Support Executive Job Vacancies in South Delhi

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc

Providing the customer with information about a company's products or services in order to create interest in the brandHelping telesales teams identify and qualify potential sales leadsProviding reliable and actionable data to support the telesales team to increase efficiency and productivityPre-qualifying prospects to make the work of sales teams easierGenerating repeat business by promoting new offers to customersConverting customer inquiries into sales opportunitiesProviding market research through outbound callingSurveying customer satisfaction

HIRING FOR INTERNATIONAL BPO VOICE PROCESSPort it is an Australian based company, that provides removal solutions for both Residential & Commercial clients. We are looking for experienced and hardworking candidates who can cope up with the fast paced environment and work under pressure meeting their KPIs on a day to day basis.The candidates will be dealing with Australian clients so Candidate should be flexible for Australian shifts.Working Days: 5 days.Age Limit : 18-35 Years.Roles and Responsibilities: Answering initial web enquiries and call enquiries, only from customers who have already signaled their interest in moving home or cleaning services. Efficiently entering all client details into our Leads Manager and CRM. Follow-up with clients.Profile :Fleet operation, customer service. Perks and Benefits Opportunity to earn uncapped incentives..Job Type: Full-timeSalary: INR250,000.00 - INR400,000.00 per yearSupplemental Pay: Performance bonusExperience: work: 1 year (Preferred) total work: 1 year (Preferred)Education: graduate (Preferred)Language: English (Required)Shifts: Any (Required)

Relationship Management, Inbound Call, Handling Customer Queries.

Urgent Requirement of Customer Support Executive/Tele Caller profile.Experience: 0 to 4 yearsSalary: 18K to 25K InhandLocation: Faridabad, Okhla, New DelhiShift: Night ShiftCustomer Support Executive Responsibilities & Duties:Answer Call pertaining to Customer orders and other concerns.Provide timely and accurate information to customers regarding products, services, order status, etc.Set up and maintain customer records by accurately updating account information.Identify product or service issues based on customer description, and provide resolution options to the customer.

Job Descriptiontrekyaari is Hiring for the Profile of Customer Care Executive for Palam Branch, Delhi8000 K to 15000 K per Month in Hand Salary+incentive Alsoqualification-12th Pass/both Undergraduate and Graduate Freshers and Experienced Applyif Interested Send Resume On 8506808100required Candidate Profilefresherenglish Speaking Candidates Must Applyonly Interested Candidates Apply. location-sadh Nagar palam dwarka Sec- 6, 7, 8, 9, 10ramphal Chowkkailash Puri indra Park sagar Pur mangla Purimahavir Enclavedashrath Puriuttam Nagar madhu Vihar jankpuridabri Mor

Job Descriptiontrekyaari is Hiring for the Profile of Customer Care Executive for Palam Branch, Delhi8000 K to 15000 K per Month in Hand Salary+incentive Alsoqualification-12th Pass/both Undergraduate and Graduate Freshers and Experienced Applyif Interested Send Resume On 8506808100required Candidate Profilefresherenglish Speaking Candidates Must Applyonly Interested Candidates Apply. location-sadh Nagar palam dwarka Sec- 6, 7, 8, 9, 10ramphal Chowkkailash Puri indra Park sagar Pur mangla Purimahavir Enclavedashrath Puriuttam Nagar madhu Vihar jankpuridabri Mor

- **Key Responsibilities:**1. Handle incoming customer inquiries and provide accurate information: As a Customer Support Executive, you will be responsible for answering phone calls, emails, and messages from customers and addressing their queries in a prompt and professional manner.2. Assist customers with product-related issues: You will need to have a good understanding of the products or services offered by the company in order to troubleshoot and resolve any issues that customers may be facing.3. Process orders and returns: It will be your responsibility to assist customers with placing orders, processing returns, and ensuring that their transactions are completed smoothly.4. Maintain customer records: You will need to update customer information and interactions in the company's database to ensure accurate record-keeping and seamless communication with customers.- **Required Skills and Expectations:**1. Excellent communication skills: The ability to communicate effectively with customers is essential for this role.2. Strong problem-solving skills: You should be able to think on your feet and come up with solutions to customer issues quickly and efficiently.3. Patience and empathy: Dealing with customer complaints and frustrations requires a high level of patience and empathy.4. Basic computer skills: Proficiency in using basic computer applications and CRM software is necessary for this role.

