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JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.
Direct Marketing Sales ConsultantService AdvisorBanking Sale
1) Sales and Marketing of financial products like Mutual funds, Loans, Insurance, Fixed Deposit and Alternate Assets.2) Lead generation by cold calling as well as database calling and fixing up appointments.3) Regular follow up with clients for acquisition and ensuring onboarding of clients on our online platform.4) Ensuring high levels Of customer satisfaction through excellent sales and after sales service.5) Periodic review of client's portfolio on monthly or quarterly basis.6) Apart from the regular salary there would be no cap on incentives earned by the employees.
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Hiring for 10 Customer Relationship Manager Jobs in Kalyan west, Thane, Maharashtra, Freshers can apply ,Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship, Customer Service Operations, Communication Skills etc.
Data Entry Clerk Administration AssistantCustomer Service AssistantCall Center ManagerBPO Operations ManagerSales AssistantMarketing AssistantOffice AssistantProject ManagerManagementWork From Home
We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.The company will rely on you for having accurate and updated data that are easily accessible through a digital database.ResponsibilitiesTransfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scannersType in data provided directly from customersCreate spreadsheets with large numbers of figures without mistakesVerify data by comparing it to source documentsUpdate existing dataRetrieve data from the database or electronic files as requestedPerform regular backups to ensure data preservationSort and organize paperwork after entering data to ensure it is not lostRequirements and skillsProven experience as data entry clerkFast typing skills; Knowledge of touch typing system is strongly preferredExcellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)Working knowledge of office equipment and computer hardware and peripheral devicesBasic understanding of databasesGood command of English both oral and written and customer service skillsGreat attention to detailHigh school degree or equivalentYou will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online Skype, Are you familiar with Skype to undergo the job interview section ?
Telesales Executive Telesales RepresentativeTelesales AssociateTelecalling Sales ExecutiveInbound Customer ServiceOutbound Customer ServiceSalesCustomer Relationship ManagerTelecallerTelesalesTelemarketerTelemarketing ExecutiveTelemarketingCustomer Care AssociateLead Generation ExecutiveBusiness Development ExecutiveWalk in
Urgent hiring for Telesales executiveFixed day shiftUnlimited incentives performance based9am- 6pmSunday fixed offWork from office jobSalary 18 gross Min -Hsc passed Experience- fresher can also applyLocation- thane, Airoli, GhansoliReference are welcome and this job can be shared with anyone.Thanks!Team Knowbility
Direct Marketing Sales ConsultantService AdvisorBanking Sale
1) Sales and Marketing of financial products like Mutual funds, Loans, Insurance, Fixed Deposit and Alternate Assets.2) Lead generation by cold calling as well as database calling and fixing up appointments.3) Regular follow up with clients for acquisition and ensuring onboarding of clients on our online platform.4) Ensuring high levels Of customer satisfaction through excellent sales and after sales service.5) Periodic review of client's portfolio on monthly or quarterly basis.6) Apart from the regular salary there would be no cap on incentives earned by the employees.