Service Manager Job Vacancies in Thane

As a Customer Relationship Manager, you will play a crucial role in fostering strong relationships with our clients in Thane West. Your main responsibility is to ensure customer satisfaction and strengthen our companys reputation through excellent service.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to address their needs and concerns, promoting a positive relationship.- **Customer Feedback Management:** Gather and analyze customer feedback to improve services and tailor solutions to enhance customer experience.- **Problem Resolution:** Act as the first point of contact for any issues, ensuring timely and effective resolution to maintain customer satisfaction.- **Sales Support:** Assist the sales team by providing insights into customer requirements and potential cross-selling or upselling opportunities.- **Relationship Building:** Develop and maintain long-term relationships with key clients to ensure loyalty and retention.**Required Skills and Expectations:**You should have 3 to 5 years of experience in customer relationship management. A Higher or Advanced Diploma is necessary for this role. You must have strong communication and interpersonal skills, enabling you to connect easily with clients. Problem-solving abilities are critical, as you will need to handle customer issues effectively. A positive attitude and a proactive approach towards customer service are essential in ensuring client satisfaction. Proficiency in standard office software and CRM tools will assist you in managing client interactions efficiently. Your ability to work in an office environment and collaborate with team members will contribute to our overall success.

We are seeking an experienced professional with 1012 years of expertise in handling greenfield residential and commercial projects (5 lakh sq. ft. and above). The ideal candidate should have successfully managed at least two large-scale projects from concept to completion, preferably with an International Property Consultant (IPC) or reputed developer.Key Responsibilities:Coordinate and manage design activities with architects and MEP consultants.Oversee and ensure effective architectural design management.Handle MEP coordination and integration with architectural and structural elements.Manage all building approval processes, including MoEF, Pollution Control Board, Municipal, and Fire Department.Interact with clients and other project stakeholders to ensure alignment and timely communication.Prepare and maintain MIS reports, including daily, weekly, and monthly project progress updates.Coordinate with on-site teams for progress monitoring and issue resolution.Conduct progress and design review meetings, draft Minutes of Meetings (MoMs), and circulate effectively among stakeholders.Identify project risks and develop mitigation strategies to minimize impact.Preferred Background:Strong experience in greenfield project management and architectural design coordination.Proven track record in handling multi-disciplinary project teams.Excellent communication, reporting, and stakeholder management skills.

Relevant Business Banking / Wealth Management Experience inBanks, NBFC, Brokerage House. Relevant experience as below:Senior Relationship Manager 6+ years Relationship Manager 3 - 6years

Were Hiring: Wealth Manager Sales (Banking / Financial Services / Broking)Location: Delhi Mumbai Bangalore Experience: Minimum 23 years in PMS , Mutual Funds & AIFAge: Up to 40 yearsAbout the Role:We are looking for passionate Wealth Managers with strong expertise in Portfolio Management Services (PMS) , Mutual Funds and Alternative Investment Funds (AIF) to join our growing team. This role demands a proactive approach to wealth creation and client relationship management.Will be responsible for primarily selling Equity based investment products (Investment Advisory, Portfolio Management Services, PMS)Responsible for identifying customer needs, assessing their risk appetite and providing them investment options .What Were Looking For: 23 years of relevant experience in PMS , Mutual funds & AIF Strong understanding of investment strategies Excellent communication & client management skills

Job Profile: Develop and provide solutions to the clients basis their requirements Conduct timely and regular follow-up with the leads and tag them on broadcasts and news articles Increase client base by meeting new clients, taking reference from the existing investors and thereby building AUM Initiate portfolio review of the existing investors in a timely manner Upsell and Cross sell products to the existing investors and keep them updated on the primary and secondary market trends Share regular updates with the investors with regards to the schemes, research papers, etc. Conduct regular marketing activities in coordination with the regional marketing team and product teamMust Haves: Excellent socializing and relation building skills. Excellent communicating and listening skills, ability to explain complex information clearly and in a simplified manner. Should be a confident individual and must conduct and present themselves well in front of client Able to analyse the requirement of the clients basis their financial goals and have strong logical and numerical ability Ability to deal with stress and follow procedures. Has good emotional stability and conscientiousness when dealing with achieving targets. Should always identify opportunities for greater profit Follows the guidelines and compliance needs and be closely monitored and response to any request for documentationDesired Candidate Profiles Candidate Should have a minimum 6 month- 4 years years of experience in Wealth Management, Financial Planning & Investment Advisory. Possession of requisite certifications will be an added advantage Should have exposure in all Wealth Instruments viz., Insurance, FD, Mutual Fund, PMS, AIF etc. Should have a proven track record of AUM generation.Location- Across Mumbai, Maharashtra

The BPO Sales Representative is responsible for driving sales growth by promoting and selling the companys business process outsourcing (BPO) services to potential clients. This role involves identifying new sales opportunities, building strong client relationships, and achieving revenue targets in a competitive environment.

