Support Executive Fresher Jobs in HSR Layout

Tele sales, customer supports

Job Purpose:The Tele caller will be responsible for reaching out to potential donors, volunteers, or beneficiaries on behalf of the NGO. The role involves informing people about the organizations mission, campaigns, and activities, as well as encouraging them to support or participate in various programs.Key Responsibilities:- Outbound Calls: Make outbound calls to individuals, businesses, and other organizations to inform them about the NGOs activities and initiatives.- Donor Engagement: Explain the benefits of supporting the NGO, and persuade potential donors to contribute financially or otherwise.- Data Collection: Accurately collect and record information from calls, including donor details, feedback, and any follow-up required.- Follow-Up: Conduct follow-up calls as needed to confirm support or gather additional information.- Script Adherence: Follow a given script while also being flexible enough to engage in meaningful conversation.- Reporting: Provide daily and weekly reports on calls made, outcomes, and any other relevant metrics.- Feedback Handling: Listen to any concerns or questions from the potential donors or beneficiaries and provide accurate information or escalate the matter as needed.Qualifications:- Education: High School Diploma, Bachelor's Degree- Experience: FRESHER AND EXPERIENCED - Skills:- Excellent verbal communication skills.- THODA ENGLISH AND KANNADA - Ability to handle rejection and maintain a positive attitude.- Basic computer skills, including familiarity with costumer relation management software.Key Competencies:- Empathy and Compassion*: Ability to connect with people emotionally and understand their perspective.-Persuasiveness*: Ability to convincingly present the NGOs goals and needs.- Attention to Detail*: Precision in recording and reporting information.- Time Management*: Ability to manage time effectively

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Follow communication procedures, guidelines and policies Proven customer support experience or experience as a client service representative Excellent communication and presentation skills Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Strong phone contact handling skills and active listening Handling calls and Replying to emails

Were looking for a Customer Support Executive to our company ONROADZ CAR RENTALS PVT LTD who can provide excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!Roles and responsibilities for Customer support executive :Provide customer support through phone and chatServe as a point of contact for customer support and complaintsProactively identify, investigate, and resolve recurring customer support issuesMaintain appropriate files regarding each customer interactionContribute to the development of future customer support processesCommunicate effectively with peers and managersCommunicate to customers during outbound phone callsVerifies customer requests are accurate and consistent Manage large amounts of incoming phone callsHandle cancellations and renewalsProvide account information and statusManage all customer issues and requestsDevelop and improve customer experienceRequirements for Customer Support Executive:Minimum 2+ years of Proven experience in customer support.Sound problem-solving skills to find the root cause of customer issues.Ability to do multi-task, prioritize, and manage time effectivelyExcellent verbal and written communication in English Strong analytical skillsStrong customer service skillsHigh school diploma or equivalent degreeContact Person: Gobika HR

Candidates should speak good English and should be fluent.Domestic Process: English and Hindi are mandatory for few companies.English + Other regional languages can also apply.Based on the communication the salary will be paid.It is a Rotational shift and Rotational Offs.5 Days working and 2 days off for international process.

Hey Hiring For Domestic Voice ProcessEnglish And Hindi Mandatory Good Communication Is A Must Education : 12Th Pass Or Graduate Experience : Freshers Work Location : Hsr Layout, Bangalore Training Location: Indiranagar, Bangalore Salary: 2 Months 10K Will Be Paid 3Rd Month Salary Will Be 23K In Hand 6 Days Working And One Rotational Off Day ShiftNo Cab Facility 2 Months Of Training For Freshers Will Be Given And Stipend Of 10K Will Be Paid During Training After Completion Of Training Salary 23K In Hand Only For Freshers

Interacts with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service. Ensures that appropriate actions are taken to resolve customers problems and concerns.

Roles and Responsibilities: Handle Customer's Inbound and Outbound Calls. Solving Queries of the Customers Telling Customers about our Products / Offers / Services. Basic Computer Knowledge. Speak Fluent English and Hindi Language No Targets and Incentives. Flexible to work in a shift (one fixed off).

We are looking for Female Call Center Support for a Uniform Manufacturing and Distribution Company who will be responsible for providing exceptional customer service to customers by answering questions, addressing customer concerns, and resolving issues. The Call Center Support must possess excellent verbal and written communication skills and be able to quickly troubleshoot customer inquiries.The primary responsibilities of the Call Center Support include:Responding to customer inquiries and providing customer support in a polite and professional mannerInvestigating customer issues and providing solutions in a timely mannerDocumenting customer interactions and updating customer records in the company databaseResolving customer complaints in accordance with company policies and proceduresAssisting customers with placing orders, tracking orders, and making returnsUp-selling and cross-selling products and services to maximize customer satisfactionStaying up-to-date on product knowledge and customer service policiesMaintaining customer satisfaction by monitoring customer feedback and adjusting customer service strategiesOther duties as assigned.

We are looking for young and energetic candidate for your Customer Support Team.* Candidate must be fluent in all the south Indian Languages like Kannada, Telugu, Tamil, Malayalam and must know Hindi and English.* Work from office is preferred.* Office location is HSR Layout Bangalore.* Rotational Shift with Rotational Off.

To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.

About Shoppre:Shoppre enables consumers & businesses across the globe to shop from any Indian online stores and get it delivered at their doorstep. Established in 2017, Shoppre has been able to reach 140+ countries across the globe and is growing at almost 200% year-on-year. Started by two women entrepreneurs, currently its a young team of 60+ on this mission to simplify cross-border e-commerce.Responsibilities:Handling customer queries from different sources such as chats, calls, emails.Ensuring a disciplined follow-up mechanism to acquire customers Devising new plans to attract new customers or old customers to make a transaction.Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Conducting quality assurance surveys with customers and providing feedback to the staff.Maintaining a pleasant working environment for your team.Requirements: Any Bachelor's DegreeExcellent interpersonal, written and oral communication skills.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.Freshers can applyLocation: Indian Shoppre Pvt Ltd,,#218/190, Outer Ring Road,Agara, Sector 1,H.S.R. Layout, Bengaluru - 560102, Karnataka, IndiaWorking hours: 2 Shifts ( 9 AM - 6 PM and 2 PM to 11 PM ). Rotational week-offWork Type: Work From Office

We are Looking for a Tele Operator who will be responsible for1). handling the mail and calls2). managing the data3). Converting calls into sales

*Designation : Customer support executive (CSE) for TRELL.*Applicant with good communication skill, fluency in English, Hindi (Excellent) and any Regional Language.* Handling customer calls and resolving there queries of the customers.* Should be good in convincing skills.* Work from office.* Voice Process.* Shift : (Day Shift / Any 9 hrs)* Rotational week off* Experience : Minimum 0 to 1 yr, Experience of tele calling or CSE or CSR or E commerce.* Qualification : Undergraduate or Graduate.* Company Location : HSR layout, Bangalore.Salary : 18k CTC and 15k Take Home.Immediate joining.