Service Desk Job Vacancies in Greater Noida

Infrastructure Management: Oversee servers (physical/virtual), networks, storage, cloud services (AWS, Azure), and applications.User & Support Services: Manage help desk, desktop support, and provide Level 1-3 support, resolving user issues.System Reliability: Monitor performance, ensure uptime, manage backups, and develop disaster recovery/business continuity plans.Security & Compliance: Implement security protocols, manage firewalls, antivirus, and ensure compliance with regulations.Team & Vendor Management: Lead IT staff, manage vendors, negotiate contracts, and manage budgets.Strategic Planning: Plan for future IT needs, implement new technologies, and align IT with business objectives.

Hiring for 2 Sales Coordinator Jobs in Greater Noida West, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Microsoft Office, Service Desk, Customer Care, Customer Support, Payment Followup, Order Processing, Coordination Skills etc.

Job Summary:We are seeking a dynamic and organized Front Office Executive to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently.Key Responsibilities:Greet and welcome visitors in a friendly and professional manner.Answer and direct phone calls to appropriate personnel.Manage incoming and outgoing mail and packages.Maintain a tidy and organized reception area.Assist with scheduling appointments and managing calendars.Provide administrative support to various departments as needed.Handle inquiries and resolve issues promptly and courteously.Perform data entry and maintain records as required.Support the organization of meetings and events.Ensure office supplies are stocked and reorder as necessary.Qualifications:Bachelors degree in Business Administration or related field preferred.Previous experience in a front office or administrative role is an advantage.Strong verbal and written communication skills.Proficient in MS Office Suite (Word, Excel, PowerPoint).Excellent organizational and multitasking abilities.Professional appearance and demeanor.Ability to work independently and as part of a team.What We Offer:Competitive salary and benefits package.Opportunities for professional development.A supportive and collaborative work environment.How to Apply:Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and interest in the position to apply through mail coordinator@dihe.co.in or whatsapp 9999132219

Work as part of the 24x7 Shift system on the IT Service Desk Answer calls & e-mails from our customers Act as a point of escalation for queries from colleagues and as part of the Major Incident process Assist the Service Management Specialists in the production of regular & Adhoc reports Act as a champion for corporate processes such as Incident, Problem & Change management, taking feedback to develop and maintain the processes and supporting procedures, ensuring an efficient and effective consistent service is delivered in line with customer SLAs Support the Service Desk Manager with people management activities such as managing staffing levels (Leave & Training) Assist in delivering briefings to Service Desk staff on issues or changes that may affect volumes and work patterns at the Service DeskPersonal skills and Experience: A flexible approach to work at all times and the commitment to ensure tasks are completed to deadline Exceptional customer service & communication skills Experience working with both internal teams and external suppliers Effective prioritization and execution of tasks in a high pressure environmentIdeally experience on a Service Desk supporting the following technologies: Service Now (Incident, Problem, Service Request & Change) End user computing Active Directory O365 and OKTA skills Infrastructure Monitoring tools Remote support tools

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Responsibilities:Service Desk Call taking profile.Respond to the issues reported by customer predominantly through voice and emails, chat, etc.Identify, investigate, and diagnose the issue.Provide resolution to customer based on in scope processes.Follows the incident life cycle as defined by process - log the incident - categorize and document - resolve or assign the incident to relevant assignment group.Achieve defined targets.L1 Support for Resident, Non-Resident Guests & BelvedereL1 Support for Hotel Staff for Team InternetWi-Fi assistance for Hotel Events/Conferences.Work experience: Excellent verbal and written communication skills with email etiquette and customer service skillsGood Analytical skillsBasic knowledge of IT infrastructure, Tools and networkProficient in Ms OfficeWilling to work in Rostered shifts as per project requirement.