usage and safety practices. Communicate recurring issues to R&D/production team for product improvement. Maintain strong relationships with dealers, distributors, and end customers.Required Skills & Qualifications: Diploma / BE in Mechanical / Electrical / Electronics / Mechatronics (preferred). 26 years of experience in technical support / after-sales service / customer supportin manufacturing or industrial products. Strong troubleshooting, problem-solving, and analytical skills. Good communication skills in English and local language. Ability to handle customer escalations with patience and professionalism. Willing to travel to customer sites when needed.Personal Attributes Customer-first mindset Strong leadership and mentoring ability Analytical approach to problem-solving Ability to handle pressure and manage escalations professionally