Relationship manager required for DCB bank Morgagte loans Mumbra Kausa location

1. Serve our most affluent customers & drive growth by ensuring excellent engagement & customer service2. Act as the primary point of contact and be responsible for initiating, building & maintaining deep relationships with these customers to address all their banking needs, products and servicing requirements.3. Fully own the book, growth and customer service KPIs for mapped portfolio4. Collaborate with product specialists and subject matter experts to provide tailored solutions that align with customers' specific requirements5. Work with internal teams to drive on-ground innovation and bank's strategic initiatives6. Demonstrate a solution-oriented mindset, ensuring seamless onboarding onto Mobile/Net Banking platforms, facilitating Bill Pay services, promoting SIP, Insurance, and Investment solutions, as well as facilitating Retail, SME Loans and other pertinent banking programs7. Enforce strict adherence to the bank's policies and regulatory compliance measures8. Provide assistance during audits, ensuring conformity to internal and external regulations and guidelines

Job description: Identify and qualify leads for cloud services sales opportunities. Develop and maintain relationships with clients to understand their business needs and propose relevant cloud solutions. Collaborate with technical teams to develop customized proposals and solutions for clients. Drive the sales process from lead generation to closing deals. Meet and exceed sales targets and quotas. Stay updated with industry trends and developments in cloud technologies. Provide feedback to product development teams based on client requirements and market trends. Maintain accurate records of sales activities and customer interactions in CRM software.Sales Skills: Prospect and lead generation. Consultative selling approach. Relationship building and management. Closing deals and negotiation. Sales pipeline management. Customer needs analysis and solution selling. Technical Skills: Knowledge of cloud computing concepts and architectures. Familiarity with public cloud platforms such as AWS, Azure, GCP, OCI, etc. Understanding of cloud services including IaaS, PaaS, and SaaS. Ability to articulate technical solutions to non-technical stake holders. Experience working with CRM software for sales tracking and reporting.Key Qualifications:For consideration, you must bring the following minimum skills and behaviours to our team: 5 to 7 years of experience in sales of professional managed services in public cloud environments. Proven track record of exceeding sales targets and quotas. Strong understanding of cloud technologies and services, including AWS, Azure, GCP, OCI, etc. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a team in a fast-paced environment. Strong analytical and problem-solving skills. Relevant certifications such as AWS Certified Solutions Architect, Azure Solutions Architect, or Google Cloud Certified Professional are preferred.

JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.

Job Details :- hiring for International Voice process - Automobile Customer Service Requirement - HSC/ Graduate with mandatory 6 month experience on paper Nature Of Job - Voice Interview Rounds: HR, Amcat, Typing, Language Assessment, Ops. Excellent Comms - Cluster 2 Salary English (C2/C3) - 3.36 CTC LPA Arabic (B2) - 5.0 CTC LPA French (B2) - 6.5 CTC LPA 24*7 Shifts and 2 rotational week offs One way home drop/pickup facility Transport Boundaries Kalyan - Sion GTB - Seawoods Bandra - Borivali

1) Sales and Marketing of financial products like Mutual funds, Loans, Insurance, Fixed Deposit and Alternate Assets.2) Lead generation by cold calling as well as database calling and fixing up appointments.3) Regular follow up with clients for acquisition and ensuring onboarding of clients on our online platform.4) Ensuring high levels Of customer satisfaction through excellent sales and after sales service.5) Periodic review of client's portfolio on monthly or quarterly basis.6) Apart from the regular salary there would be no cap on incentives earned by the employees.

Insuring all operations are carried on in an appropriate, cost-effective way.Improving operational management systems, processes and best practices.Helping the organizations processes remain legally compliant.Formulate strategic and operational objectives.Examine financial data and use them to improve profitability.Manage budgets and forecasts.Perform quality controls and monitor production KPIs.Recruit, train and supervise staff.Find ways to increase quality of customer service.

Hiring for 10 Customer Relationship Manager Jobs in Kalyan west, Thane, Maharashtra, Freshers can apply ,Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship, Customer Service Operations, Communication Skills etc.