Hiring for international processes 5 days working 2 days off Rotational shifts rotational week off Cab facility will be available Mode off interview will be virtual Hiring for the top most b.p.oWhatsApp CV : 8171977912

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated

Support Lead/Executive Job descriptionResponsibilities: Graduates ( BA/BSc/BBA/BCOM) with 1-2 years of experience with good knowledge of system are ideal candidates. Freshers can apply. Demonstrate proficiency in Microsoft Excel and possess a strong ability to work efficiently with systems and digital tools. Responsibilities: Provide complete support to team of Drivers while they are on the roads. Coordinate effectively with the Service Centre, Customers, and Drivers to ensure smooth and timely pick-up and drop-off of services. Plan and manage the drivers' roster, ensuring all drivers are logged in and ready for duty at the expected times. Work proactively to increase the number of bookings from each service centre. Oversee complete backend support operations related to driver management and service coordination. Maintain strong client relationship management skills to ensure high levels of customer satisfaction.Job Type: Full-timePay: 15,000.00 - 18,000.00 per monthShift: Day shiftWork Location: In personSupport Lead/Executive Pre-Shift & Post-Shift Responsibilities1. Ambassdor Login Confirmation: The evening shift support person must call all drivers to confirm their login for the next day in Support WA Group. The morning shift support person must call them at the start of their shift & reconfirm logins in Support WA Group.2. Ambassdor Status Update in System : Ensure all drivers who confirmed login are unblocked / approved in Superadmin. Block drivers who have not confirmed or are on leave.3. Task Completion Check: The afternoon/evening shift support person must verify that all tasks in the system are marked as completedeither by ensuring with ambassadors or updating in SuperAdmin.4. Coordination Between Leads: Both shift leads must stay in sync, regularly discussing the next day's bookings to ensure timely allocation and avoid delays.5. Daily Attendance Tracking & data update: Ensure accurate attendance of all ambassadors for their respective shift at the start & end. Sahil should send it to Prashant to consolidate for his respective shift. Ambassadors taking unplanned leave or working a half-day must be recorded immediately. Alos, Any ambassador leaving mid-shift (due to personal reasons, early sign-off, etc.) must be clearly noted, with reason and time of exit. Support personnel must ensure this data is updated in the system or shared with the reporting manager at the end of each day.6. Conveyance Recording: Maintain proper records of conveyance used for trips, including if Rapido transport or special arrangements are involved, where a support person made payments. Note start and end locations, and purpose of the trip (e.g., pick-up/drop, delivery, special duty).

Key Responsibilities: Provide on-site and remote technical support for projection mapping shows and installations. Troubleshoot and resolve technical issues related to projectors, servers, media players, and other related equipment. Collaborate with the production team to set up, test, and calibrate projection systems for live events. Assist in the design and implementation of projection mapping solutions for various venues and events. Conduct regular maintenance and updates on projection equipment and software. Document technical procedures and create user manuals for internal and client use. Provide training and support to clients and team members on the use of projection systems. Stay updated with the latest trends and technologies in projection mapping and AV solutions.Qualifications: Proven experience in technical support, preferably within the AV or projection mapping industry. Strong knowledge of projection systems, media servers, and related Excellent problem-solving skills and the ability to work under pressure in fast-paced environments. Strong communication and interpersonal skills. Ability to work flexible hours, including evenings and weekends, as required by event schedules. Relevant certifications in AV technology or projection mapping (preferred but not mandatory).

Requirements:Proven experience in a customer service or support role (preferred).Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Ability to multitask and work efficiently in a fast-paced environment.Familiarity with CRM tools and basic computer skills.A customer-first attitude and commitment to providing outstanding service.Preferred Skills:Experience in [specific industry].Multilingual proficiency.

Monitor and manage computer systems and networks to ensure optimal performance and uptime.Execute and oversee daily backup operations and data recovery processes.Troubleshoot and resolve system software, hardware, and network issues promptly.Operate and maintain mainframes, servers, and other critical IT infrastructure.Conduct regular system updates and patch management.Ensure data security and integrity through adherence to company protocols.Maintain accurate logs and documentation of system operations, issues, and resolutions.Assist in the implementation of new software and hardware installations.Collaborate with IT team members to optimize system performance and efficiency.Provide training and technical support to users as needed.Perform routine maintenance and preventive measures to avoid system failures.Participate in disaster recovery planning and testing.contact to : Romic ChowdharyMobile no.8527795891