MUST be CA qualified, but this IS NOT a standard accountant roleThe candidate must have experience in handling trade accountsPreferably has experience of working in intercompany accounts environmentsMUST have experience in the manufacturing sectorThe candidate will likely be in the mid-30s to early-40s in the age rangeStrong communication skills with good stakeholder engagement skillsOracle, Navision, SAP experience- anything other than Tally would be beneficial

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.The company will rely on you for having accurate and updated data that are easily accessible through a digital database.ResponsibilitiesTransfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scannersType in data provided directly from customersCreate spreadsheets with large numbers of figures without mistakesVerify data by comparing it to source documentsUpdate existing dataRetrieve data from the database or electronic files as requestedPerform regular backups to ensure data preservationSort and organize paperwork after entering data to ensure it is not lostRequirements and skillsProven experience as data entry clerkFast typing skills; Knowledge of touch typing system is strongly preferredExcellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)Working knowledge of office equipment and computer hardware and peripheral devicesBasic understanding of databasesGood command of English both oral and written and customer service skillsGreat attention to detailHigh school degree or equivalentYou will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online Skype, Are you familiar with Skype to undergo the job interview section ?

Job descriptionResponsibility :Maintaining a positive, empathetic, and professional attitude toward customers at all timesResponding promptly to customer inquiries.Handling the customer queries via email, phone calls and face-to-face.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Sending thank you mailers to walk-ins customers.Sending a welcome call and a welcome letter to the customer.Tracking and follow up for collections.Coordinating for site visits.Updating the existing customers on the on-going projects on regular basis.Responsible for all documentation, support and feedback information post sales from booking till the possession of property.Coordination for the registration of the flat.Inter- departmental coordination with legal, projects, and accounts etc. on various matters.Preparation of MIS.Arranging activities, events for the existing customers.Snagging and De- snagging of the apartments before handing over the flat to the customer.Handing over the flats to the customer.Job RequirementBachelor's degree in Business, Marketing, Communications, or related fieldStrong communication skills and should be able to deal with different types of peopleDemonstrates a positive, enthusiastic, friendly attitudeAbility to multitask, prioritize and manage time effectively.Excellent managerial and presentation skills.

Sales Manager JDACTIVITIESSALES PERFORMANCE * Achieve Set Targets by Management* Distribute leads fairly to the sales team* Create positive culture ,enhance sales team motivationSALES TEAM PERFORMANCE * Keeping track of the Sales team performance against the set goals* Monitor high and low performers * Tracking of Sales Incentives* Informing the Management in case of any discrepancies* Assign sales territories and set sales targetSALES TEAM QUALITY * Checking of the team correspondence* Ensuring that all materials, collaterals, tools, are available to the sales teams on time and as per our quality standards.* Checking that the material & tools are being effectively used by the Sales team* Ensure that the correct Sales Pitch, Telephone communications & written communications are being used.* Surprise quality checks of the Sales TeamCRM * Ensuring the CRM is being used efficiently* Monitoring whether the CRM is functioning properly* Lead report generation* Ensuring the Sales leads are being tracked in CRM and checking the same routinely* Cross checking of the lead entries* Ensure that the CRM is being maintained. Any problems pertaining to the CRM are to be resolved with the vendor.CHANNEL PARTNERS * Maintaining cordial relationship with all the Channel Partners* Ensure the Channel Partners are updated & briefed about all the changes* Coordinating with the Channel Partners and ensuring that the sale is closedTEAM PERFORMANCE * Ensuring lead entries are being done every dayCLIENT MANAGEMENT * Ensure Client Satisfaction at all stages Time of Inquiry Time of NegotiationTime of Offer Coordinate with AccountsTime of Signing Liaison with Legal officer to ensure the process is smoothTime of Reminders Liaison with Accounts to ensure the process is smoothReminders Send regular reminders & updates to clientsINTERNAL PROCESSES * Follow all the set processes and guidelines* Help accounts with payment collectionCOMPETITIO

1) Sales and Marketing of financial products like Mutual funds, Loans, Insurance, Fixed Deposit and Alternate Assets.2) Lead generation by cold calling as well as database calling and fixing up appointments.3) Regular follow up with clients for acquisition and ensuring onboarding of clients on our online platform.4) Ensuring high levels Of customer satisfaction through excellent sales and after sales service.5) Periodic review of client's portfolio on monthly or quarterly basis.6) Apart from the regular salary there would be no cap on incentives earned by the employees.